NewYorkDress has a rating of 4.09 stars from 154 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NewYorkDress most frequently mention prom dresses. NewYorkDress ranks 13th among Prom Dresses sites.
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I was trying to find a particular dress to wear at my step-daughter's wedding...and even called the designer Mon Cheri trying to find the dress... I was told it would be available in August! I needed it in less than a week. So I looked online to see who sold Mon Cheri. Designer said I was looking for a needle in a haystack. I contacted Danny at New York Dress and he was AMAZING! He went out of his way to help me and called around and found my dress! The EXACT dress that I wanted. And I got it in TWO days! It was a size too large but I've had it altered and it is just perfect. I cannot thank Danny enough! 5 stars all the way! Or in this case 10 stars! Just a wonderful experience during a stressful time. THANK YOU THANK YOU!
Omg! How did I not see all these reviews before buying from this company? The pictures of the dresses are all fake! The dress looked nothing like the pic and looked like it was counterfeit and very cheap quality. Now I can't get them to pick the phone or get back to me after I sent pictures like they asked in an email. I was just told the email didn't include pictures when it rightfully did! I have 6 days to get my money back or go spend more money to find another dress before the wedding! Just horrible!
Today we visited New York Dresses for the first time and were so impressed!
Made an appointment online which was very easy. We arrived to a beautiful showroom and our own personal stylist James. He gave us the time we needed to browse all the stunning gowns. They are arranged by color and very beautifully displayed James new his stuff and his inventory and did everything possible to match me with the perfect dress for my sons wedding.
We narrowed down the choices and I look forward to ordering the perfect dress soon. Thank you James for go the extra mile today. I will be letting all my friends know about my new favorite dress shop!
We visited New York Dress over the weekend looking for a sweet sixteen dress for my daughter. We were greeted by our own personal stylist James. James was fantastic! He listened to my daughter wants / needs and he came up with a beautiful selection of dresses for my daughter to try on.
He was very professional, advised me in diverse ways, but respected my opinions at the same time. He gave us the time we needed to browse all the stunning gowns. We narrowed down the choices and ordered the perfect dress for my daughter. Thank you James for going the extra mile. It was a wonderful experience from beginning to end! James is an amazing and a wonderful person. Looking forward to seeing him again.
I got the Cinderella divine CD406 and it was the best decision ever. If you're thinking about buying please do! I was skeptical about it at first but I got a size 6 and it fit perfect, a little bug on the chest part but I'm small in that area. Here are some pictures!
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I was trying to find a particular dress to wear at my step-daughter's wedding...and even called the designer Mon Cheri trying to find the dress... I was told it would be available in August! I needed it in less than a week. So I looked online to see who sold Mon Cheri. Designer said I was looking for a needle in a haystack.
I contacted Danny at New York Dress and he was AMAZING! He went out of his way to help me and called around and found my dress! The EXACT dress that I wanted. And I got it in TWO days! It was a size too large but I've had it altered and it is just perfect. I cannot thank Danny enough! 5 stars all the way! Or in this case 10 stars! Just a wonderful experience during a stressful time.
THANK YOU THANK YOU!
My mom and I had an amazing experience at New York dress. They have a big variety with beautiful dresses and amazing help from James. Thank you so much.
Thank you so much for the quick delivery and beautiful dress! I took the measurements according to the site for this dress and it fits like a glove. Well except for 10 inches which was expected since im only 5ft. Thank you. For the stress of buying a mother of the groom dress so much less stressful! Bless your company!
Absolutely amazing customer service the employees were the best I could ask for! Love you guys! Thank you so so much.
We had Cherrelle as our salesperson and she was THE BEST. She absolutely knew what she was doing and was so sweet, she pulled dresses that she thought would look good on me and they all did! The dresses themselves are stunning and although I didn't pick one, Cherrelle helped me narrow it down to the final two, and at least one was her original pick
I had the best experiences with NY Dress. I showed up frantic w/o an appointment and Azenette swooped in like a superhero to save me! She is so knowledgeable about the inventory and helping me find what works best with my silhouette. I also love working with Vidya! She always goes the extra mile to ensure I get exactly what I want and need! Thank you so much, ladies!
I came here to find a gown for a red carpet event and I absolutely hate shopping for gowns. Not only did the women here know what size I wore, but they also knew what would look good on me. Ladies, if you are looking for a great place to buy a beautiful gown with wonderful service then come to the showroom at New York Dress! I'm a very satisfied and thankful customer.
I was visiting from California and looking for a prom dress and ended up in there store and I have never been to such an amazing store before. They catered to me the whole time and were so helpful. 10/10 recommend! The girl who helped me was named Manele and she was incredible!
My mother bought two dresses from here :) Megan was very very helpful with picking out dresses. She was so nice and made us feel very comfortable.
I just bought a Sherri Hill dress #******* in Dark Nude and it is amazing! Perfect color, perfect fit! Everything went so smooth with my order, i got it fast and the dress was in perfect condition. Staff is polite, patient and understanding. Nothing to complain about.
Hi Roxana, I am so happy you were satisfied with your order! We always love when our customers give positive feedback! If you have any questions about future orders, you can always give us a call at 212-594-3600 or email us at info@newyorkdress.com. Have a great day!
I have ordered twice from this company. Both times the gowns were perfectly described in their description. I read their refund policy which was standard and made sure that my gown was returnable, just in case something was not perfect. I did not return either time. I am a very satisfied customer and plan on ordering from them again. I need a gowns every year for Mardi Gras Balls.
