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Nextdirect.com.au reviews

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fungt
4 reviews
10 helpful votes
11/7/17

After I giving birth, the size of my body grow, so I think I should wait until I can wear back my clothes. I decide to buy online from the NextDirect.com. I ordered a red dress on 7th September as I have a function to attend on 6th October. They mentioned on the order confirmation that the product will be delivered on 28th September. I try to call them today (4th October) that I still haven't received the product. When I talk to their Manager, she just said I have to wait another three weeks to have the product. Of course, I ask her why don't they let the customer know about the delay, and she just said they tried. Honestly, I haven't received anything and she can say whatever. She said she can help me by refund back the money to me. I shouted to her that is not HELPING, the function is on this Friday, I bet I have to get out to buy something to wear NOW. Not everyone like them have nothing to do. How on earth this kind of people run a business (neither to let the customer know, all they know is to collect your money and without doing anything). I will not buy from them anymore, and I will let all my friends and relatives to know how they embarrassed me at the last minute without any courtesy to their customer to know what's going on!!!!???

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