• NewTravelTrip

NewTravelTrip

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Overview

NewTravelTrip has a rating of 4.07 stars from 30 reviews, indicating that most customers are generally satisfied with their purchases. NewTravelTrip ranks 31st among Travel Search Engine sites.

  • Service
    20
  • Value
    20
  • Shipping
    19
  • Returns
    20
  • Quality
    19
How would you rate NewTravelTrip?
Top Positive Review

“Awesomeness”

FF L.
8/16/21

I really like their post booking services. Canceling a flight and getting refund was easy. I highly recommend this website to everyone.

Top Critical Review

“Would have given it a 0 star”

Mark H.
8/16/21

Bought a ticket through these jokers 3 weeks in advance. They took payment and I received an email saying that my e ticket would be issued shortly. Long story short, never received a ticket despite multiple phone calls and assurances that it was on the way. Then the day before the flight they call to inform me that there are now available flights. When I asked how this was possible considering I had been given assurances that it was booked, they hung up. Would not not give these yahoo's a $#&@ing penny.

Reviews (30)

Rating

Timeframe

Other

Thumbnail of user ffl
3 reviews
3 helpful votes
August 16th, 2021

I really like their post booking services. Canceling a flight and getting refund was easy. I highly recommend this website to everyone.

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Thumbnail of user markh2910
1 review
0 helpful votes
August 16th, 2021
Verified purchase

Bought a ticket through these jokers 3 weeks in advance. They took payment and I received an email saying that my e ticket would be issued shortly. Long story short, never received a ticket despite multiple phone calls and assurances that it was on the way. Then the day before the flight they call to inform me that there are now available flights. When I asked how this was possible considering I had been given assurances that it was booked, they hung up. Would not not give these yahoo's a $#&@ing penny.

Tip for consumers:
Don't even think about using these guys.

Products used:
Book through Expedia save yourself the headache.

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Value
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Thumbnail of user alianab1
3 reviews
1 helpful vote
May 24th, 2021

It was easy for me to change my flight departure date. Their agent was attentive and very cooperative.

Products used:
Flight tickets

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Value
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Thumbnail of user alittaw
2 reviews
0 helpful votes
June 14th, 2021

I had a Los Angeles to Las Vegas flight booked through them. My flight was cancelled by the airline and when I called New travel trip for the refund their agent was polite and helpful. I got my money back within one billing cycle.

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Thumbnail of user biswaj
3 reviews
3 helpful votes
August 16th, 2021

I had a flight from Colorado Springs booked through this business. My flight was delayed by more than four hours, and the agency updated me of the revised schedule.

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Thumbnail of user davidj2096
3 reviews
3 helpful votes
August 13th, 2021

I recently bought return flights to Las Vegas from Raleigh for two passengers by calling their phone support. Their agent Otis was very courteous. I liked talking to him.

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Thumbnail of user antonioj85
2 reviews
2 helpful votes
August 17th, 2021

Adam from customer service desk told me about a few tricks to book cheaper flight tickets. Thank You Adam.

Thumbnail of user karlim11
1 review
0 helpful votes
April 24th, 2021

I am happy and satisfied with the costumer service of here and they really help me to take a better flight.

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Thumbnail of user royj111
1 review
0 helpful votes
February 28th, 2021

Changing my travel plans used to be a big hassle till I came across NewTravelTrip. They manage my cancellations and re-bookings with ease. I didn't have to worry about my preferred flights.

Thumbnail of user sp269
1 review
0 helpful votes
April 21st, 2021

I'm beginning to dread that this site is a scam. I've purchased a ticket late March it is now middle of april; i havn't recieved my e-ticket; even though my CC info went through. Tried emailing multiple times but comes back with a undelived message saying the email isn't vail. I've also called; but hanv't gotten a responce. BEWARE

Thumbnail of user jonnnys
3 reviews
3 helpful votes
August 13th, 2021

I have booked multiple flights with this business. I really admire their post-sales services. Two of my flights got canceled the last year and they helped me with refunds both times..

Thumbnail of user jessicak814
1 review
3 helpful votes
March 3rd, 2021

I booked a ticket they took my money I was sent a booked confirmation but was NEVER sent a ticket. I called American airlines they said the ticked had never been confirmed I spent hours trying to get my ticket I was told over and over I will request your ticket and it NEVER happened I sent several emails and NO response. I booked my flight on 2/8/21 to fly 3/10/2021 and because they did not book my flight I have to wait to go since the flights have gone up to $600 IF you cant do the service you advertise or respond to your customers you should not be aloud to treat people this way.

