• Next Deal Shop

Next Deal Shop

Overview

Next Deal Shop has a rating of 3.25 stars from 546 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Next Deal Shop most frequently mention solar lights, bird bath, and quick delivery. Next Deal Shop ranks 19th among Discount Shopping sites.

  • Service
    69
  • Value
    67
  • Shipping
    70
  • Returns
    25
  • Quality
    68

This company does not typically respond to reviews

Positive reviews (last 12 months): 58.3%
Positive
7
Neutral
0
Negative
5
55
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What reviewers want you to know

Positive highlights

  • I will be back for buying more wonderful products from the Next Deal Shop.

Critical highlights

  • Terrible customer service and substandard products.
How would you rate Next Deal Shop?
Top Positive Review

“LED lighthouse”

Corinne L.
7/30/23

I was overjoyed to receive this little toy lighthouse. It is beautifully made end designed of iron. I was not prepared for the fantastic light show of this product. It flashes several different colors and is powered by 3 button batteries. I live a 140 feet up in a high-rise. And I put it on my garden bench on my balcony at night. Far below throughout the night, the local police force always pause to look at the show above. Indoors, it puts on a spectacular show in the darkness of a room. This was money well spent on a fantastic novelty item..

Top Critical Review

“I am still wait for my order after 2 weeks”

Gerri W.
10/29/23

No communication what so ever.Will never order again. I wanted this for Halloween but looks like I won't get it

Reviews (546)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (85) deal shop (50)
Thumbnail of user debbyp50
2 reviews
0 helpful votes
September 5th, 2022

I thought they would be Larger than they showed in picture disappointment not sure u will even see them

Thumbnail of user vinom1
1 review
0 helpful votes
November 7th, 2019

Pity about the quality of the visor. Holding clip shattered during first use. Efficient communication and refund

Thumbnail of user sheilat129
1 review
1 helpful vote
June 25th, 2020

I ordered a solar fountain for my birdbath and it finally came. On the package there was a Chinese shipping label, with an English one on top. Had I known it was coming from China I would have bought it on Ali Express for a fraction of the cost that Next Deal charges. So do yourself a favour and buy directly from China, I'm assuming that everything they sell is Chinese.

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Dear Customer,

It is great to hear from you.

I am happy to inform you that our main office is located in Hong Kong, however, we have a few offices located around the world.
Besides that I can let you know that we are an international company dedicating our service to customers all over the world.
To make sure we can provide the best prices and swift delivery to our customers, we dispatch orders from our main warehouse in China.

We sincerely hope that you will have a happy experience shopping with us.

If you have other questions, please feel free to contact us and send us an email to info@nextdealshop.com
We are always happy to help out.

Thumbnail of user traceyj39
2 reviews
0 helpful votes
October 3rd, 2018
Verified purchase

Out of the 5or 6 different items ordered, we were happy with 2. Some items came and weren't as shown or didn't glow as shown. Some items flickered for a week then quit so just a very expensive bulb... no candle flicker at all.

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Hi Tracey,

Thank you for your review.
We are sorry to hear that you are having issues with some products.
I can see that our customer service reached out to you on Aug 30 to help you with this.
As they have not received a reply, could you please contact them so they can give you our full support in this?

Thumbnail of user bethb270
1 review
0 helpful votes
February 2nd, 2020

I had to buy extra to put with it. Finding a face was a pain... the batteries have to fit through the hole and you mess up your arrangement every time you take everything out to shut battery off.

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Dear Beth,

Thank you for taking the time to leave a review.
We are truly sorry to hear that you are having problem with your product, however we are not sure what the issue is by reading your review.
Could you please contact our customer service team at returns@nextdealshop.com so we can assist you with your case.

We look forward to receiving your email.

Thumbnail of user et264
1 review
0 helpful votes
May 5th, 2020

The directions are not easy to use since the diagram does not match the parts supplied. The product feels cheap and flimsy. The package took a long time to be delivered since it came from China according to tracking information.

Thumbnail of user davem784
1 review
1 helpful vote
August 27th, 2020

The product was as we expected it to be. But we was not aware the it was going to be shipped from China which took WAY TOO LONG TO GET TO US. When I asked the company about the delivery time, all they would say was for me to get in touch with the shipping company. It finally arrived after 3 months. We will NOT be ordering from Next Deal Shop ever again!

Thumbnail of user joyceb293
1 review
0 helpful votes
May 3rd, 2020

Item is cute when it runs. It takes it several hours each morning to charge before it can run for the day

Thumbnail of user melindad42
1 review
2 helpful votes
July 12th, 2018

I received the DIY Pavement Mold I ordered. In looking at adbot appears to be the width needed for a walkway. It is only approximately 16" square. You will need to laybit twice to get a normal width. Which is twice the work. Pretty disappointed. Not worth the $50 I paid for it.

Thumbnail of user garyc138
2 reviews
17 helpful votes
January 21st, 2017

Original purchase confirmation email said I would get Tracking email next day. Nope, nothing. Three weeks later I tried emailing them... no reply to emails, don't answer phone calls and I filed complaint with PayPal. Week later got tracking email, week later got item. Five weeks to get something I was supposed to get in one week.

