nexogy

Love that you can email technical support and they respond quickly. Generally, the few issues we have had over the years we have had service through Nexogy, they resolve the problem within 1-2 hours. We have had Nexogy going on 10 years; one of the reasons we've stayed with them has been their super responsive and very friendly technical and customer support staff -- on top of the great rates we get from them!

Jay assisted us with training and setting up our new voice mails. Our phone system is very intricate and although easy after Jay's instructions, we felt more confident in handling it. Jay, thank you so much for your patience and wonderful training!

Excellent Customer Service & attitude we're working together for the last 3 years. We love to work directly with Brandon, this guy is great, Vanessa help us a lot too. A- overall.

Everything was installed on time. Service at height. I recommend it this website becouse it work well and I like it

Vanessa Echevarria goes above and beyond in assisting our company whenever we need prompt attention. Would highly recommend Nexogy!

Joctanis Gonzalez is excellent and very professional, he helps me a lot to solve the problems that arise in our company.

I am really impressed with Nexogys support team. Theyre always quick to respond if i have any questions or problems. Brandon is always patient, knowledgeable and walks me through any issue I need fixed. My phone lines are working great and Im very satisfied

CALLED customer service spoke a gentleman bye the name of Brandon Reyes and with a lot of knowledge my concerns were addressed swiftly. I highly recommend the services of this company. Professionalism and knowledgeable employees like this are what make a company strive and succeed.

Vanessa was extremely professional and handled my inquiry in a timely manner. I do appreciate all the help in handling my request.

Thank you for that!

I am expressing my gratitude and satisfaction with the service and support I got from Eric and Lexi (not sure if I'm spelling her name right) on solving an issue with our phone line.

They were friendly, knowledgeable and quick. It seems that they enjoy being part of Nexogy team. I believe Erick and Lexi's success was a result of a great management and customer service directives efforts to have staff like them on your enterprise. Invest on them!
Keep service personal, simple and fast.

Thank you.-

Vanessa is the true definition of a professional. She is always so efficient and goes above and beyond to assure customer satisfaction. She has helped me with a few issues with our account and I can honestly say she is my go to person at nexogy. I rather not talk to anyone else but her only because I know she will always have a solution! She is such a great asset to this company! Five stars all the way!

I have been with this company for a year nd a half and always i speak with brandon. He is very professional and always give me a solution for my trouble. I want to thank his service.

It had been 2 years since I first recorded the outgoing greeting on our phones. Just recently, our firm name changed and I had to record a new greeting but had forgotten how to do so. I reached out to Vanessa Echevarria at Nexogy for help. Vanessa responded to me within 30 minutes, provided clear and concise instructions and not only followed up with me, but tested the system for me. I couldn't have asked for better service. Thank you.

Prompt response. Good feedback and information from Brandon Reyes - on an aside I would ask that the call first go to the office line as I do not get great reception in the office. Thanks, Kosta

I've only used Nexogy twice and was not sure how to schedule or set up a "call in" line. Jay Gonzalez assisted me in the scheduling of a telephone conference and he was honestly amazing, friendly, patient and scheduled the telephone conference in less than five minutes. I am very satisfied with the service provided by both Jay and Nexogy. Will definitely be using them more often.

Since becoming a client I have only had to call in a few times but Erick and Jay are always very helpful and have always found a way to help me quickly and efficiently. They make things very simple to understand for a novice like myself and Iappreciate their effort in insuring that our phone system runs smoothly. The whole support team is great- always putting forth an A+ effort!

Excellent Customer Service & attitude we work together for 2 days and all phones are working really good the Team is Great...

We were in need of some assistance that resulted in exchanges both by phone and email, i. E. more than the 'standard' phone call resolution. Our call was handled by Vanessa, and as usual she was exceptional! She's always pleasant, courteous, patient, makes the extra effort and gets the job done... great job Vanessa! It's always comforting to hear Vanessa on the other end of the call. Keep up the great work!

Of all VOIP tested i am more than content with the service and particularly outstanding customer service. Embedded features will continue to give the tech savvy more choices of what to explore.

Since we have opened this account with Nexogy they have been there step by step to help me with any issues through the portal thanks to Victor, Carlin or marlene and for technical support Lexi, Erick and Jay have given me some of the fastest and most helpful technical support for any of my issues or questions. This company has excellent customer support and i highly recommend using their services.

Every Rep. I've spoken to has been nothing but friendly with a willing spirit! Eric, Brandon and Lexi are great representatives for Nexogy.

After making the switch to Nexogy, we had a ton of trouble with one of the new fax ATA devices. After going back and forth with technicians for over two weeks, Jay was able to resolve the issue in about ten minutes over the phone and now we can send AND receive faxes with our ATA connected machine. Great customer service!

Had a problem with one of our lines. Vanessa took my call, pleasantly, and offered a temporary work-around for immediate relief. Then went to task, handled the problem within a few minutes, followed up, confirmed all working as should. One step ahead of me the whole time, and ready, willing, and eager to help and PLEASE. Right on Vanessa... keep up the good work.