Nitrado

I am renting a server at nitrado to host an ark server.
We have done several changes and managed to make a boo boo.
Contacted customer support and Alejandro Chavez was assigned to help me. He provided excellent help to me. And our server is now back to full normal status. I'm very happy with this server host, and the support they provide. I also want to say this has been resolved so quickly, and that has been during Christmas holidays!

Antonio was very helpful and understanding of my issue. He helped me to understand the payment methods and how to have an easier time. Thank you

Nitrado Support received a support ticket via email from me Saturday morning, replied continuously through out the day, and completely solved my issue in under 24 hours. They're very professional and would recommend Nitrado to anyone looking to rent a server!

We had an issue with a server that refused to boot. Our support technician, Samuel Miguel figured out the issue within minutes, offered to fix it and then did it. It feels good to have a support service that does not ask you whether your computer is powered or if you are connected to the internet when the issue obviously lies elsewhere.
(support via chat)

Fantastic customer service.
Elias Harmon was very helpful and assisted with my problem very fast.
Best server provider in my opinion By far.

After an update I was having issues with my server. I tried to troubleshoot it myself to no avail so I joined the support chat. We got connected at 10:26pm my time and Ivan had everything resolved and ready to go by 10:40pm. Great and quick service. 10/10 would recommend. 5 stars for Ivan.

Tuve una mala experiencia con algunos servidores que rente en la pagina, y ciertamente me molesta tener que contactarme al soporte tecnico por pasadas experiencias (ajenas a nitrado), pero la verdad el soporte mediante el chat de Nitrado es excelente, una rapida atencion y una solucion a tu problema, en lo personal fui atendido por Yere Fernandez y como menciono, muy comodo con el soporte atendido, excelente trabajo con el soporte mediante el chat!

Yere Fernandez was very helpful in trying to figure out my problem. They were very friendly and made sure I din't have any other issues or questions.

After I didnt have access once against the level of support that Nitrado offer is second to none. Many thanks to Moises Sierra and the team for getting me back gaming, and offering further solutions if the first didnt work (it did). If you need a gaming server this is one company that is highly recommended.

Ivonne Angeles fixed my issue and got my server working in just a couple minutes. Thanks for the speedy response.

Antonio Molina helped me super fast!. Tried updating slot size for xbox on PC. He directed me to do on xbox and even waited to ensure it was done correctly. What a great guy!

ASK FOR SAM Ok. So like alot of people ive had problems with nitrado. Its a love hate relationship ive issued tickets before and they went un answered but i called them directly and was introduced to a very professional young man who went by Sam just simply Sam. He fixed my problem right away and got my stuff back on track. Hay Nitrado give this guy a raise.

Really good overall, as always; Nitrado support is really quick and efficient.
"Yere Fernandez" is the one who helped me :)

Nach kurzem Chat im Live Chat hat mir Alejandro Chavez sehr schnell und super dabei geholfen dass der Server wieder Läuft. War sehr zufrieden mit dem support kann ich nur weiterempfehlen.

Gracias Yeredi Fernández y al equipo de Nitrado por la ayuda prestada en la pronta solución del problema. Un saludo Paco Santana. Arkanarias.

I own a scum server and it runs very good no prob. U can add more zombies, More birds wild life i have a crazy amount of zombies! And love it! ILL City Roleplay/PVP Server

I've received support from someone called Antonio Molina, he was quick, effektive, and very, very nice.
If all Support would work like he does, you wouldnt find mad customers on this planet any longer.

Eine wirklich schnelle und gute Hilfe mir wurde alles erklärt so das ich schnell meine Lösung für das Problem hatte.

Great Server Provider, if u configure your Server propperly u dont have any Problems at all. If there are any Difficulties u can contact the Support very easily.

El servicio de soporte es muy bueno! Ivonne Angeles me ayudo demasiado en mi problema muy amable y atenta

I was having problems with my ark Xbox server online so I put in a support ticket for one of the Nitrado staff to help me and within hours I was responded to by Hugo who was very friendly and fixed my problem within minutes! I reccomend Nitrado to anyone looking for any ark or survival server to play with some buddies on.

A nitrado e maravilhosa eu amo muito vcs continuem assim sem vou estar aki com vcs coisas lindas le amo

Fui atendido de forma inmediata en la pagina y la persona la cual me atendio fue "Alejandro Chavez" el cual me respondio de forma clara mi duda por lo que gracias a eso procedere a disponer de sus servicios.