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NewChic has a rating of 2.12 stars from 4,544 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about NewChic most frequently mention credit card, live chat, and tracking number problems. NewChic ranks 110th among Department Store sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
68,476 reviews
Forms for shipping and payment were annoying to use. I couldn't type the name of my town, and capturing it with drop down menu was almost impossible.
Order masks on April 18th and never received them. Tracking says they are still at the carrier in China. Requested my money back and still have nothing.
Paying $13 for "expedited shipping" on an in stock item that takes 3 to 4 weeks to get to the destination is unacceptable. Especially for a gift. I see from research after my purchase that I am not the only customer to experience this. The completely inoperable "24/7 live chat" is a joke to make this look like a responsive company. This was my first and will be my last purchase from NewChic. Buyers Beware!
Desired the item I purchased for a gift.
Fit the bill for my need
Took a month to get to me even though i paid for priority shopping and the shirt quality sucks
* NewChic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi E C. Thank you for your comment and apologize for the inconvenience caused by not meeting your expectations. We have clear pictures and detailed descriptions of product textures and designs on the product page. Due to the display, lighting settings, and unavoidable and uncontrollable conditions, the product may differ slightly from the picture.
Usually the package will be delivered on time. But in some rare cases, the delivery may be subject to slight delays due to complicated freight release or customs clearance procedures. These are beyond our control, we hope for your kind understanding.
If you receive a product that does not match the image or description on the product page or if the product has any quality issues, please send us some photos of the project along with the SKU and shipping labels via email: vipservice@newchic.com
Veste très jolie mais les finitions reste vraiment à désirer. Il y avait aussi un défaut de fabrication... un trou pour mal placé pour un bouton qui a été posé ailleurs! J'ai tout reparé et fini moi même, mais en magasiin je n'aurai pas acheté cet article.
Vetements très attractifs et prix raisonables
Evidement. La photo été tres jolie!
* NewChic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear customer,
Thank you for your comment and apologize for the inconvenience caused by not meeting your expectations. We have clear pictures and detailed descriptions of product textures and designs on the product page. Due to the display, lighting settings, and unavoidable and uncontrollable conditions, the product may differ slightly from the picture. We hope that you understand.
If you receive a product that does not match the image or description on the product page or if the product has any quality issues, please send us some photos of the project along with the SKU and shipping labels via email: vipservice@newchic.com
Best regards,
Newchic Team
I ordered the sneakers using the size guide on Newchic's site, and ordered a size 39 (European). The price was very good including international shipping. The site was easy to use. They took almost 2 months to arrive. I was very pleased with their appearance. They are a shade darker than they appear in the photos buy still look awesome. Unfortunatly, they were too small for me so it appears the sizing chart is not dependable enough.
They responded promptly and were very helpful
Like your products
Liked the look of the sneakers, just what i was looking for
* NewChic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Daniella G., we are sorry for the inconvenience caused to you.
About the size, to choose a correct size, we kindly suggest that you can measure your own size and then take our size chart as the standard reference instead of choosing your usual size since some tag size may be different from our size chart’s size number. Right under the size choosing place you can find a "size guide". Click inside the size guide, it is the detailed size chart of the product and detailed guidance of measurement.
Please note that this sizes listed is based on international sizing system. Please see the Size chart Guide to find the correct size.
Newchic provides 30 days refund and return policy to Customers with terms and conditions. Please refer to the link below for a description of our return policy: https://www.newchic.com/return-and-refund-hc162.html
If you have any questions, please feel free to contact us by email: vipservice@newchic.com
Except for a couple of issues, I've always been pretty much satisfied with products I've ordered from New Chic.
Fair price for items purchased.
Good quality for the price, except for a couple of exceptions. I've had one pair of sandals for about 4 years (wearing lots in spring summer and fall) which will last me another few years... I expect.
I've ordered more like them and have been greatly satisfied.
* NewChic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I didn't like the shipping fee. It's so expensive.
Sim eu não gostei da taxa de envio, achei muito caro. Tive que pagar aos correios para liberarem a encomenda, não estava esperando e foi mais uma despesa alta. Anteriormente não havia cobrança de taxa de envio, sempre fiz compras de valores altos, agora além disso, há cobrança no correio aqui no Brazil, no final das contas não está mais compensando comprar na NewChic.
