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New York & Company has a rating of 1.23 stars from 57 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about New York & Company most frequently mention customer service, business days, and credit card problems. New York & Company ranks 2260th among Women's Clothing sites.
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50 percent of my wardrobe are New York & Company purchases. I have been a customer for 6 years or more, they may sometimes seem over priced on certain items but they also have some type of promotion going. And the clothing is all of good quality.
Filed with BBB. Keep dragging feet on refund. They keep extending time for when they will give it to me. Excuse after excuse. Will not get supervisor. Done playing their games. Be warned. *additional info: They finally said they'll issue my refund (after getting BBB involved, coincidentally) but now they are taking the shipping amount out of my refund! They sent me the wrong item and I'm being penalized! What a joke of a company
I first came to this site because I'm not a teenager anymore and needed something more sophisticated. The material is good but if your going out to get pants go to the store and try them on first. I bought 4 pairs of size 10 and two feel like I need a belt, the other two fit fine. Also they have sales like buy one get one free for pants so sit for that or until it's on clearance. Just sign up for emails to get the best deals. I didn't give them five stars because two pairs are stretched out in the back that I didn't realize until later.
Now, I am going to be honest, New York and Company is one of those places that I do not shop often and is definitely not my fave store. Their clothes are cute but if you are splurging a little, there are better things to splurge on. I put a nice rating because the service was great and the clothes are cute (I got a purple sweatsuit by the way). The only issue I had was that their clothes are not the best option for short people. I am pretty short so I expected the pants to be a little long but the jacket was way too long. I felt that they should have had some kind of options for people with shorter torsos. All in all, it is a hit or miss situation just be careful.
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