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Nochex has a rating of 2.4 stars from 53 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Nochex most frequently mention payment gateway problems. Nochex ranks 57th among Payment Processing sites.
No positive highlights yet
Nochex have been excellent setting up my account. Will Holden went through the process in great depth and made the decision that much easier to make! Will Holden was really helpful in the process and was there for all the questions we had. The rates and fees are good and the support is outstanding. They do not forget about you after signing up which is a down fall for many other companies out there. Thank you Guys
Hosts payments for loads of scam websites, so if you're using them, do at your own *******@Nochex: if you want to do serious business, you should do basic scrutiny of who you capture money for. As far as I am concerned, you're as good as the scammers you host... Just search online for "nochex scam" and you'll be amazed.
Hosts payments for loads of scam websites, so if you're using them, do at your own *******@Nochex: if you want to do serious business, you should do basic scrutiny of who you capture money for. As far as I am concerned, you're as good as the scammers you host...
Just search online for "nochex scam" and you'll be amazed.
Tip for consumers:
Don't use unless you like being scammed
I ordered UNLOCK Direct services and they were unable to unlock my phone. UNLOCK DIRECT issued me a refund and I received confirmation from NOCHEX saying they would return the monies. Nothing was ever returned to my credit card. This company obviously is fraudulent. Filed a complaint with my credit card company and now a police report is in process since I had two refunds taken from me
I used NoChex back in 2005 and remember the business practices were very questionable. I forgot they existed after and after seeing these reviews I'm glad I stopped. I forgot all about that bad experience as a genuine merchant.
On their web site they do a price comparison which is also wrong. They don't include other providers who are so much cheaper. Very deceptive price comparison. Don't do a price comparison if you don't include genuine competition.
Genuine merchants should avoid them. As for buyers, from I've read, run if you see nochex as an only payment option.
PLEASE AVOID paying through Nochex, there is no buyer protection.
I mistakenly order IMIE unlock from a scam site through Nochex, they failed to unlock my phone, and didnt refund me.
When I contact the Nochex Customer Support, they end up with the message below which is so disappointing.
"we cannot supersede the merchants decision.
We cannot assist you further in regards to the matter
"
I order an icloud unlock for an iphone and they did never made it, first they told you it is 30, then get another email telling you need to pay 30 more, and then 50 more, finally they kkept you waiting for 3 months and after that period they told you is taking more time, they the offer a voucher in case they could not do it, and then they doesnt even respond, they are thieves, and the worst of it is they are on England and authorities does not make anything to stop them. Nochex is the payment receiver so when you make a claim they tell you they are going to talk with the service (www.drunlock.net or www.iphoneime.net)
Tip for consumers:
Do not use Nochex or drunlock.net as they are parto of the same robbery
Products used:
iphone unlock they didnt do it - even they tell you could have your money back they doesnt do that, stole your money - be carefull with nochex
There is no way a legitimate business will use NoChex. If you associate your company with NoChex, your reputation will suffer.
Anyone who makes a good statement about them probably is as shady as they are.
I have contacted them several times, as well as the business from which I made my purchase, with no resolution. Don't even try to get a refund from them, it will not happen.
Had a transaction go south with doctorunlock which I was basically scammed out of my money. Went through the nochex support system which basically is them just contacting the merchant asking to refund me, the merchant said no, nochex washes their hands?
Do not use nochex. They might steal your bank information since they are working with multiple scammers. Be aware, if you notice a shop with their payment gateway it means it's a scam.
This payment gateway don't have customers protections program, instead they are protect their merchant. Not even issuing a chargeback, when you see an online e-commerce website using this nochex payment gateway, don't continue and give yourself a favor and save your money.
I emailed them telling them I got scam by www.DoctorUnlock.net and want a refund: they replied
Good Afternoon
We understand your frustration however we cannot supersede the merchants decision.
The merchant will only accept a original receipt from Apple or the Carrier as proof.
Please forward the correct proof to the merchant and await a response
If you believe that the merchant is mistaken in the reason they have given you for declining your request, please write to the merchant here.
I'm sure nochex receive a lot of complain of scam with this merchant(www.doctorunlock.net) but they are not doing anything, but no wonder they are partners.
Nochex does not protect customers. They co-operate with the fraud group.