Eu gosto pelos temas de gatos pois sou apaixonada por gatos; sou plus size e as peças têm meu tamanho e ficam bem; os produtos têm qualidade e diversidade. Os preços são bons e as promoções ótimas!
Porque têm qualidade.
* NewChic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear customer,
The shipping cost depends on package size and shipping address. So it has to be calculated by system during checkout. It can help to check out this link: https://www.newchic.com/shipping-methods-hc160.html
There are related instructions on our website regarding the usage guidelines. It may fluctuate due to the impact of express delivery. We have been working hard to seek better cooperation with logistics providers, so we hope to get your understanding.
If you have any questions, please feel free to contact us by email: vipservice@newchic.com
Best regards,
Newchic Team
I didn't like the shipping fee. It's so expensive.
* NewChic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Ho scelto il prodotto perché ben presentato nel catalogo, non replicherei l'esperienza perché i tempi di consegna sono lunghissimi, oltre un mese dalla data del pagamento, da un verso, nonché per la impossibilità di chiedere ed avere suggerimenti o indicazioni riguardo il bene oltre al prezzo piuttosto alto, infine per le prrsentazioni in inglese
Nesuna possibilità di colloquiare
Mi è capitato vedere una pubblicità pervenuta sul mio smart, scelta puramente casuale
Mi interessava comprare un borsello
* NewChic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Egidio B., we are sorry for the inconvenience caused to you.
Since we are selling the product to abroad, it may take longer time for the order to reach to customers than domestic purchase. But we have specific estimated shipping time for different country with different shipping method which you can check in this link: https://www.newchic.com/shipping-methods-hc160.html
Sometimes it may need slightly longer time by poor weather conditions, slow customs clearance procedures, strikes or other unexpected circumstances.
If you have any questions, please feel free to contact us by email: vipservice@newchic.com
I call them computer commercials, you know, the pop up advertising that appears on your computer screen when you're doing some work... well that's where I first the hats. I was in the market to purchase one or two for myself that didn't have any wool in it- wool itches, so I did as well as two for my mother. One of the hats I purchased is very colorful and I like it, but it doesn't really like my head. I'm going to figure out a way to make it work though- somehow. My mother likes hers.
I didn't really, it just was in the right place at the right time when I turned on my computer and so I clicked on it and I saw all these hats...
I like the style and colors; sadly only one of them fit the way I expected, the other one - with all the colors, I will have to work on before wearing it.
* NewChic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Jeannie B., we are sorry for the inconvenience caused to you.
About the size, to choose a correct size, we kindly suggest that you can measure your own size and then take our size chart as the standard reference instead of choosing your usual size since some tag size may be different from our size chart’s size number. Right under the size choosing place you can find a "size guide". Click inside the size guide, it is the detailed size chart of the product and detailed guidance of measurement.
Newchic provides 30 days refund and return policy to Customers with terms and conditions. Please refer to the link below for a description of our return policy: https://www.newchic.com/return-and-refund-hc162.html
If you have any questions, please feel free to contact us by email: vipservice@newchic.com
Good quality product. I believe that the size and colours were not what I ordered, but have no way of confirming.
Stylish and different
* NewChic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Jesse C.,
Thank you for your comment and apologize for the inconvenience caused by not meeting your expectations. We have clear pictures and detailed descriptions of product textures and designs on the product page. Due to the display, lighting settings, and unavoidable and uncontrollable conditions, the product may differ slightly from the picture. We hope that you understand.
If you receive a product that does not match the image or description on the product page or if the product has any quality issues, please send us some photos of the project along with the SKU and shipping labels via email: vipservice@newchic.com
Best regards,
Newchic Team
Default settings for size and colour do not change when other selections made
* NewChic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Awesome looking products that look interesting in the photos but do not look good when wearing them.
The clothes that I bought have a much neater fit in the photos. The products I received are much more loose than I anticipated and they are very very thin material. They do not have any stretch to them so it feels like I can break the seams of rip any part easily. Maybe worth $20 CAD a piece and shipping was expensive. Won't recommend unless you know what you are getting.
