• New Shop

New Shop

Overview

New Shop has a rating of 1.75 stars from 16 reviews, indicating that most customers are generally dissatisfied with their purchases. New Shop ranks 61st among Mobile Accessories sites.

  • Service
    2
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Guest tracking does not work and I cannot get a tracking number from customer service.
How would you rate New Shop?
Top Positive Review

“Love the accessories, work great! 5 stars.”

John A.
3/9/16

I don't know about the other reviews, but I bought a Genuine leather wallet case, from newshop.com and a MFI apple lighting cable they work superb, I also purchased the home travel station as a gift for my mom and a tempered glass protector for my brother, they are happy with them! And say they work great, when I told them the price they were at awe! The products did arrive in time, about a week or so. I'm happy, will recommend to friends.

Top Critical Review

“Stay out of this company, cheaters!”

Juhani L.
1/7/22

Don't order anything from this company, they only steal your money! That's what happened to me, I made my order, never got ever confirmation email. They don't reply emails, the customer service number is fake. Two words, Stay out!

Reviews (16)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (3)
Thumbnail of user johna479
2 reviews
1 helpful vote
March 9th, 2016

I don't know about the other reviews, but I bought a Genuine leather wallet case, from newshop.com and a MFI apple lighting cable they work superb, I also purchased the home travel station as a gift for my mom and a tempered glass protector for my brother, they are happy with them! And say they work great, when I told them the price they were at awe! The products did arrive in time, about a week or so. I'm happy, will recommend to friends.

Thumbnail of user georgec137
1 review
0 helpful votes
September 3rd, 2016

I bought a case about 5 months ago for my Samsung Note 5 and the snap that holds the phone broke off.
Since newshop.com does not have a phone number, I sent them an email and got a response the same day. They asked for a photo of the damaged part and afterwards they sent me a brand new case the next day.
I think that is pretty good customer service

Thumbnail of user alexs325
1 review
0 helpful votes
March 3rd, 2016

I got a protector case it looks like the otterbox brand I love it... i got a Samsung note 5 and this case protect the phone all over

The case that i got... the item # is: SLCPC09
Just in case if someone wants it

Thumbnail of user waltert22
Walter T. – New Shop Rep

Hi Alex,

Thank you for your kind words and we are glad you enjoyed your new case! We also thank you for sharing and thrilled to hear that your expectations were met.

Your kind feedback helps us keep improving and providing good quality products at great prices.

Best,

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

As the top online retailer of cell phone accessories, we offer a large range of chargers, phone cases, screen protectors, pouches and more. Shop now!

Company Representative

Thumbnail of user waltert22
Walter T.

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