• NitroTek

NitroTek

Overview

NitroTek has a rating of 3.84 stars from 863 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NitroTek most frequently mention order number, customer service, and fast delivery. NitroTek ranks 1st among Remote Control Cars sites.

  • Service
    198
  • Value
    197
  • Shipping
    190
  • Returns
    143
  • Quality
    180
Positive reviews (last 12 months): 88.2%
Positive
15
Neutral
0
Negative
2
66
See all photos

What reviewers want you to know

Positive highlights

  • Large selection (cars/trucks, tanks, boats, helicopters, planes, etc), decent customer service, fair prices.
  • Great service highly recommended first time i have used nitro tek and it was easy to use will use in the future.

Critical highlights

  • In all, if you want any kind of after sales service avoid this company and pay a little extra from a local model shop.
How would you rate NitroTek?
Top Positive Review

“Great service.”

Dennis C.
1/28/24

Great service! I had a problem with the website during the ordering process, and their telephone representative quickly completed the order, and I received it the next day. Also received extra discount for instant payment! The Post Hole Auger lived up to my expectations. So in all an excellent service. I can recommend! Thanks again for your help.

Top Critical Review

“0 Stars!”

Dee B.
2/4/23

0 stars if possible! Absolutely sham of a business. We have lost hundreds due to the poor quality, unprofessional standards and service. We had to send back the electric bike because it was of such poor standard and faulty. Not only did this company try to NOT refund, even though a full inspection of the bike was done by our professionals and then theirs, both finding major faults. They have not refunded the huge expense of having to return the bike etc. Absolutely do NOT Trust this company.

Reviews (863)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (90) nitro tek (21) sales service (11)
Thumbnail of user dennisc1355
1 review
1 helpful vote
January 28th, 2024

Great service! I had a problem with the website during the ordering process, and their telephone representative quickly completed the order, and I received it the next day. Also received extra discount for instant payment! The Post Hole Auger lived up to my expectations. So in all an excellent service. I can recommend! Thanks again for your help.

Products used:
Post hole auger.

Service
Value
Shipping
Quality
Thumbnail of user vinaikarda110702
1 review
0 helpful votes
February 21st, 2024

I purchased an electric bike and it is perfect for my needs! This has lasted me over 3 years and I still use it in good condition to this day.

Order #*******038

Thumbnail of user davec1405
1 review
0 helpful votes
November 8th, 2023

Order *******333

Very easy to purchase and so many ways to pay at checkout would highly recommend this website for all your RC needs for your hsp and wltoys cars and parts very reasonable prices aswell for single orders or multiple orders together.
They are not over priced on the parts aswell the cheapest I have seen around for these cars and trucks A+++++++++

Products used:
Centre gearbox 2 speed
Two speed nitro clutch bell

Service
Value
Shipping
Quality
Thumbnail of user tonyp1135
1 review
0 helpful votes
December 23rd, 2023

Excellent company to deal with correct parts at the right price and you know your getting quality goods instead of cheap imitation parts

Products used:
Model car spares

Service
Value
Shipping
Quality
Thumbnail of user joem3197
1 review
0 helpful votes
November 1st, 2023

The Nitrotek site is a marvellous place to make your choices on which model to buy. Comprehensive item descriptions and informative user reviews. I am glad I found this site and you will too

Products used:
Buying a model tank

Service
Value
Shipping
Quality
Thumbnail of user deanm548
1 review
0 helpful votes
May 24th, 2023

Great little car, fast as you like and ready to run strait out the box. Had a problem with battery operating time and had to contact c/s, Nathan helped me with the problem in a professional manner and it,s on the way to getting sorted. The only thing I would improve is I would rather speak to someone on the phone rather than contact by email but that's just my preference. Thanks Nathan

Tip for consumers:
Good after sales service Thanks Nathan

Products used:
XSTR R/C Buggy 1/10

Service
Value
Shipping
Quality
Thumbnail of user chrisd2168
1 review
0 helpful votes
June 3rd, 2023
Verified purchase

Found a part in stock that's hard to get. Order process was quick and easy - Very happy. Will be returning for more :)

Products used:
6 CH 2.4GHz Receiver 4-in-1 For Esky

Service
Value
Shipping
Returns
Quality
Thumbnail of user nigelf37
1 review
0 helpful votes
May 13th, 2022
Verified purchase

I have had a quick and efficient service from Nitrotek beginning with a very easy product choice from there well illustrated web site. The ordering and payment process was particularly easy and operated smoothly.
As promised on the website my order arrived onto my doorstep within the two days as stated.
Yes I can recommend anyone to buy from Nitrotek as I myself will be ordering additional products for myself again
Very soon.
Mr Fuller (Previous order number *******563)

Thumbnail of user aigarsa
1 review
0 helpful votes
June 8th, 2022
Verified purchase

Reference: *******423
Was going to buy my ebike from Halfords, but was not happy with the bike's specifications in terms of a small battery, low mileage range and steel frame. Browsing online accidentally discovered NITROTEK company which offered exactly what I was looking for, plus free next day delivery (Halfords 35£ 5-days delivery) and 5% discount if paid by bank transfer that's awesome.

