This website seems to be closed. Find similar businesses
  • NewDress

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

NewDress has a rating of 1.33 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. NewDress ranks 135th among Dresses Other sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    4
  • Quality
    4

What reviewers want you to know

Positive highlights

  • I wrote this review because I am obsessed with reading reviews before I buy stuff and I know other people appreciate it.

Critical highlights

No critical highlights yet

How would you rate NewDress?
Top Positive Review

“PLEASANTLY SURPRISED”

melanie C.
5/4/16

I had ordered an evening gown,, before reading the reviews, which for the most part were awful. As a result, I was expecting the worst... so I really was pleasantly surprised. My dress Arrived, ( extremely wrinkled of course!), however after steaming it, it did look exactly like The picture. It was beautiful, and the quality of the fabric ( which was my biggest concern) was actually quite good. The sizing was even accurate in accordance to the measurements indicated on the size chart. I think a lot of these people who complain about Some of the garments ordered on line, are often not happy with the way the clothing looks on themselves, as they see the merchandise on glamorous beautiful tall-thin models, and it may quite often be a case of the individual not being happy with their own body and not necessarily the garment ordered. I had to pay an additional charge by DHL courier- being shipped into Toronto, Canada (which ended up being about an additional 1/3rd of the total price of the gown) so I wasn't Too happy about that, but to be honest, the dress really is lovely.

Top Critical Review

“Dreadful site”

Julia V.
2/14/20

Colour of dress nothing like the picture. Material of the cheapest type. Not much more to say other than a complete waste of money & will go straight in bin

Reviews (27)

Rating

Timeframe

Other

Reviews that mention popular keywords

reading reviews (3)
Thumbnail of user juliav55
1 review
0 helpful votes
February 14th, 2020

Colour of dress nothing like the picture. Material of the cheapest type. Not much more to say other than a complete waste of money & will go straight in bin

Thumbnail of user yvettel85
1 review
0 helpful votes
May 9th, 2021

I ordered heels, never got them, no response to my emails and no refund! The website is mysteriously DOWN, and the tracking number I was given was FAKE. Do not order from this site! Total rip off! Never again!

Thumbnail of user maryjanec5
1 review
1 helpful vote
February 16th, 2020

Dress was cheap with an ironed on motif of a flower. Made several attempts to get shipping tag with address. Even tryed through messenger. Where I got a reply to go to the web page as I had tried that it went to Sally Ann...

Thumbnail of user sammyv12
1 review
2 helpful votes
November 27th, 2019

This site is FRAUD, i order 3 outfits and none of them look as the describe on their site. Very CHEAP MATERIALl, i wouldn't even take their product even if someone give it to me for free. I WASTED over $100 on these dresses. I was FOOL by the pictures they put up on their website. PAY PAL and other businesses SHOULD BOYCOTT them. They should not be in business. TOTAL WAISTE, i learned my lesson by not reading reviews before i placed order. ALWAYS READ REVIEWS before you place an order on "online shoping".

Thumbnail of user christinem529
1 review
2 helpful votes
November 13th, 2019

I have been waiting since 26/7/19 for completion of my order. I item received. Many emails exchanged
Christine Mitchell

Thumbnail of user annar3463
1 review
1 helpful vote
December 13th, 2019

I ordered 4 shirts. Four months and a lot of emails later I have 4 shirts. Unfortunately, the pieces ordered are not the same as those that finally arrived. Two don't fit, one is the wrong colour and not the material advertised, and the fourth piece is rubbish. As I said, never again

Tip for consumers:
Don’t

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user andyb294
1 review
1 helpful vote
December 5th, 2019

They sent me the most fake leather jacket that was too small, after asking for the returns address a number of times all they could do is try bribe me 10, 20, 25, 30 dollars to keep the damn thing. It's the worst company I have ever dealt with in my life. STAY WELL AWAY FROM THESE THIEFS!

Tip for consumers:
STAY AWAY FROM THESE THIEFING BASTARDS....

Products used:
They'd call it a leather coat,I'd beg to differ.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nishak12
1 review
2 helpful votes
November 15th, 2019

Never ever order anything from "yesnewdress" don't be fool by their product pictures. It's a scam! I wish I read the reviews before I placed order. I ordered 3 dresses and spent $100 and none of them look like the pictures or the description they provided. I am so mad at my self for not reading reviews before. PLEASE DO NOT ORDER FROM THIS SITE if you want save your money and time.

Thumbnail of user suzies55
1 review
1 helpful vote
December 10th, 2019

I was going to spend a lot of money thank u all for reviews I will now save my money. I am so over being ripped off by internet and no way of returning it so again thank u all fot your honesty

Thumbnail of user peggym215
1 review
0 helpful votes
October 4th, 2019

I ordered 4 dresses from this "company". It took 2 months for ONE to arrive. The quality was EXTREMELY poor and certainly not as described. Since the others had not yet been shipped, according to their policy, I could do; I did. Several emails back and forth asking me to reconsider. I sent at least 6 emails saying CANCEL. Finally got one saying order was cancelled. Next day received email saying another dress had been shipped. No refund, no customer service and no integrity within this company. I am out $109. BUY AT YOUR OWN RISK!

Tip for consumers:
Do not buy from this company.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kimb657
1 review
1 helpful vote
October 1st, 2019

Purchased four items in July. Received two, but quality was so poor I asked to cancel last two items. I have been "put on hold" since then. Apologies and promises every email, but still no fefund or items. Don't risk it, Go with another company, but read the reviews first... I wish Iwould have.