Thumbnail of user susanr183
1 review
3 helpful votes
July 29th, 2017

Glow in the dark garden pebbles. Maybe you have to clump them all together but these are so not worth it. Have a very, very low glow. To much trouble to return them. Not 100 pebbles or really close. Was like 80.

Thumbnail of user donad10
1 review
0 helpful votes
October 20th, 2019

I loved my pieces.
I would see if u could figure out a better way to package them better.
I had to glue parts of mine back on

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Hi Dona,

We are very sorry to read you had to glue your item back together.
That's not what is supposed to be the case.

Could you reach out to our customer service?
They will be more than happy to help you with a replacement for the faulty units.

Remember that our customer service can assist you with these cases ;)

Thumbnail of user doreent29
1 review
1 helpful vote
July 29th, 2020

It took such a long time to get my lights that I forgot I ordered them. I was surprised to get them in the mail. After putting the lights together, ( I ordered 4) one does not work at all. I have not sent the broken light back because I am sure if I get a new one it will be sometime in the fall from experience of my last order. I will not be ordering from this company again. The 3 that work however are very pretty and I love them. I would like a refund for the 4th light but at this point having to send it back and the cost of shipping I'll be loosing money. Doreen

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Dear Customer,

Thank you for taking the time to leave your review.
As we cannot see any order information from you here, we are not fully able to support you here.

However, please be reminded that shipments take an average of 15 working days before they are delivered, as can be seen on our website. But due to the global outbreak, the delivery time might be a little longer due to many flights cancellations and changes. We are making sure to speed up the delivery time and contacting the couriers.

And if you need further assistance, please do not hesitate to contact our customer service team:

https://www.nextdealshop.com/pages/contact-us

Please do not hesitate to reach out to our customer service if you need any support.

Thumbnail of user brunog29
1 review
0 helpful votes
October 22nd, 2018

They looked gr8 on the add but very dissapointed when they arrived only 8 tubes does not resemble snow just led lights waste of money not to be recommended to any one

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Dear Bruno,

Thank you for your review.

We do apologize if any confusion was caused by the photos.

Should you need further support, please do contact our customer service.

Thumbnail of user normang14
1 review
4 helpful votes
March 28th, 2017

I ordered two sets of the strip lighting. One set still works and the others set has quit working. Paid $24.95 plus shipping! What a rip off!

Thumbnail of user marval1
2 reviews
2 helpful votes
May 29th, 2017

I ordered fairy lights in March... this is the end of May and I still have not received them. The customer service people respond quickly, but they say they have no control over shipping time. The orders are shipped from China. They did offer to send another order for free, if I have not received the item in a week. On the tracking link, it still shows my items in China. The company has good products and they are reasonably priced... worth the wait? I am not sure about that.

Thumbnail of user annr369
1 review
0 helpful votes
June 4th, 2020

See above been in sun for 2 days and still does not workbeen in sun for 2 days and still does not work been in sun for 2 days and still does not work

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Dear Customer,

Thank you for taking the time to leave your review.
As we cannot see any order information from you here, we are not fully able to support you here.

However, we would request you to contact our customer service department, who are able to assist you with this and solve any issue you are facing with the product.

Normally, if our customers receive a faulty product, we ask our customer to provide us a photo/video as a supporting document to send to our relevant department. Once they approved we are able to arrange a replacement for you.

We apologize for any inconvenience caused at this time.

Thumbnail of user ramoneb1
1 review
1 helpful vote
November 11th, 2019

After waiting for so long I was very disappointed with the garden lights. I put in the sun but IT DOES NOT WORK. I WOULD NOT RECOMMEND BUYING FROM THIS COMPANY. I feel like I have been ripped off. The order was not cheap so I will definitely not be buying anything else.

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Hello Ramone,

Thank you for your review,

We are truly sorry to hear that you are having problem with your product, however if you could contact our customer service team by sending us an email to returns@nextdealshop.com we will be able to assist you with your case.

We look forward from your email.

Thumbnail of user wendyf92
1 review
1 helpful vote
March 26th, 2019

Ordered a few weeks ago, still not heard anything, not even been given a shipping date or even if it's been shipped yet, have been charged for this also... so not happy with the service so far

Thumbnail of user thomasb540
NextDealShop C. – Next Deal Shop Rep

Hello Wendy,

Thanks for the review.
As we cannot see any order information from you, we are not fully able to support you here.
Because of this, we can't confirm you placed any order with us, or contacted our customer service.

Could you please pass us your order number, so we can locate your order in our system, and check the communication with our customer service team.
We would love to see what the problem is and how we can fix it for you!

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From the business

At Next Deal Shop, we pride ourselves on the following principles: Product Quality - All products sourced directly from manufacturers and are thoroughly tested. Discounted Prices - By sourcing direct, we cut out all middlemen costs to get you the...

Company Representative

Thumbnail of user thomasb540
NextDealShop C.
Typically does not respond to reviews

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