• Nicelocal

Nicelocal

Overview

Nicelocal has a rating of 2.83 stars from 162 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Nicelocal most frequently mention google business problems. Nicelocal ranks 133rd among Business Services Other sites.

  • Service
    99
  • Value
    93
  • Shipping
    81
  • Returns
    83
  • Quality
    87

This company does not typically respond to reviews

Positive reviews (last 12 months): 36.4%
Positive
4
Neutral
0
Negative
7
11
See all photos
How would you rate Nicelocal?
Top Positive Review

“I spend way less time looking for services and companies”

Gonzalo C.
2/1/23

I spend way less time looking for services and companies now that I've found Nicelocal. I just go to the pages I'm interested in and find all the info I need. I was looking for a gym the other day, and the companies' pages didn't just have contact info, but also pictures of the rooms, trainers, equipment, and even prices. You don't even need to call anybody – just compare the prices and pick the best one right from your couch. That's what I did :)

Top Critical Review

“A lawsuit is in the works and will be filed shortly”

Michael H.
2/23/24

I'm the owner and Designated Broker of Westlake Mortgage in Seattle. When my name and or company name is typed into any search engine except Google, ninelocal is the very first, front and center result for my business. Photo below. The only site where anyone can review my company or me personally is Google business page. That page has 41 total reviews all of which are 5 stars, earned over a 4 year period. The reviews are all very complimentary and go into great details. A screenshot of my company's and my Google business page. That's an incredible difference, especially in the context that each site is drawing from precisely the same reviews. One photo correctly portrays the reputation and trustworthyness of the business while the other photo negligently and egregiously defames the business by choosing to portraying a business as having a very poor reputation in the community and being untrustworthy. The worst part is they use this tactic to essentially extort you into paying the monthly subscription fee in order for them to "correct" any false reviews. They need to correct the way in which they collect and use data because a single one person can vote on each review as MANY times as they want to either improve or worsen your "overall" rating, which is proprietary to ninelocal. I have a real life stalker with a restraining order and he's so desperate to try and 'cancel' my business/me. An arbitrator will likely determine what the monetary value of is of ninelocals negligence allowing it and requiring a paid subscription to even inquire.

Reviews (162)

Rating

Timeframe

Other

Thumbnail of user gonzalocastano0857
1 review
1 helpful vote
February 1st, 2023

I spend way less time looking for services and companies now that I've found Nicelocal. I just go to the pages I'm interested in and find all the info I need. I was looking for a gym the other day, and the companies' pages didn't just have contact info, but also pictures of the rooms, trainers, equipment, and even prices. You don't even need to call anybody – just compare the prices and pick the best one right from your couch. That's what I did :)

Service
Thumbnail of user annak960
Anna K. – Nicelocal Rep

Hi, Gonzalo. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal

Thumbnail of user mikeyhermsen
1 review
1 helpful vote
February 23rd, 2024

I'm the owner and Designated Broker of Westlake Mortgage in Seattle. When my name and or company name is typed into any search engine except Google, ninelocal is the very first, front and center result for my business. Photo below. The only site where anyone can review my company or me personally is Google business page. That page has 41 total reviews all of which are 5 stars, earned over a 4 year period. The reviews are all very complimentary and go into great details. A screenshot of my company's and my Google business page. That's an incredible difference, especially in the context that each site is drawing from precisely the same reviews. One photo correctly portrays the reputation and trustworthyness of the business while the other photo negligently and egregiously defames the business by choosing to portraying a business as having a very poor reputation in the community and being untrustworthy. The worst part is they use this tactic to essentially extort you into paying the monthly subscription fee in order for them to "correct" any false reviews. They need to correct the way in which they collect and use data because a single one person can vote on each review as MANY times as they want to either improve or worsen your "overall" rating, which is proprietary to ninelocal. I have a real life stalker with a restraining order and he's so desperate to try and 'cancel' my business/me. An arbitrator will likely determine what the monetary value of is of ninelocals negligence allowing it and requiring a paid subscription to even inquire.

Tip for consumers:
This company and its owner are about to get sued

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user tylernguyen0131444
1 review
1 helpful vote
January 16th, 2023

My business partner told me about Nicelocal. He found it when he was looking for a good restaurant. After looking into what Nicelocal has to offer, I realized that it deserved my attention and bought a Premium plan right away. My company already had a card on the service, so we just edited it a little and updated it with some current information. Our clients have been leaving a lot of reviews on Nicelocal, which is helping us stay at the top of the search results.

