New Look

I've bought many many things in New Look stores over the years, coats, dresses, jumpers, shoes etc and I've been pretty happy with the quality. They are a high street store, so shouldn't expect high end stuff at those prices.

However, New Look denim jeans, especially skinny jeans, are not worth the money (which is why it's getting 4 stars.) After a couple of washes, skinny jeans widen, lose their elasticity and that's really not a good look. This happens despite the fact that I never put stretchy jeans in the dryer. You're better off investing in a more expensive pair as you'll be out more money in the long run replacing the cheap ones from this store.

I find their sizing to be spot on with most things I buy. I am a UK 12 (US 8) and most of their clothes fit perfectly.

Final verdict. Great for all your other clothing pieces, avoid the skinny jeans. =)

Easy to use website and I've never had an problems with delivery however their tracking link almost never works and by the time the customer service get back to you days later, the order has more often than not turned up.
Easy to return items to store or via post and refunds are processed quickly.
Overall great website.

Just ordered my tote bag.The fabric handles rest comfortably on your shoulder even if wearing a coat, & outside pocket is handy. I use them for produce, as well as cold groceries, or hot takeout. They're easy to clean because outside fabric isn't absorbent. I use for yogurt, drinks, etc and keeping vitamins & prescription meds cool when traveling. Wish they were color coordinated...

Good selection of products... although I prefer shopping at their actual Oxford store in London which offer waaayyy more in terms of selection. I've ordered from New Look several times and they've all been no probz. However, one time I ordered a pair of shoes and they weren't shipped in a box so they incurred a few dings and marks in the material. But my other orders from them have always been two thumbs up. So overall, a good reliable company with timely shipping and arrival.