Be careful if you see nochex on the payment should stay away.
Hello Nguyen, if you are a customer of Nochex you should contact our Customer Support team and we will do our best to help you. Our email address is support@nochex.com or call 0113 819 7211. If you have a customer of Nochex it would really help if you could describe your experience.
No buyer protection. Got scammed by a fradulent company using Nochex. Did not receive the service paid for. No help provided by Nochex with Fradulent transaction. Do not use any company using Nochex.
I tried to contact them for refund, they simply tell you we are not the one who took your money, contact xyz, you took the money for xyz, you are responsible for the services.
Fraud protect site fraud, like mafia. Stole me 27usd and 32usd for site www.appleiphoneunlock.uk scam website liar, fraud, never answer after i receiv
Hello seb, have you contacted us regarding your experience?
They keep playing with my refund they told will get my money back 7 days but it about month nothing yet. Guys be aware scam scam scam
A quick google of nochex will tell you they accept payments for a fraudulent company and even with proof that fraud is being committed, they do not get involved cause the are profiting from it. I have reported both companys to the powers that be including visa and asa, just waiting to hear back, had to go to my bank to claim back the money that was processed by nochex but as you can see from the other reviews they speak for the selves
You respond here but not on twitter?
Hi Cowboy Ted, we don't seem to have a customer by your name. If you let us know who you are we can investigate this for you. Best wishes, the Nochex team.
This payment service is being used by some very deceptive and dishonest websites. If they had any interest in protecting the people making payments they would not be providing services to these websites. Having Nochex as a payment provider and not someone more well known is a sign of a disreputable website. Avoid them!
Be aware. This company is a fraud. The are a fraud company. Don't believe in anything from them. They got my money. Scam scam scam.
No buyer PROTECTION. THEY SUPPORT SHADY BUSINESS Got scammed by a company using Nochex.Do not use any site using Nochex. THEY SCAMMERS PLEASE REPORT THEM TO THE AUTHORITY
Never use a site that uses Nochex. They are scammers. Run away. Fraud. Fraud. Fruad.
They biggest scam. Never again. You guys are scam artist.
Nochex are happy to take a payment for obviously fraudulent companies, in this case officialiphoneunlock.co.uk. Be aware of both these companies they are corrupt.
Be very careful before using this company. They have taken over 2000 of our customers money and refuse to release it, give any reason why they will not release it, give any timescale as to when, if ever they will release it. Read on-line reviews. Not to be trusted
Andy, it sounds as if you may have been doing something dishonest and your funds were put on hold. This would explain why no explanation was provided. A more useful review by yourself might explain what you were doing to get yourself into this position.
If a company online uses Nochex, there is no way they are legitimate, you will lose your money. And you will be scammed. And NoChex will do nothing about it.
Hello John, have you contacted us regarding your experience?
We had account with them for around 10 years, normally we have used Nochex payment gateway as alternative method of payment (additional payment option for customers) and that particular business became less active. A couple days ago tried to access account and discovered that they did temporary suspended our account for inactivity. Ok, thought to open a ticket to investigate the issue as we never ever received anything in communication about it.
Via ticket found out the following:
- they did temporary suspended our account for inactivity;
- they did emptied account due to inactivity as we had some money left;
We have never had any notification or any update of terms and conditions!
Without any notification they did temporary suspended our account? Without any notification emptied account? How it's possible if this guys are regulated by FCA in UK? If they do regulated by FCA how fair is it?
My recommendation is beware of Nochex scam company!
Hello Alex and thank you for your review. It sounds as if your account was inactive for an extended period of time and that you were charged for this. Nochex discourages merchants from retaining large sums in their accounts as we incur charges for continuing to monitor and manage these accounts on behalf of clients. Our terms are very clear about the charges we make when funds are retained in an account that otherwise ceases to be used. If you believe that you were not made aware of our terms, please contact our customer support team and they will investigate this for you.
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Accept payments using Nochex Payment Solutions. Get paid online, over the phone, by sending invoices, set-up recurring payments and subscriptions. For individuals, business, clubs and more. We have a great reputation for high quality UK based support t...
We cant discuss individual cases on this open forum but if you would like to contact us via our support portal https://support.nochex.com/open.php or by telephone on 0113 819 7211 we can look to help you resolve your issue with the merchant.