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Claim Your BusinessNew Look has a rating of 1.97 stars from 46 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about New Look most frequently mention customer service problems. New Look ranks 1659th among Women's Clothing sites.
This product is a beautiful dress, in fact perfect in every way. Until you wash it... it states that it is machine washable, personally I would wash it by hand. See pictures of first wash
Ordered online and sent item back. No refund provided despite e-mailing with details. They should be closed down! Disgusting Save the trouble to contact me. All you offer is £5 if I purchase more from your store. I won't be returning as this isn't the first time I've had trouble. I find it insulting that after endless trouble, all you offer is £5 off your products. No thanks, you can stick the £5
After waiting almost 6 weeks for my order the size isn't true to size I'm a 20-22 and ordered a 5x and its tight. I'm very disappointed
They make it practically impossible to return anything when you're in the U.S. They make you weigh each individual item and find a code for what type of product it is, describe it, plus more bull$hit! I can't deny they have cute clothes especially their skirt selection. But to ship to the U.S. it's almost $14, I can't afford that! I sparingly shop here only because of the high cost of shipping and knowing if I buy something I can't return it. Also their sizing is kinda weird and depends on each item. The customer service is also pretty bad and takes a long time to respond. I don't even mind the time that much, they just have never actually answered one of my questions (ever!).
This was the first time I bought tank tops online. I didn't realize that they were the shorter tank tops vs. the longer ones that come down below the pockets of your jeans. These tank tops land at the top of your jeans, just below your belly button. They are great for wearing under a button up sweater or under a see-through shirt and they are good quality, however I prefer the longer type of tank top myself. It's a good thing I have a teenage daughter, because she was happy with them! Also, they run a bit smaller as other reviews have mentioned, so if you think your need a medium, get a large!
High heels i bought the other day are gorgeous but... I wish I d orderd a whole size or a size and a half larger! Save your self the disappointment and ORDER A SIZE UP!
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