Tip for consumers:
Dont use this site Never booked

newtraveltrip *******012
Congratulations!
Your flight has been booked.
Booking Date: Feb 08, 2021, 06:50 PST
Dear Jessica Lea Kennedy,
Thanks you for using NewTravelTrip for booking your Air Ticket.
Please take a moment to review the summary of your booking. Kindly note, this is a confirmation of your booking and not your E-Ticket.
Thanks,
NewTravelTrip.com
PNR No: FDNDGB | Booking Ref. No : FSON676532

Thumbnail of user jhonc37
2 reviews
2 helpful votes
August 16th, 2021

It was easy working with their call center agent Adam. He helped me rebook a flight. My last flight had canceled.

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Thumbnail of user nairubes
3 reviews
3 helpful votes
August 13th, 2021

I flew to Kahului from Seattle a month ago. The agent I had spoken to for flight booking was very helpful. He found me a nice airfare deal and also guided me with seat selection...

Thumbnail of user altar5
1 review
0 helpful votes
July 27th, 2021

Im still waiting on my etickets or a refund i have called serveral times and not getting any where who can help me?

Thumbnail of user stevew1387
1 review
0 helpful votes
February 28th, 2021

"NewTravelTrip" is among the top travel agencies. I have used it to my full satisfaction in the recent past before the covid. I cannot think of any other travel portal for my travel plans. Kudos to "NewTravelTrip".

Thumbnail of user aaronf246
3 reviews
3 helpful votes
August 14th, 2021

Booked a Business Class flight ticket to fly to D. C. from Louisville. NewTravelTrip agent Alex gave me multiple flight choices and told me about all the airline amenities.

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Thumbnail of user alianab3
3 reviews
0 helpful votes
August 10th, 2021

I have been purchased multiple flights with them and many other booking platforms. Their booking and post booking services are decent. You can easily reach their phone support staff and they are nice and helpful.

Tip for consumers:
Best services ever.

Products used:
Cheapest flight tickets

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Value
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Thumbnail of user williomsd
2 reviews
0 helpful votes
August 11th, 2021

Can recommend this website to anyone as I have a couple of satisfactory booking experiences with them. Their agents are accommodating and polite and booking confirmation and e-tickets are sent immediately.

Tip for consumers:
Well done

Products used:
A flight tickets

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Thumbnail of user tonyp626
3 reviews
3 helpful votes
August 16th, 2021

Their response was timely and professional. My flight to Canada got canceled and I requested a refund. Their email support staff kept me updated of the refund status.

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Thumbnail of user ashleyp715
3 reviews
0 helpful votes
August 13th, 2021

Excellent service! They moved my flight when I told them that I was unable to travel due to covid..

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Thumbnail of user peterp1046
3 reviews
3 helpful votes
August 13th, 2021

I have been a NewTavelTrip customer for about a year now and have always been very pleased with every booking I have made through them. They are pretty new in the flight booking business, but they are already at par with some really popular online booking platforms.

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Thumbnail of user andrewt833
3 reviews
0 helpful votes
August 10th, 2021

My wife and I purchased two one-way flight tickets to fly Las Vegas. They were offering the cheapest flights on the internet. Their agent Amanda was very polite and helpful on the call.

Tip for consumers:
You get a cheapest flight ever from another places.

Products used:
One way Flight Ticket.

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Thumbnail of user lorib1301
1 review
0 helpful votes
November 19th, 2022

I've written several reviews about newtraveltrip. They are a scam company. My bank tried to get my 555.00 a year and a half ago and my bank said it was a scam company. All these positive reviews are bull s$#t! They are all lies. This company is out of country so there is nothing you can do cause they are foreigners. DO NOT USE, SCAM COMPANY! Fson *******.

Thumbnail of user arieannam1
1 review
0 helpful votes
September 28th, 2021
Verified purchase

DONT USE THESE PEOPLE. They took my money, real convincing and then they canceled my flight 3 days after purchase... they sent me a booking email and i never received an update... STOP BEING TRASH HUMAN BEINGS

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