Hi Carolyn! Glad to hear you had such a great experience. We are excited to help you out in any way for any future orders you may have. Have a great day!
I recently bought my prom dress with this website and I received the dress 4 days after I ordered it. The dress fit perfectly and was exactly like how it looked in the picture. I recommend using their sizing chart to make sure you get the right fit. The dresses are a little expensive but they have unique and original designs. I do however advise those ordering from outside the U. S to read the return policy BEFORE ordering because I didn't realize that I would have to pay for shipping if I wanted to return the dress and that I would only get store credit, until after I ordered the dress. So read all the policies before ordering. Overall, I am very happy with my experience with this website and would recommend to others who are looking for prom dresses!
I recently needed a dress for a Parisian themed cocktail party. Your selection is amazing and the dress that I ordered is flawless! I will be ordering more from you in the future!
Hi Michelle,
We are so happy to hear you were satisfied with your order! Thank you for your comment. If you have any questions about orders in the future, please give us a call or chat with us online.
I dont know why there have been negative reviews on here. I have ordered fom this ompany twice. The gowns are authentic designer dresses. The last dress i ordered, i had to order sight unseen because it was the dress my daughter wanted and no one in my area had it. Long story when my daughter went to have alterations she no longer liked how the dress looked on her and didnt have it altered. I called customer service and they allowed me to return the dress less a 15% restocking fee since it still was in its original condition. Very satisfied!
Hi Judy,
I am so happy to hear what a wonderful experience you had ordering from us! We do our best to ensure every customer is satisfied. If you have any questions about future orders, please give us a call or chat with us as we would be happy to assist you!
All the best,
NewYorkDress
This is my first ever review and it's only right I should share the experience of my first ever online shopping experience. It was just over a year ago and I ordered a beautiful Allure gown from New York Dress and happy to say everything went well. There was a little bit of confusion at the start but I think that was my fault. But everything worked out fine. The dress was perfect but needed some small alterations. Great selection and happy to recommend.
Thank you for providing your wonderful feedback!
We are very happy to hear that you received your beautiful dress from our site and the entire process worked out well for you. We truly appreciate your patronage and very glad that you think highly enough of us to recommend us to others.
Feel free to contact us anytime for assistance in choosing another beautiful style!
I was a bit skeptical with having to order my dress online as a final sale but if you get sized at a wedding shop and have them help you decide your size you will be fine. I had very minor alterations that needed to get done. My dress fit perfect, was flowing in the wind and looked great on a sandy beach. Dere Kiang ******* matched my choice of style and I could not find anything like this anywhere else, even after months of research. The dress was more beautiful in person. THANK YOU!
Thank you for leaving your wonderful feedback!
It is absolutely great to hear that you were able to find your beautiful wedding dress with us and that the sizing, style and choice worked out so perfectly for you on such a special day.
We look forward to assisting again for your next special occasion!
I got my dress delivered in 3 days! Way faster than I expected Dress was exactly how the picture was online. Great dress material. Could't have been more satisfied!
I have ordered many times from NY Dress. They are my first choice for gowns. I rarely look anywhere else. The service is tops. The tracking, documentation and response time for communication is immediate. I do not worry about getting my dress on time, or haggling over issues. They continue to provide top notch service.
After reading all the reviews good/bad, I did my own research. I went on the designers website and found New York dress to be an authorized seller of this designer. So... the gowns are authentic, NOT FAKES! I followed the size chart and ordered accordingly. I am a size 10, but as recommended, I ordered a size 14. My gown arrived in less than 1 week, and I have to say it is gorgeous! The quality is exquisite and the fit is perfect with exception of the length. I will need to get the hem shortened (which I assumed). Bottom line, this is a reputable company and I will definitely order from them again.
Tip for consumers:
I personally think some of the negative reviews are done by other companies trying to sabotage NYD. Others are by those who didn't follow the size chart and recommended size.
Thank you for your kind observation! We at NewYorkDress have worked hard to provide our clients with the most streamlined shopping experience in the industry. We know how hard it can be to shop for an evening dress online, so we work closely with our designers to ensure we accurately represent the merchandise we sell. We are thrilled to hear you are pleased with our efforts and we look forward to assisting you again in the future!
I don't really do reviews but I'm going to for this one. After reading a lot of comments about New York Dress I was kinda hesitant to order a dress from them but I did. The customer service is EXCELLENT! My dress came a week after being ordered. It is BEAUTIFUL! Fits perfectly. I could not be happier! Thank you New York Dress! I cannot wait until prom!
Thank you for your feedback!
It is absolutely great to hear that everything about your experience with us has turned out so amazing from the shipping time to the beautiful dress you received. We know that you are going to look gorgeous at prom and don't forget to send pics as we love to showcase our beautiful customers as well you can receive a $25 gift card towards your next purchase with us.
Please feel free to contact us anytime!
I was looking forward the perfect dress to wear at my second wedding. There were so many choices at New York Dress, so much easier than driving from shop to shop. The dress was perfect but i had nothing to lose because it was returnable. I got many many compliments. I couldn't be happier with my dress selection and my decision to buy from you. Thanks! I'll be back!
Hi Lisa, Thank you so much for your comment! We love that we could help you find the perfect dress!
All the best,
NewYorkDress
All kinds of designer's dresses - Prom Dresses, Evening Dresses, Homecoming, Wedding and Cocktail. Looking for dress - find the best dress store.
Hi there! Thank you for your kind review! We are so happy you were able to find what you needed. We hope to see you back in our showroom again soon!
Best Regards,
The NewYorkDress Team