• Nigel O'Hara

Nigel O'Hara

Overview

Nigel O'Hara has a rating of 2.42 stars from 169 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Nigel O'Hara most frequently mention customer service, credit card, and trading standards problems. Nigel O'Hara ranks 228th among Electronics sites.

  • Service
    16
  • Value
    15
  • Shipping
    14
  • Returns
    9
  • Quality
    14

Proactively asks for customer feedback

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Money left bank, no confirmation email or response from customer services.
How would you rate Nigel O'Hara?
Top Positive Review

“Missing item”

Kev I.
8/9/15

Part of my order missing but ehey refunded me. The refunded the other part shortly after myself requesting it. This saved them fin the end on my eyes. Personally there are better people out their to shop with but these guys are good for a bargain.

Top Critical Review

“Avoid Nigel O'Hara like the plague”

John M.
1/8/15

Avoid Nigel O'Hara like the plague. They offer £5 credit vouchers to anyone who agrees to leave a positive comment on this website. All carried out by way of nonsense competitions on their Facebook page. Everybody who enters their comp "wins" a minimum spend voucher OR £5 credit if they agree to leave a positive comment here (despite no purchase having been made). When I pointed this out I was advised to leave a positive comment about their website instead! Extremely devious and evidence that they are not to be trusted.

Reviews (169)

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Reviews that mention popular keywords

customer service (24)
Thumbnail of user mariab64
1 review
1 helpful vote
June 6th, 2015

Ordered a MSi motherboard from this company at the start of April with an expected delivery of about 2 weeks.

It arrived on Saturday just passed!

The saving grace for this company is the customer service was excellent throughout. I was contacted for any change in a situation and they kept me up-to-date on delivery expectations.

Glad my item arrived, just wanted it a little earlier, hence the 3 stars.

I would still consider to use this company again

Thumbnail of user coling16
1 review
2 helpful votes
August 23rd, 2015

They took £700 out my bank 11 days ago for a new Samsung flat screen TV, I received an email with my order number within minutes and the money was gone within 24 hours. 11 days since and 3 support tickets later and not a peep. Have left my number and no one will speak to me. Tried calling the shop, they wont speak about web orders and wont put you onto anyone that will. Have raised a Visa dispute with my bank. ADDED - I cancelled the dispute as the TV came after a month and they started responding to my online queries. Product is good and at a great price, just be prepared for poor customer service in terms of communications and poor delivery times.

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From the business

Setting out as an online Watchmaker and Diamond Jeweller, Nigel O'Hara has rapidly grew to become one of the most prominent Online Department Stores in the United Kingdom and beyond.

Initially offering prestigious watches and jewellery brands as Citizen, Bulova, Casio, Victorinox and more, Nigel O'Hara has expanded to feature household names within technology, style and living, electronics, fragrances and much more.

We now offer an abundance of premium goods from brands such as Sony, Acer, Microsoft, Smeg, Paco Rabanne, Dior, Jane Shilton and Paul's Boutique as well as the watch brands we have become known for.

Hobbyists and professionals alike, will also find the ideal item that suits their needs as we also supply an expansive range computer components from brands such as Nvidea, GeForce, Radeon and much more. A selection of radio controlled air crafts are also available in the form of unmanned drones from Parrot drones and radio-controlled aeroplanes.

With an ever-expanding range of products, we are confident that you will find exactly what you are after with Nigel O'Hara at the best prices available anywhere online.

Business History

With an Online presence spanning over eight years, Nigel O'Hara has been established in Portadown, Northern Ireland for 30 years. In the beginning we were a humble Watchmaker and Jewellers that have grew to develop a prominent online presence as an Online Department Store that offers a vast array of brands across a large number of platforms, including watches and jewellery, technology, style and living, fragrances and much, much more.

Company Representative

Thumbnail of user richardo18
NOH C.
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