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Claim Your BusinessNikon USA has a rating of 1.71 stars from 21 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Nikon USA most frequently mention customer service problems. Nikon USA ranks 203rd among Camera sites.
Safe official canon website. I saw many great canera and great review on this nikon web site. They also sell Nikon camera on Amazon, B&Hphotovideo and LVphotovideo.
I got a "you're in default" letter from Bread Pay, regarding a loan used to buy $1100 worth of Nikon stuff. I have the loan number, and the order was placed in my name. So I can easily prove who I am and that I got the bill for the order. But would Nikon tell me where the order was shipped, the phone number used, what was ordered, or anything useful at all? They would not. My wife is an avid Nikon camera enthusiast. I'm not a Nikon hater, but I do not agree at all with protecting thieves!
I got a "you're in default" letter from Bread Pay, regarding a loan used to buy $1100 worth of Nikon stuff. I have the loan number, and the order was placed in my name. So I can easily prove who I am and that I got the bill for the order. But would Nikon tell me where the order was shipped, the phone number used, what was ordered, or anything useful at all? They would not.
My wife is an avid Nikon camera enthusiast. I'm not a Nikon hater, but I do not agree at all with protecting thieves!
Tip for consumers:
Don't expect help from Nikon if your identity is stolen and used to buy their junk.
Products used:
None
Ordered a camera dual lens kit with external flash, filters and some other items. Six items overall. Received a package yesterday without the camera kit. Other five items match the packaging list, but instead of the camera kit there was a battery pack in the box. AA rechargeable battery pack instead of a camera kit worth $1000!
All I've got from their support so far is that they are "investigating the issue".
UPDATE. In about two weeks later managed to get money back. Took me 4-5 calls to their support. Ordered camera kit on Amazon - received a package in 2 days.
Will give Nikonusa.com 2 stars now instead of 1 on the initial review.
Shop the latest DSLR cameras, compact cameras and camera Accessories from the official Nikon USA site. Choose the right photography camera and accessories.
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