NissanPartsDeal

Ordered my part a month ago, they lost my package, NissanPartsDeal continues to give me the run around on the part stating they filed a claim with the post service and I have to wait another 7 days for the part to arrive, until the part does arrive, I will leave a $#*! review on your page DAILY, if not here by Friday 4/19/24 I will contact the BBB and file daily complaints as well, toodles.

They sent me the wrong color trim piece I needed and then had the most rediculous return policy. Basically I couldn't return it because my wife threw away the box it came in even though the part had all the numbers on it and clear packaging. I've never had such a foolish experience with returning and have ordered many items across the web. I should have come here to read all the bad reviews before ordering.

They're going to get somebody killed, literally killed. Better yet, why don't you just do it yourself. Go on, send me a bomb. They sent a brake hose that they just looked at the picture of kinda-sorta online and made a copy of. They literally sent me a one-sided brake hose block.
You know how I can tell? Because there are two back wheels. The picture online only shows one side of the part. They shipped me a rear brake hose with one half of the block made perfectly. The other side they didn't drill a hole in. If they can make such a big error that no one EVER bothered to even hold the part they made up to a vehicle in real life I say shut down NissanPartsDeal and get NISSAN badging off my product because you are sub-automotive quality scum. Go to China. Maybe you can destroy someone's family prospects who actually deserved it you complete losers.

I ordered a transmission filter and gasket. They sent me the filter with no gasket. I had to have my car so I went and bought a new set. I jumped through about five hoops, and sent the incorrect part back to Nissan parts deal. You actually have to take a photographs of the part, the labels and the shipping containers before you send them back I sent them back USPS with the tracking number and I know that it was delivered there. You can have the order number or the RMA number nothing helps on the telephone. I think the system is designed to keep your money. Well it worked. I wouldn't buy another part for them ever again.

Was sent a used fuel pump and now they want 20% restocking fee plus pay for return shipping. Sent pictures as opened resealed box was in a ziplock bag to hide gas smell. No caps on the pump and not wrapped as nissan ships parts

They steal your money. They say it ships and then they don't deliver and it says returned and then charge you for everything and wont allow it to be corrected

Trash company sends you the wrong part and will not refund or replace zero stars,order from Z1motorsports or the dealer direct

Order Nissan Idler Arm Kit. 2 Bushings 2 Dust Caps. Got 2 bushings No Dust Caps. In a bag that was obviously a returned item.
Try to contact. Answering Service.
Completely scammed.
1 pic what I got
2nd pic what I ordered

Order 2 parts LH and RH, Received the correct RH but received the IN-CORRECT LH so, I will post an update as to whether the company has made this order good?
AMC

This company sends out the wrong parts and will not accept returns. They basically do not accept any returns for any product. They are an unethical company that does not have correct car parts or anyone who understands what the correct car parts are
for the year make and model of your car.

Do not buy with these people they are scammers. Making a claim with them is quite a process. Respond when they feel like telling you there is no refund if you make excuses. Avoid having this problem, do not buy with them if you do not have a headache.
In my case, I claim for 2 pieces that I paid for and they say that there are 2 in that package, as you can see in the video it is only 1

Also Through Auto Parts Prime Inc. Who Toke My Money!
See Picture About My Issues And How They Take Advantage Of People Working Hard, Don't Do Business With These Two Companies, They Have Many Names!
NissanPartsDeal.com & Auto Parts Prime Inc.
Thank You, Ray A

I am very disappointment with the service I received from this company. I recently placed an order on this website and was promised delivery within 1-3 days. However, I did not receive my order until almost two weeks later. Although a tracking number was created the next day, the package was not shipped out for almost two weeks. This delay caused me significant inconvenience as I had to finish my car and could not wait two weeks. As a result, I had to go to the dealer and buy the parts on my own. Furthermore, when I contacted customer service, they were not helpful and provided me with false information. When I attempted to return the parts, they refused to take them back. As a result, I am now stuck with these parts. I am disappointed with the level of service I received from this company and feel that I have been taken advantage of. Not worth dealing with them buy parts from the dealership or other websites.

Don't buy from this company. The product received was not as website described. By the time they answered me back it was past the return period and they would not refund me back.

Warning Warning Warning! Do not buy from them.

This is the business model: they say everything is "in stock", at the end of the day they source all the parts from dealerships across the country, negotiate a lower price, drop ship to you... Remove the middleman, and call the dealership's in your area. Negotiate your own discount using their price.

Notice you can't review on their website? That's because its a scam, you have been warned.

Very dishonest company, they sent the right part but did not send the correct color, they wont take it back because I opened the box.? Don't waste your time and money

This site is trash and a waste of time; wish I read the reviews before trying to order on this site; 3 weeks wasted with their nonsense. First they didn't have the part, every time I emailed to communicate using their website reply they never got the message…plus they never had the parts to begin with. Only reason they received one star is cause I couldn't give a negative star and I got my money back…stay away and find your parts somewhere else, ugh…can better business bureaus do their job and look into this site as it's a waste of time and poor service standards.

They will fully and totally block any attempt to make any returns. Buyer beware! Core returns come with a time limit and they don't disclose that up front!

Let me see if I understand this correctly!?! …. NissanPartsDeal sent the WRONG part in a package with the part number that we actually ordered and we have be pay the postage to return their WRONG part and also pay a 20% restocking fee to return their WRONG part due to their re-stocking error!?!?! (Btw … we sent pictures evidencing this was a re-stocked / re-packaged part … in re-stapled packaging that some other prior customer swapped out and then returned to NissanPartsDeal; now we're stuck with a mistake that's clearly due to NissanPartsDeal accepting back that wrong part in wrong packaging!?!?)

This is laughable … and, quite frankly, one of the worst customer service experiences we've encountered. After 3-4 phone calls and emails to return a WRONG $25-ish part …. NissanPartsDeal.com …. You have wasted enough of our time.

We tried to do the right thing … you did not. We will blast a negative review and shop elsewhere. I'm sure you don't give 2 $#*!s about this email and that's the foundation of the problem at NissanPartsDeal.

Misleading on part description, poor customer service, obscure return policy, parts do not match OEM and do not fit

First of all, I would give a negative rating if possible...

I ordered $165 worth of parts and they divided the order into 2 shipments. I didn't know this until I recieved an empty box without the contents and I contacted their customer service.

THEN they made getting a refund for the parts that were supposed to have been in the empty box, an absolutely nightmare and I STILL haven't gotten that money yet... supposedly its been processed. We will see...

Then the so-called "second box" that they claim to have sent, I never recieved! And they are refusing to refund the money because they claim I didnt make a claim before their 7 day limit to claim a missing or damaged item! How was I supposed to know when it was delivered? It never arrived! I assumed they would have been shipped together since I ordered them together, and that my entire order in theory would have been in that box that was missing contents! USPS literally stamped on the front of that box that it was sealed WITHOUT contents when they recieved it.

So, now I'm out almost $100 and supposedly being refunded for the remaining amount. It's TOTAL bull crap... This company does NOT care about making it right... Great Job Nissan Part Deals... hope you feel fantastic for taking money from a struggling single mom who is just trying to get my Armada running so I can drive it to work... What a freaking JOKE!

Do not trust this site. I paid 61.00 for overnight shipping on a 41.00 part. Supposedly the part was in stock. Then I go to my account and delivery was 3-4 days out. They refuse to give the shipping fee back. I hope future customers read this. BEWARE

The company doesn't manufacture Nissan parts. They buy from dealers and resell the part. No refunds!