I'm so impressed with this company and their customer service. My daughters nikeid shoes came early but unfortunately they were way to big. We contacted the company not really expecting they would do anything since they were customized shoes. They however said they could absolutely be returned at no cost to us. We of course ordered the same custom shoes in a smaller size. I have to say I think the only shoes we will have from now on will be Nike due to this outstanding service we received. Thank you so much Nike for offering quality products and great service.
My Bike Id trainers came on the 28th of feb & I am so impressed with the quality of the trainers . They came in great packaging & I will definately be purchasing another pair . Over all I am really impressed with the website.
Come on Nike, sort out your customs, they are so poor compared to what they used to be. No where near the variety of options you used to have or colours. A lot of the volt yellow has gone, same with the speckled wedge etc. Nike iD now = boring and dull.
Ordered a pair of custom Nike iD shoes for a kid's 10th birthday in his favorite sports team colors. The order said it would be delivered on a specific date, which I was counting on because the kid was going to that sports game about a week after the supposed delivery date. When the shoes weren't delivered by that day, I called to check on the order and to my surprise they told me they wouldn't arrive until the following week (which was the day after the game). I asked if I could pay extra for overnight shipping so that they would arrive before the game. The girl told me she couldn't do that. I asked to speak with a manager, and after checking if he was available, he told her he would email me a survey if I want to "vent." How rude.
I just received my nike id all the way from South Africa.
Impressed with the quality and delivery to my door
I ordered a custom pair of huaraches. The trimming on the fabric looks like I.T was seen together by a high school class. Trimming is white all around the edges. The shoe is predominantly blue. Colors are true to what I chose. Its just poorly put together .... Im so disappointed. Dont think Ill be ordering NikeiD again
I bought these shoes to wear to work (in a hospital). The lettering on the back lasted two weeks, and after 3 months the tread on the bottom of the shoe is literally peeling off! I received a ton of compliments, but here I am buying a new pair of shoes 3 months later- not happy.
it took 3 months for my shoes to finally arrive! i just got them today after the long wait i was slightly disappointed by shoes that looked like they've been worn already due to minor creases and gray marks on the midsoles. (the marks cave off with nail polish remover) i shouldnt have to clean my shoes right when they come out of the boc
Took 1.5 months for the shoes to arrive and were the wrong colors. Now apparently it will take two weeks for them to "consider a refund". Wouldn't put myself through the hassle again
My customized Nike id Air Max 90 arrived today. Im so happy with the finished product. Good quality materials and the choice of color available are so many to choose from. I will in the future again use Nike id to customize my next pair of sneakers. Highly recommend this type of service by Nike id.. regards, CHARLIE
My son received a pair of Nike KD 9 shoes for Christmas and within three months the sole of the shoe wore through and the air pocket was ruined. Nike refuse to replace the shoes, offer a voucher, or do anything. I will not buy from Nike again. Cheap product with an expensive price!!!
i purchased $250 pair Nike id looked exactly as ordered after 2 weeks wearing them only few times the bottom of the shoes started to literally coming off i just wear them on my days off and no running etc. the rubber on the bottom just started coming off and had to cut the loose parts off so i am not dragging pieces under shoe. very disappointing if quality was what i thought "Nike" was i would purchased a few pair.Timothy rollo
ahhh...just crazy about the cool customization Nike has provided its customers with..i love the fact about how Nike has made their website so interactive and given a new interest and appeal to its customers by providing them with the customization utility. amazing Job
I love the shoe I customized even though it was a bit expensive but I'll make sure it lasts =) Nike keeps you update on your order and they ship it out quickly.
Cool shoe customizing website! If you want personalized shoes you cannot find in store or just play around with the software on this site...is's safe, secure, fun, and somewhat artsy.
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