Because it had everything i was interested in at one Wearhouse compared with banggood.
Because they looked interesting.
* NewChic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear s a.,
Thank you for your comment and apologize for the inconvenience caused by not meeting your expectations. We have clear pictures and detailed descriptions of product textures and designs on the product page. Due to the display, lighting settings, and unavoidable and uncontrollable conditions, the product may differ slightly from the picture.
There are related instructions on our website regarding the usage guidelines. It may fluctuate due to the impact of express delivery. We have been working hard to seek better cooperation with logistics providers, so we hope to get your understanding.
If you receive a product that does not match the image or description on the product page or if the product has any quality issues, please send us some photos of the project along with the SKU and shipping labels via email: vipservice@newchic.com
Best regards,
Newchic Team
I ordered slippers for myself and a shirt and a blouse for my wife. I am very satisfied with the slippers - they look exactly as on the web site, they are of good size and quality. On the contrary, we are not satisfied with the shirt and blouse because the shirt is too small while the blouse is too large (even though we checked the sizes very carefuly before ordering). Hence, I have rather mixed impressions in general.
The products depicted on your website seemed appealing to me.
They were original when it comes to design and colors.
* NewChic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Piotr S., we are sorry for the inconvenience caused to you.
About the size, to choose a correct size, we kindly suggest that you can measure your own size and then take our size chart as the standard reference instead of choosing your usual size since some tag size may be different from our size chart’s size number. Right under the size choosing place you can find a "size guide". Click inside the size guide, it is the detailed size chart of the product and detailed guidance of measurement.
Please note that this sizes listed is based on international sizing system. Please see the Size chart Guide to find the correct size.
Newchic provides 30 days refund and return policy to Customers with terms and conditions. Please refer to the link below for a description of our return policy: https://www.newchic.com/return-and-refund-hc162.html
If you have any questions, please feel free to contact us by email: vipservice@newchic.com
Commençons par les points positif, promo intéressante, site facile d'accès, livraison correcte. J'ai commander 3 collants, 2 noirs et 1 chaire, tous trop petit, j'ai pris une taille s (je me tais 1 m60) ma taille habituelle. Le chaire s'est déchiré en le mettant.
Toujours pas de retour du service après vente à ce jour pour un échange ou remboursement!...
Pub attractive
Collant « incassable » pour 30€ qui devraient donc être économique
* NewChic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Chloe V.,
We are sorry to hear that you are not satisfied with the assistance you received from us and we will try our best to help you.
We truly understand how frustrated you are. Please do not worry, all individual products are checked rigorously to ensure that they are kept in line with the high standards. We are always here to help you.
Due to incomplete/insufficient information, and in order to safeguard your personal information. We regret to inform you that we are not able to assist you in a better way here. Would you please contact us at vipservice@newchic.com.
Best regards,
Newchic Team
I like your products. But on many items, my size (L or XL) is not available. And on other items, you require a "2 item minimum," but your website doesn't allow me to choose another color of the same item. This forces me to but two of the same item in the same color. If you require a two item minimum, it would be good if a customer can at least order two different colors of the same item.
No one in Customer Service responded to me!
* NewChic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear customer,
We are sorry for the inconvenience caused to you. Sometimes may meet some network problems, we friendly suggest you can try to refresh the network, change the browser or clear the cache and try again.
We truly understand how frustrated you are and feel terribly. We always value customers who are keen to give us their feedback. We will be sure to pass on what you have told us to our managerial team and will improve our service.
If you have any questions, please feel free to contact us by email: vipservice@newchic.com
Best regards,
Newchic Team
I like your products. But on many items, my size (L or XL) is not available. And on other items, you require a "2 item minimum," but your website doesn't allow me to choose another color of the same item. This forces me to but two of the same item in the same color. If you require a two item minimum, it would be good if a customer can at least order two different colors of the same item.
* NewChic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I planned on buying around 3-4 items but because the shipping is so expensive it doubled my cost and it's unreasonable to pay that much. My total ended up around $120 with shipping which I simply can't afford, it is a shame because I know my brother would absolutely adore the hoodies and t-shirts for Christmas. I wish free shipping was offered or a maximum of $15 shipping would even be better than doubling my price.