Thumbnail of user teresam116
2 reviews
1 helpful vote
October 24th, 2019

Do NOT BUY ANYTHING from this company. The products are waaaay small, extremely cheap, and do not look anything like the pictures. The company does not honor their contract to cancel orders, even when cancelled before the dress is shipped, and do not give refunds when promised. A total, total scam and rip-off!

Thumbnail of user lesliew143
1 review
1 helpful vote
August 29th, 2019

I placed my order in the spring and because they supposedly have no information (they say I left it blank, but we all know it won't let you check out without shipping information) so they sat on the purchase. AT NO TIME DID THEY CONTACT ME TO GET SAID INFORMATION. I wish I read the reviews before purchasing... be wary! Once you pay, they don't care.

Thumbnail of user banjob
1 review
8 helpful votes
December 5th, 2017

newarrivaldress.com is a scam site. I do not accept the previous review based on my experience with them. I ordered two dresses and they were too small for me. I contacted them and they asked me to send a picture of me wearing the clothes to show its small, I did and since then I have been ignored, each time they reply they keep asking what can we do for you? What can we do for you all the time. I have waited for months before I decided I should let people know who this new arrival dress are.

Dont near them, they are SCAMMER

Thumbnail of user robyns166
1 review
2 helpful votes
September 5th, 2019

NO DRESS, NO REFUND, NO COMMUNICATION.
I have asked numerous time s for a refund & still nothing.
BUYER BEWARE. This has been going on for 2 months now...

DO NOT ORDER FROM THIS SITE. SCAMMERS / THIEVES

Thumbnail of user ninan21
1 review
7 helpful votes
October 10th, 2017

So as the homecoming time approaches my daughter orders what she thought was the perfect dress.
I'm not big on ordering from these companies over sea's but anything for her 1st homecoming. Need I remind these children look forward to these events!
However I ordered the dress after checking the return policy, which states your entitled a refund if your not satisfied.
WRONG the dress was terrible had thread hanging from the straps to much lace and fit like a brides maid gown. The dress was the total opposite of the picture. And after days of emails Newdress.com refuses to honor there return policy because the dress is the right one that we ordered and the right color and size... Terrible company the dress has never even been worn but is terribly made very ugly product! Would never recommend this company to anyone ever.

Thumbnail of user bettes3
1 review
2 helpful votes
April 13th, 2016

I could not talk to anyone to return a dress that did not fit for a credit. The phone number is international. They only offered coupons to use to purchase something else. Will never order from them again.

Thumbnail of user youngmih
1 review
8 helpful votes
October 22nd, 2015

I ordered over $60 worth of clothes and most were of very poor quality, very thin, see through. But it gets worse... my clothes came wet and damp, smelling of wet towel and one shirt even had mold and fungus on it from the dampness. To my amazment, newdress would not take responsibiliy and of course no refund! I had to file a dispute. Please save yourself the headache and stay away from newdress!

Thumbnail of user mercedesr2
1 review
36 helpful votes
March 25th, 2016

Stay as far away from these people. That they do this to brides is outrageous. I paid and was led to believe that I bought the first dress whose picture I posted, but what I got was some cheap knockoff that they probably made in a sweatshop in China for 50 cents. They won't get back to me about a refund. If I had known that they were based out of Hong Kong, I would've stayed away. The only reason I bought from them is because the dress on the first picture was my dream and it was sold out everywhere except for these people (supposedly). Keep your money and stay away form these scammers!

Tip for consumers:
This site is the worst of the worst. Their scams should be illegal and they should be stopped!

Service
Value
Shipping
Returns
Quality
Thumbnail of user danielley2
54 reviews
292 helpful votes
October 12th, 2014

Do not buy unless you want nothing bought 80.00 worth of stuff my package was stolen and they will not refund me had to open a dispute. UPDATE THEY OWN DRESSLINK, CNDIRECT, AND DRESSFOR AND A WHOLE BUNCH OF OTHER WEBSITES. I investigated this website and found the sku numbers and address locations have more than one company how funny since there running a bunch of scams and called us"stupid americans "on there Facebook pages.

Thumbnail of user jamiel66
1 review
2 helpful votes
April 24th, 2016

I bought my brides maid dress from newdress.com. The dress was awful. The lace looked like it was unraveling, and the dress was way too small. I send them pictures of what they posted for my size and measured myself and sent pictures. The dress they send was not my size and they wouldn't give me an address to return the dress for a return of money. Do not shop here!

Thumbnail of user lillyb8
1 review
5 helpful votes
July 17th, 2016

My dress arrived and looked nothing like the picture. I will never buy from Asia again esp a wedding dress. When I buy online in Australia I can always return the item. They offered me a a 10% refund which is nothing so I have to wear the cost. There chat line is great and they do respond quickly buy be warned they will never refund you if dress looks awful. I have now bought a wedding dress from a shop in Australia and it is a stunning dress. There is no way I would be seen in the dress they sent me from NEWSDRESS! I wish I could upload photos here and show you the original picture and actual dress and you would all agree its not the same. DONT RISK buying a dress you can't try on first

Thumbnail of user yuliyav1
1 review
8 helpful votes
October 3rd, 2015

Dear Girls,

The site is so poor, do not order from there! I so disappointment :(( ((((

Thumbnail of user alejandram4
2 reviews
13 helpful votes
December 18th, 2015

Really bad service and I even got stolen I been waiting for my package for 3 months and I asked for a refund 2 weeks ago but I got no response! Even I ask 4 more people who posted on the Page of NewDress on Fb and they also got no refund and no clothes!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Get The Latest Women's Fashion Clothing Online at NewDress, With over 10000 of styles about Dresses, Blouses, Swimwear, Pants/Shorts, Coat, T-shirt, Shirt, Jackets, Hoodies etc.

How do I know I can trust these reviews about NewDress?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about NewDress?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business