Thumbnail of user ibrahima362
1 review
0 helpful votes
March 20th, 2023
Verified purchase

#*******001 Have bought a few times from nitrotek they sell genuine rc cars and parts just what i need thank you so much no other places sell the stuff i need except nitrotek will definitely order more

Products used:
parts for my rc car hsp octane

Service
Value
Shipping
Returns
Quality
Thumbnail of user mra403
2 reviews
0 helpful votes
June 16th, 2022
Verified purchase

Ordered a few bits for my sons bike and all have been packed well enough to protect them. Only small niggle is the website can take a while to load up new pages and sometimes have images missing which means guesswork on the part ordering (been ok so far!) had to contact customer service once and was answered almost immediately via email so that's a great help.

Tip for consumers:
Have patience waiting for pages to load!

Products used:
Rim for bike, brake pads and new battery

Service
Value
Shipping
Quality
Thumbnail of user luizk2
1 review
1 helpful vote
March 23rd, 2022
Verified purchase

I have been a loyal customer for over 10 years and can say with confidence that they are the best in the country. Done 3 scratch builds so far (and counting) with all parts bought from Nitrotek. I believe they are the sole distributers of Acme Racing and HSP products in the UK. Keep up with the good work!
(#10 30 05 41 36)

Thumbnail of user mm1227
1 review
0 helpful votes
August 19th, 2021

Excellent service and speedy delivery. Bought as a present for a 14 year old boy. He says "it's amazing! The car is so fast it's crazy and it feels like really good quality". One thing to remember is that having a brushless motor, this car is *really* fast, so you do need a big garden or park to get it up to top speed! Might be a bit quick for a younger child, who might struggle not to crash it constantly.

Service
Value
Shipping
Quality
Thumbnail of user lorrainek198
1 review
0 helpful votes
June 20th, 2023
Verified purchase

Very helpful when phoned and asked for help too order parts for my e scooter talked mee threw how too do it myself x

Products used:
E scooter

Service
Value
Shipping
Returns
Quality
Thumbnail of user nikkib174
1 review
0 helpful votes
October 23rd, 2020

Brilliant website easy to use. Easy to navigate and found everything needed. Very useful information

Thumbnail of user martinb528
1 review
0 helpful votes
October 16th, 2020

Rc car arrived in great time with everything I ordered and it looks and sounds great. Just running in and then fun time.

Thumbnail of user bend799
1 review
0 helpful votes
January 19th, 2023
Verified purchase

Absolutely brilliant and easy to deal with. Very helpful and quick at answering my questions.

My order number *******826

Products used:
Rc parts

Service
Value
Shipping
Returns
Quality
Thumbnail of user christophert493
1 review
0 helpful votes
March 4th, 2021
Verified purchase

I placed a order (*******) on Sunday evening via bank transfer which save you some £££ the website is easy to use and navigate. My order arrived in 2 days and is absolutely perfect and exactly what i was looking for! The instructions were easy to read and has list of parts and there part numbers, and also how to adjust the steering etc! I will definitely be shopping here again for spares and for my kids for there birthdays and Xmas!

Products used:
Electric R/C Car

Service
Value
Shipping
Returns
Quality
Thumbnail of user dalek296
1 review
0 helpful votes
February 1st, 2023
Verified purchase

Ordered an electric RC car, delivery was on time and very impressed with the quality of the product.
Order number *******830

Products used:
Rc car

Service
Value
Shipping
Returns
Quality
Thumbnail of user lm210gaming
1 review
0 helpful votes
May 26th, 2023

My order was on time the products come in a big package nothing was damaged and very fast delivery service

Products used:
Scooter

Service
Value
Shipping
Returns
Quality
Thumbnail of user samc1018
1 review
0 helpful votes
December 15th, 2022
Verified purchase

Order #*******555 great service and great quality, had everything I needed for a rc nitro restoration project I'm starting with my little boy. Found the staff very helpful and quick to answer my questions recommend to all

Products used:
Lots of Upgrade parts

Service
Value
Shipping
Returns
Quality
Thumbnail of user andrewg700
1 review
0 helpful votes
May 23rd, 2020

Price was the same for this upgraded car as most charge for a Bob standard version. Looking forward to receiving goods as my ist Pro car

Thumbnail of user jm1088
1 review
0 helpful votes
August 24th, 2020

Purchased a product before. Have now returned. Good products and details. Looking forward to receiving.

Thumbnail of user jezf1
1 review
0 helpful votes
May 21st, 2022
Verified purchase

Really easy to navigate and find exactly what I was looking for prices. Prices are great too!

Like the live stock feature so if you are as impatient as I know it instantly manages expectations.

Products used:
Drift car

Service
Value
Shipping
Returns
Quality
Thumbnail of user mikef1587
1 review
1 helpful vote
September 8th, 2022
Verified purchase

The only I could find a 600 size gyro. I've purchased from this site many times and always received a good service. Learnt to fly a plane with the wing dragon.

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From the business

Find a big range of petrol, electric and nitro RC cars, planes and radio controlled helicopters with free UK next day delivery and the lowest prices guaranteed.

Company Representative

Thumbnail of user laurenk46
Lauren K.

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