Thumbnail of user annak960
Anna K. – Nicelocal Rep

Hi, Tyler. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal

Thumbnail of user resiliencehealingenergy
1 review
0 helpful votes
December 9th, 2023

I discovered a profile of my business on nicelocal. There were inaccuracies and the reviews lifted from other sources had an erroneous rating. I attempted to claim my profile to correct or delete it. But a code by phone was required which nicelocal claimed they left for me. But I do NOT use a phone number for my business and have no idea who they called. Certainly not me! I brought this to their attention and they responded again that I needed the code they phoned me. Totally unprofessional: disregard for accuracy and despicable customer service.

Service
Value
Quality
Thumbnail of user claudegomez6741
1 review
0 helpful votes
March 9th, 2023
Verified purchase

We chose the Premium plan because it lets us add a wide variety of content. Our team filled our Nicelocal page with lots of information, including photographs and prices. We also track our competitors' stats and respond to reviews. This gives us a good idea of the quality of our service and provides us with effective tools we can use to analyze our competitors. The strategy we've adopted has allowed us to significantly improve our service and increase the loyalty of our clients

Service
Value
Shipping
Returns
Quality
Thumbnail of user annak960
Anna K. – Nicelocal Rep

Hi, Claude. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal

Thumbnail of user irfana60
1 review
0 helpful votes
September 18th, 2023

Saloon T20 very nice looking u coming but also Pakistani hair dressing all young man
Nice hairstyles

Thumbnail of user amyw152
3 reviews
54 helpful votes
March 23rd, 2022

"Nicelocal" seems to have lifted info off of a legitimate listing for our business, and created their own parasitic "listing" which we have not approved, and want nothing to do with. They have added additional inaccurate information. I have emailed twice to request that this listing be removed. No response. How is this legal or ethical? Like most scam sites, there is no owner information listed or legitimate way to contact them. It may take a class action suit to stop them.

Tip for consumers:
Who owns Nicelocal and why is it so hard to have one of their inaccurate business listings removed?

Service
Value
Quality
Thumbnail of user annak960
Anna K. – Nicelocal Rep

We are very sorry for that! Please email us at content@nicelocal.com with a link to the business's page

Thumbnail of user jamesking3819
1 review
0 helpful votes
February 12th, 2023

I've been using Nicelocal for over a year now. The reviews on Nicelocal have helped me out on multiple occasions during that time. I think customers should leave as many comments as possible and tell people what they like or don't like about a company. From what I can tell, the companies on Nicelocal react to reviews really fast and respond to what people write. Feedback is super important. It's nice to go back to a place that reacted to your comment and is trying to do better.

Service
Thumbnail of user annak960
Anna K. – Nicelocal Rep

Hi, James. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal

Thumbnail of user anniem363
1 review
10 helpful votes
May 18th, 2022

I never thought that getting a card on Nicelocal would bring me more clients, but that's what has happened. People regularly come to us thanks to reviews on the platform. In the end, I decided to try buying the Premium package. And it actually works: we began popping up in the top search results for our area, and our flow of clientele has increased respectively. And it really is convenient: the card doesn't take much time, but the benefits and the profits are increasing every month.

Service
Value
Shipping
Returns
Quality
Thumbnail of user annak960
Anna K. – Nicelocal Rep

Hi, thank you for your sharing feedback with us. Good to hear that we were helpful! Kind regards, Nicelocal

Thumbnail of user alexssonami
1 review
1 helpful vote
January 19th, 2023

Nicelocal has helped me save a decent amount of money. I use it to track promos at various salons and other companies, so I usually go to places that have discounts. If I add it up, I'm saving a decent chunk of change every month. I'd like to thank Nicelocal for letting me filter results by special offers. It's such an awesome idea!

Thumbnail of user annak960
Anna K. – Nicelocal Rep

Hi, Alex. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal

Thumbnail of user shahjsie
2 reviews
0 helpful votes
March 14th, 2023

Every since my company's page appeared on Nicelocal, we've become much more recognizable than before. We make sure the information on our card is accurate, regularly updating our price list and adding photos. We try to respond to Nicelocal reviews right away. When they come back to our salon, our clients thank us for responding because it makes them feel like we care about them.

Thumbnail of user annak960
Anna K. – Nicelocal Rep

Hi, Lisa. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal

Thumbnail of user monikak95
1 review
15 helpful votes
March 18th, 2022

I just recently noticed this so call review website pop up in my google reviews. They are posting inaccurate and misleading information about my business (in Toronto). I have worked hard to maintain a 5* google rating but somehow on their site we're at 4.7 and ALL reviews were pulled from google. How in the hell is that possible? How do I go about removing all of my business info from their site. My next move is to report them to the Better Business Bureau.

