• NewRockies Inc

NewRockies Inc

Overview

NewRockies Inc has a rating of 3.79 stars from 33 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NewRockies Inc most frequently mention pro module. NewRockies Inc ranks 66th among Auto Parts sites.

  • Service
    9
  • Value
    9
  • Shipping
    9
  • Returns
    7
  • Quality
    9

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
5
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What reviewers want you to know

Positive highlights

  • The car is old and i love it, but the security was keeping it from starting.

Critical highlights

  • The installation instructions did not match the wiring on this car, particularly for the TDM connection.
How would you rate NewRockies Inc?
Top Positive Review

“Pro Module”

Tom U.
4/7/23

Ordered NewRockies Pro Module fall of 2022 for '02 GMC Envoy. It worked well for nearly 6 months then I started having pass key security issues again. Email NR and they told me what to check. Yup I had not secured one of the wires properly. Bingo I thought! But 2 months later the issue came back - light was on, wires were all secure. Oh no! Tell you what NewRockies is legit! Jack helped me the whole with helpful hints and then with a whole new replace Module. If you're having a pass key issue don't sweat it, buy a NewRockies Pro. They will guide you through installation and back their product. Life is good!

Top Critical Review

“Installation hell”

Lynn P.
9/11/23

For the last 10 days I have been trying to get clear instructions on how to hook this thing up. The instructions on the website for my truck are unclear. Jack, the answer guy is a complete JOKE. I keep getting partial answers, unclear answers, short, rude answers. Jack, you have to know WHAT I am asking so why can you not answer me clearly. I wish I had never bought this thing and if Jack cant get it done today I am sending it back. My nerves are shot...I sent it back. Return was the easiest thing about the whole experience.

Reviews (33)

Rating

Timeframe

Other

Reviews that mention popular keywords

installation instructions (4) car (10)
Thumbnail of user martinb348
2 reviews
0 helpful votes
May 18th, 2023

After connection it did not have the light on the module, therefore checked the power on B2 with the ground A1 read 0 volts. Ran a new ground restored power to module and van started. Make sure to check incoming power to module pink wire B2 and black wire A1 ground. Therefore in my case I had a bad ground coming into the GM security module connector C1 pin A1 black wire, wich caused the module to act like there is a security problem shutting off the fuel injectors.

Thumbnail of user frankl782
1 review
4 helpful votes
December 29th, 2020
• Updated review

Happy that NewRockies Inc gave me a complete refund, even though I had passed their 30 day refund period.

Service
Value
Shipping
Returns
Quality
1999 Chevy K2500 - Tough Installation
October 1st, 2020
• Previous review

Don't believe anything you read about "ease of installation." The installation instructions are a JOKE! On my truck you either need to completely remove the dash or cut an access hole to access the GM passkey module. I chose to cut a hole in the inner plastic dash support, which isn't visible after the trim goes back on. So far, so good, it seems to have worked - but I spent about 8 hours on the installation. That might have been ok, except that they made it sound so easy on their website. They should have a huge disclaimer reading "some installations may be challenging or seemingly impossible."

Thumbnail of user enriquel33
1 review
1 helpful vote
October 24th, 2020

Bought a module for a 97 Acheiva. NewRockies send me a diagram on how to wire it up. I installed it but didn't work. Was able to send it Back and get a full refund. Good customer support. Thanks again.

Thumbnail of user justinh107
Justin H. – NewRockies Inc Rep

Thank you Enrique for taking the time to leave us positive feedback. We really appreciate it. It's unfortunate we could get it to work on your Achieva, but it was worth a shot.

Thumbnail of user patrickd168
1 review
10 helpful votes
October 7th, 2018

I installed the bypass module on my 2004 Chevy Impala yesterday; it started up on the first try (the instructions say it may need the relearn procedure, but mine didn't), which means it probably worked. It was able to start previously, but I would tend to get passlock failure during dramatic temperature changes like in the spring or fall prior to the module. Time will tell if this is a permanent fix, but I'm very happy with it so far

My one complaint is that you have to access the BCM wires to install, which was not easy for me. This would earn five stars if only, instead of having to splice in wires, we could have a kind of 'intermediate' plug, in between the BCM and wires to manage the signal. That would dramatically reduce the time required to install. Not sure if that would even be possible though.

But aside from that, it seems to work great and I have no real complaints. It took me about 3 hours to install due to location, but it was worth it. I will update if the problem comes back.

Support was exceptional. I received a tracking number and a link to their installation instructions via email, and even an email notification on its arrival.

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From the business

GM Security Systems are killing cars all over the US. Only solution is to disable them permanently. This is what NEWROCKIES Inc. is all about.

Company Representative

Thumbnail of user justinh107
Justin H.
Typically does not respond to reviews

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