NitroTek has a rating of 3.84 stars from 863 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NitroTek most frequently mention order number, customer service, and fast delivery. NitroTek ranks 1st among Remote Control Cars sites.
Great service! I had a problem with the website during the ordering process, and their telephone representative quickly completed the order, and I received it the next day. Also received extra discount for instant payment! The Post Hole Auger lived up to my expectations. So in all an excellent service. I can recommend! Thanks again for your help.
0 stars if possible! Absolutely sham of a business. We have lost hundreds due to the poor quality, unprofessional standards and service. We had to send back the electric bike because it was of such poor standard and faulty. Not only did this company try to NOT refund, even though a full inspection of the bike was done by our professionals and then theirs, both finding major faults. They have not refunded the huge expense of having to return the bike etc. Absolutely do NOT Trust this company.
I'm satisfied with my order! But I would really like a track & trace… for me to track my post…
And some kind of information about my order-status…
Best regards: Jesper Capion Hansen. (Denmark)
Products used:
RC parts…
Easy to order online but I had to chase up delivery twice. It did not arrive within the 1-2 days as advertised instead took 4 days. Other than that all was good..
Products used:
Nitro rc car
Found what wanted and was super easy to navigate site and even free fast delivery. Loads of extra bits to add when you find the right one for you to make the car even more customised to your requirements.
Raise a query with customer services over a spare part and recieved a response within 48 hours with the correct part identified.
Good products at good prices.
Easy to find what I was looking for,
Fast and cheap delivery too.
Kids love it.
Bought a rc place (order number *******189). Was delivered next day as promised. Really happy with the product.
Great for parts always received mine on time when given and great choice of different cars my boy loves is very fast
Very happy with my perches of my monster truck beetle, shame that there wasn't more choice though! But would still recommend
I have used NitroTek on several occasions and they have a comprehensive stock of spares to support the Raptor Truggy I bought from them 2/3years ago. (Spares purchase order no. *******)
I was looking to build my own nitro car. Nitrotek had the Cyclone in stock and it arrived within a week. Very happy I ordered some upgrades and they also arrived within a week. Good service and they also replied to my emails quickly. No complaints with this site.
Would happily shop here again was easy and nice and cheap to order just waiting for My part to arrive :)
Products used:
Steering servo part
This website is very good for anyone into rc as the cars and parts are cheap and the shipping times are very quick. The only downside about the site is that the postage is quite expensive at £10 so its good to make the most of it by ordering as many items as you can afford.
Tip for consumers:
Get as many parts as you can afford to even out the postage price
Products used:
Rc Car
Great products, fast shipping, helpful and friendly service with Good feedback on shipping details #*******
La verdad que los productos están bien especificado indicando bien su precio sin sorpresas y la forma de pago y facturación es rapida
I have just shop with this shop and so far so good just hope my scooter is as good as there on line shop
Reason for the not perfect score: Recently purchased an RC Nitro car for my sons birthday and I was a bit put out by the quality of the product itself as the shell that comes with the car which has the holes for access pre-cut for the engine starter and timing needle, Re fueling and top of the engine, however the problem is the holes cut are not even close especially the timing needle and the shell will look awful near the pull start and top of engine where the holes will join not to mention the fuel filling. You be the judge I have attached a picture.
I would like to say that the customer service was very prompt in their response, however I was told in my case that this is how the product is delivered to them and there is nothing they can do to help rectify a manufacturing defect and or help towards a new shell for this car which is an additional £19.99. Factor this in when purchasing an ACME Condor RC Car
Hopefully I cab get the £5 discount offered for writing a review for this order number ******* which will go towards a new shell to make this a nice entry RC Car.
At least i will get to show my son how to mark out and cut a new shell
Thankyou, your site was clear and easy to negotiate. I've ordered the bike of my dreams with no fuss
The ordering process was very easy, I haven't received product yet as I've only just ordered. It would've been 5 stars but I wanted to order a battery upgrade but not in stock.
Products used:
RC Car
Uploading images and tech information is so simple, communication is simple but not really helpful, these goods are brilliant uploaded 16 at first to see what response I got, received loads of viewings and my first order within 10 days. Brilliant. Make sure you know the procedure as trade communication is via email only, they will not or cannot assist on the phone
Tip for consumers:
Dont get frustrated with this site it needs tweaking
I brought a Nitro car from this company and only used it 4 times, the engine breaking in stages.
I've been racing RC cars since 17 and now I'm 37 and the car wasn't fit for purpose! Very poorly made and I sent product back fully packaged within the return date.
Nearly 2 months later and countless emails I'm being ignored and feel like I've been totally robbed by this company.
I would advise anyone not to use this company it is so hard getting answers and feeling like I'm never going to get my money back.
Avoid this company at all costs never dealt with such a unprofessional company ever!
Buyers you have been warned!
Good service... had to wait 5 days as my money was taken for no reason... then when i got the money back was able to order it...
On the downside a bit too much out of stock for too long too often, but on the plus side overall great to deal with, website is easy to navigate, good knowledge of products, presales and aftersales support is very good, quick delivery from order, any issues quickly sorted. *******
Found easy access to all products that i was interested in, easy checkout as weel and papypal credit access is excellent:)
Order #*******
Really easy to use got bit confused with a few parts weren't sure my transaction had gone through but it was my mistake 9 X out of 10 but yeah car runs fine
Find a big range of petrol, electric and nitro RC cars, planes and radio controlled helicopters with free UK next day delivery and the lowest prices guaranteed.