Thumbnail of user annak960
Anna K. – Nicelocal Rep

Thank you for reporting the error! We are very sorry for that! Please contact us via email at content@nicelocal.com

Thumbnail of user thanhb24
1 review
0 helpful votes
May 7th, 2023

I was charged $199 for ink even though I canceled my subscription. But contact nicelocal no response. Unprofessional. Looks like they're doing it on purpose

Service
Value
Shipping
Returns
Quality
Thumbnail of user angelint
1 review
13 helpful votes
February 1st, 2022

Just found our massage business listed on this website that we've had no contact with. They have obviously scrapped pictures and reviews etc from Google but have failed to accurately show our consistent 5 star Google status; I looked them up and their publicity suggests they do research and carefully craft profiles: nonsense, they are web scrapping then getting some cheap resources to minimally edit stolen copy off Google. These resources obviously don't read the original content properly.

Thumbnail of user annak960
Anna K. – Nicelocal Rep

Dear Customer,

If you have questions about a specific rating or review, you should report us about it for evaluation. Also if you need to update or change the information on your business page, please contact us: content@nicelocal.com

Thumbnail of user fidanhesenzade881
1 review
0 helpful votes
October 24th, 2022

Nicelocal has quite big catalog of companies. You can select by review, by rating, or by desired neighborhood. Within the last month I found a restaurant on there for a birthday celebration. I could read customer reviews in advance and find out the current information on their page. I was happy with everything. If you're looking for some service, you can definitely trust Nicelocal.

Service
Value
Shipping
Returns
Quality
Thumbnail of user annak960
Anna K. – Nicelocal Rep

Hi, thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal

Thumbnail of user ellenwauters3699
1 review
0 helpful votes
January 31st, 2023

We ask all our clients to review our beauty parlor on Nicelocal. We want them to share their honest opinions and not be shy about discussing any issues they might have had. This helps us improve our service and make sure our clients are satisfied. Thanks to the ability to work with reviews, we're growing and getting better every day.

Thumbnail of user annak960
Anna K. – Nicelocal Rep

Hi, Helen. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal

Thumbnail of user flomaggio6467
1 review
0 helpful votes
December 15th, 2022

I needed to have the interior of my car detailed. Nearby companies gave me really high quotes. I didn't know what to do. A friend recommended I try Nicelocal, and I found a great offer almost instantly - it wasn't far from my apartment, had a high rating, and, most importantly, was offering 50% off. I got amazing service and saved a ton of cash. If I need anything else, I'm definitely going to find the business on Nicelocal.

Thumbnail of user michaelc7775
Michael C. – Nicelocal Rep

Hi, Jeff. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal

Thumbnail of user rahelam
1 review
5 helpful votes
April 6th, 2022

They will not allow you to post comments that is telling the truth about the company. If your willing to lie or post a good review it's approved but if you state how the company has issues they will send you a message rejecting your review. Then tell you it was an offense ive comment and they can't post it. My comment "I don't like the way this company handles their issues" nothing in this was obscene or held foul language according to the reason they rejected my reviews. So all you will get from there website is lies

Products used:
Eye contacts

Service
Value
Shipping
Returns
Quality
Thumbnail of user annak960
Anna K. – Nicelocal Rep

Your review may be removed if it does not comply with the moderation rules of our service. If you think that your review complies with all the rules, write to our moderators at content@nicelocal so that they can re-evaluate it. If the review was deleted by mistake, it will be restored.

Thumbnail of user dritaloshiy574
1 review
3 helpful votes
September 18th, 2022

I recently had to call a plumber in the middle of the night. I did a search on Nicelocal and immediately found a bunch of companies that offered this service. I was a little confused at first, but then I saw that each company had a rating, reviews, and even pics. I picked one of them and called them up, and the plumber showed up just an hour later. Nicelocal helped me solve my problem really quickly and made me confident I'd get good results. I definitely recommend it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user annak960
Anna K. – Nicelocal Rep

Hi, thank you for your sharing feedback with us. Thank you so much for taking the time to review and rate our services! Kind regards, Nicelocal

Thumbnail of user rafaeldunn6741
1 review
0 helpful votes
February 27th, 2023

Nicelocal is the most convenient recommendation service out there, with lots of useful information, reliable reviews, and accurate ratings. I use it constantly, and I've been satisfied every time. The site works quickly even though it has thousands of company cards. And it sorts your results instantly, including loading photos.