* NewChic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Emily P. There are related instructions on our website regarding the usage guidelines. We are sorry that the freight has caused you trouble. It may fluctuate due to the impact of express delivery. We have been working hard to seek better cooperation with logistics providers, so we hope to get your understanding.
Our free shipping service is available in select countries for certain amounts. Please pay attention during order or check out this link: https://www.newchic.com/shipping-methods-hc160.html
Please note that free shipping is calculated on the subtotal after the discount is applied.
If you have any questions, please feel free to contact us by email: vipservice@newchic.com
Die Kaufabwicklung auf der Internetseite ist etwas untransparent und man sieht leider erst ganz am Ende (wenn man bezahlt hat), dass die Ware eigentlich aus China kommt. Man wird auch nicht - wie in Europa eigentlich üblich - erst darum gebeten, sich die AGB's (insbesondere das Widerrufsrecht) durchzulesen. Dies auf der Internetseite zu finden, ist auch nicht ganz einfach.
Insgesamt war ich mit der Bestellung (der Qualität der Artikel) größtenteils zufrieden. Eines der Shirts hatte ich nur testweise in einer weiteren Farbe mitbestellt, da ich nicht sicher war, wie die Farbe in echt aussehen würde.
Angesichts der Tatsache, dass man die enormen Kosten für den Rückversand (inkl. Verzollung) selbst tragen muss, konnte ich das Shirt dann aber leider nicht ohne Weiteres zurückgeben. So auch die versehentlich zu viel bestellte Tasche.:-(
Ein Glück, dass die Sachen ansonsten wenigstens gepasst haben und ich für das Shirt einen anderen Abnehmer finden konnte.
Wenn man also sicher ist, dass man die Sachen behalten möchte, kann ich NewChic soweit weiterempfehlen. Auf jeden Fall besser als "MODETALENTE", die unter dem gleichen Hut zu stecken scheinen.
Ich bin zufällig auf die Internetseite von NewChic gestoßen und konnte einfach den hübschen Klamotten und Accessoires (recht günstig und ausgefallen) einfach nicht widerstehen.
Sehr ausgefallene und hübsche Sachen im Sortiment und das zu einem erschwinglichen Preis.
* NewChic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear
Sibylle S. Thank you for your purchase!
Newchic has always been committed to providing customers with high-quality services. Customer's suggestions give us the motivation to make continuous progress. We Look forward to your next order with us soon.
If you have any questions, please feel free to contact us by email: vipservice@newchic.com, have a nice day!
Me ha gustado que la publicidad no es engañosa. El producto es tal cual se muestra en la foto.
El servicio de atención al cliente es bueno, aunque es un poco incómodo tener que comunicarse en inglés.
Me gustaría que se describieran ciertas cualidades del producto, en el caso de la ropa, que tipo de fibra, si es de algodón o poliester por ejemplo.
Supongo que es normal, pero los productos tardan demasiado. Dado que hay que pagar por adelantado, la demora en recibir el pedido es un poco inquietante.
Por el producto
Encontré los calcetines de dedo en su tienda. En la época que los busqué apenas había disponibilidad de ellos.
* NewChic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear nieves d.,
Thank you for taking the time to leave your comment. We have clear pictures and detailed descriptions of product textures and designs on the product page.
Since we are selling the product to abroad, it may take longer time for the order to reach to customers than domestic purchase. But we have specific estimated shipping time for different country with different shipping method which you can check in this link: https://www.newchic.com/shipping-methods-hc160.html
Sometimes it may need slightly longer time by poor weather conditions, slow customs clearance procedures, strikes or other unexpected circumstances.
If you have any questions, please feel free to contact us by email: vipservice@newchic.com
Took a long time to get the items. I don't live in Edmonton, a friend agreed to accept, missed the first delivery requested another one. Had to pay $5 for the second delivery which is fine except wanted the money send email. Got a message from Paypal that recipient wasn't accepting at that time. Courier company finally agreed to have my friend pay cash to couier driver. Could have picked up but pick up location is on the outskirts of the city. Really like the merchandize but need a different delivery system. Will not be ordering again.
Like the merchandize.