Value
Shipping
Returns
Thumbnail of user annak960
Anna K. – Nicelocal Rep

Hi, Rafael. Thank you for your sharing feedback with us.
Good to hear that we were helpful!
Kind regards,
Nicelocal

Thumbnail of user bimalsayami4
1 review
1 helpful vote
September 26th, 2022

The best thing about Nicelocal is that you can dispute complaints from clients. Needless to say, clients do sometimes leave unfounded negative reviews, which just brings the company's rating down. Nicelocal's specialists look into each and every issue, and if we can prove we're right, they listen to us. We've already had three negative Nicelocal reviews deleted from our card. One of them stayed up, since it turned out to be justified - we really did make a mistake that time.

Service
Value
Shipping
Returns
Quality
Thumbnail of user annak960
Anna K. – Nicelocal Rep

Hi, thank you for your sharing feedback with us. Good to hear that we were helpful! Kind regards, Nicelocal

Thumbnail of user johnm8914
0 reviews
14 helpful votes
January 11th, 2022

Just found our massage business listed on this website that we've had no contact with. They have obviously scrapped pictures and reviews etc from Google but have failed to accurately show our consistent 5 star Google status; plus we are a professional massage therapy business and their amended content on us calls us Doctors. I looked them up and their publicity suggests they do research and carefully craft profiles: nonsense, they are web scrapping then getting some cheap resources to minimally edit stolen copy off Google. These resources obviously don't read the original content properly.

Service
Quality
Thumbnail of user annak960
Anna K. – Nicelocal Rep

Dear John!

Thank you for taking your time to send us feedback for our company.
Please provide us with your company page, so that we could look deeper into your case and take relevant measures. Please contact us via email address content@nicelocal.com. Thanks!

Thumbnail of user lucasribeiro98556
1 review
0 helpful votes
October 7th, 2022

When it comes to the cost/benefit analysis, Nicelocal is the best way to promote your company. All the mechanisms the service provides work and yield the desired results. The intuitive, easy-to-use interface is a real selling point, as is the ability to make your company's card stand out and post all the information clients need right on it. I'm going to keep taking advantage of Nicelocal's services going forward.

Thumbnail of user annak960
Anna K. – Nicelocal Rep

Hi, Lorana. Thank you so much for taking the time to review and rate our services! Kind regards, Nicelocal

Thumbnail of user martinalvarez1253
1 review
2 helpful votes
October 1st, 2022

I started working with Nicelocal for free using a Fast Start account. I started getting calls from real clients almost immediately, but I wanted even more. So two weeks later I signed up for a Premium account, which I liked even better. My company's card got a Nicelocal seal of approval, and my banner now appears on my competitors' cards. My clients say my company has been showing up in the top of search results, and they picked us because of our high rating. So I'm going to keep promoting my business with Nicelocal.

Service
Value
Shipping
Returns
Quality
Thumbnail of user annak960
Anna K. – Nicelocal Rep

Hi, thank you for your sharing feedback with us. Thank you so much for taking the time to review and rate our services! Kind regards, Nicelocal

Thumbnail of user etep
1 review
5 helpful votes
July 15th, 2022

Tapped and published my company data without consent. Yourself on your website no imprint (which is illegal). The operators of the website are located in India...

Local Search Solutions Private Limited

Plot No. 55, Shop No. 57, CITI Tower, Sector 15, Ground Floor, CBD Belapur Mumbai

Mumbai City, Maharashtra, India

Also I got a bad rating on their website (can't be at all) but to change or read it you have to register and pay ;D Yeah, that stinks of scam. Will check further steps against the operators.

Service
Value
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Quality
Thumbnail of user annak960
Anna K. – Nicelocal Rep

Hi, thank you for your sharing feedback with us. Nicelocal is a local search engine platform that provides local search related services to Users. It is also a platform for business owners that enables them to list, market and promote their business by registering to the platform. Similar to other search-engines we merely provide listing services to the website visitors as received from public open resources. If you think that a mistake has been made somewhere, then write to us. Could you please provide more details via email address content@nicelocal.com. Have a good day!

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From the business

Nicelocal is a local search engine platform that provides local search related services to Users. It is also a platform for business owners that enables them to list, market and promote their business by registering to the platform.

Company Representative

Thumbnail of user michaelc7775
Michael C.
Typically does not respond to reviews

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