Very attractive website.
Hi Leona P., we are sorry for the inconvenience caused to you.
Since we are selling the product to abroad, it may take longer time for the order to reach to customers than domestic purchase. But we have specific estimated shipping time for different country with different shipping method which you can check in this link: https://www.newchic.com/shipping-methods-hc160.html
About the extra shipping fee, it depends on and is charged by the postal office/express company in your place. Newchic will not charge extra shipping fee except the shipping fee already included in the order. In this case, we kindly suggest you could consult to the postal office/express company in your place in regard to the extra charging.
We really apologize for the inconvenience caused to you, and will share your feedback with the concern team so that we can improve our service.
If you have any questions, please feel free to contact us by email: vipservice@newchic.com
Took a long time to get the items. I don't live in Edmonton, a friend agreed to accept, missed the first delivery requested another one. Had to pay $5 for the second delivery which is fine except wanted the money send email. Got a message from Paypal that recipient wasn't accepting at that time. Courier company finally agreed to have my friend pay cash to couier driver. Could have picked up but pick up location is on the outskirts of the city. Really like the merchandize but need a different delivery system. Will not be ordering again.
Like the merchandize.
Very attractive website.
* NewChic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
2 of my 4 items were very good. The sizes for the jumper however meant it didn't fit very well. There doesn't seem to be a size for tall, thin men. To get the arm length I had to order a massive chest size. I have a 44 chest but the arm length with that chest size is way too short. This all meant that it doesn't fit very well
Exciting designs
Caught my eye as something defferent
* NewChic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Jon L., we are sorry for the inconvenience caused to you.
About the size, to choose a correct size, we kindly suggest that you can measure your own size and then take our size chart as the standard reference instead of choosing your usual size since some tag size may be different from our size chart’s size number. Right under the size choosing place you can find a "size guide". Click inside the size guide, it is the detailed size chart of the product and detailed guidance of measurement.
Please note that this sizes listed is based on international sizing system. Please see the Size chart Guide to find the correct size.
Newchic provides 30 days refund and return policy to Customers with terms and conditions. Please refer to the link below for a description of our return policy: https://www.newchic.com/return-and-refund-hc162.html
If you have any questions, please feel free to contact us by email: vipservice@newchic.com
I bought 2 cardigans. My normal European size is Large. As a precaution I ordered size XL which unfortunately still a size too small. I should have gone up TWO sizes to 2XL.
Nothing wrong with the product itself BUT
Trying to return to another country is too much time and trouble to attempt, so I'll give the garments to a charity clothes shop.
They looked attractive.\ and different.
* NewChic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear customer,
Thank you for choosing Newchic and we apologize for any inconvenience caused.
About the size, to choose a correct size, we kindly suggest that you can measure your own size and then take our size chart as the standard reference instead of choosing your usual size since some tag size may be different from our size chart’s size number. Right under the size choosing place you can find a "size guide". Click inside the size guide, it is the detailed size chart of the product and detailed guidance of measurement.
Please note that this sizes listed is based on international sizing system. Please see the Size chart Guide to find the correct size.
We sincerely hope you can give us a chance to fix this issue and give you a satisfactory solution.
In order to solve the problem more effectively, please contact us and offer us more details at vipservice@newchic.com
Thank you for your support.
Best regards,
Newchic Team
Selecting country dropdown during order was very jittery nand took time
Les tissus des différents articles sont tellement synthétiques qu'ils sentent la transpiration après seulement quelques heures, malgré l'utilisation de déodorant, ce qui est très désagréable. De plus l'un d'eux s'est avéré très différent de la photo sur le site internet. Je vais donc demander une reprise de celui-ci.
Apparence très classe sur le net (mais en vrai les articles ne sont pas aussi beaux).
* NewChic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Lou x., thank you for your comment and apologize for the inconvenience caused by not meeting your expectations.
We are shipping the order from long distance so the product may have a special smell due to the material which was used and to the long period of time it took for them to be delivered. We kindly suggest you could place the product in a well-ventilated place for a few days with a piece of lemon or tangerine peel and the smell should go away very quickly.
We have clear pictures and detailed descriptions of product textures and designs on the product page. Due to the display, lighting settings, and unavoidable and uncontrollable conditions, the product may differ slightly from the picture. We hope that you understand.
If you receive a product that does not match the image or description on the product page or if the product has any quality issues, please send us some photos of the project along with the SKU and shipping labels via email: vipservice@newchic.com
Best regards,
Newchic Team
Hi
I liked a lot of the clothes that I saw on site and the colours were really nice. I ordered 2 shirts for my partner but could only keep one of them. The shirt was nicely coloured but to be aware the material is thin so not sure how long it will last. Had trouble contacting company through the website because I didnt wish to ring them and couldnt see where their email address was. I used the chat line a few times and we have now concluded the part refund for the second shirt. Just feel it was too much hassle to buy from there again.
Hi, Megan B. We're sorry to hear this! Item material info is available right from product page. We're happy to help if you've got any questions about Newchic. Please send the relevant information to cservice@newchic.com, with typical response time 24 hours.
Or drop us a message of more details from Messenger. We will do our best to assist you. Thanks so much!
Cat blouse had two manufacturing faults and was polyester fabric and not cotton as advertised, the Scenic T-Shirt was round necked and not V shaped as advertised. Also money came out of my account for another scenic t-shirt which I did not order. NewChic refunded this when they were aware of what had happened.
The advertised items looked interesting and quite unique. However the quality of the materials used was disappointing in reality which is a pity.
My daughter is mad on cats hence the choice of the cat blouse/jacket. I like scenery which is why I chose that type of T-shirt.
Dear Jill S.,
Thank you for your comment and apologize for the inconvenience caused by not meeting your expectations. We have clear pictures and detailed descriptions of product textures and designs on the product page. Due to the display, lighting settings, and unavoidable and uncontrollable conditions, the product may differ slightly from the picture. We hope that you understand.
If you receive a product that does not match the image or description on the product page or if the product has any quality issues, please send us some photos of the project along with the SKU and shipping labels via email: vipservice@newchic.com
Best regards,
Newchic Team
La documentation qui accompagnait la commande était incomplète, pas très compréhensible et puis le prix pratiqué pour cette montre etait tres au dessus de la moyenne que l'on peut trouver chez d'autres vendeurs sur internet.
Par la pub faites sur l'article.
Son design et il me plaisait
* NewChic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear maurice r.,
Thank you for your comment and apologize for the inconvenience caused by not meeting your expectations. We are focusing on providing high quality product with better price to customers. We have clear pictures and detailed descriptions of product textures and designs on the product page. Due to the display, lighting settings, and unavoidable and uncontrollable conditions, the product may differ slightly from the picture. We hope that you understand.
If you receive a product that does not match the image or description on the product page or if the product has any quality issues, please send us some photos of the project along with the SKU and shipping labels via email: vipservice@newchic.com
Best regards,
Newchic Team
You said that the shop was more then 103,00 euros, I don't have to pay the delivery. And that payment appears... So, I'm not happy!
Ainda não formei opinião total.
Porque os produtos me agradam.
Porque necessitava deles-
Dear customer,
We are very sorry for the inconvenience caused to you. The shipping cost varies, mainly due to package size and shipping address. Our system calculates that for you during checkout. So you could see that before payment.
Our free shipping service is available in select countries for certain amounts. Please pay attention during order or check out this link: https://www.newchic.com/shipping-methods-hc160.html
Please note that free shipping is calculated on the subtotal after the discount is applied. Only free shipping products can participate in the free shipping campaign, and certain conditions must be met. Coupons and event discounts may not be used at the same time.
If you have any questions, please feel free to contact us by email: vipservice@newchic.com
Best regards,
Newchic Team
I'll wait until I receive ordering can't review the jacket as it is a Christmas present for my grandson. I was nit impressed with the delivery by Hermes. I had no notification that It was going to be delivered. On Saturday afternoon the parcel was brought to me by a very kind gentleman who lived quite a few houses along from me, although the correct address was on the parcel. Ive heard from several people how appalling Hermes are at delivering to the wrong address. Maybe you should reconsider them as your agents.
Grandson chose
Grandson chose
* NewChic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Carol G. We are sorry for the unpleasant experience and we have contacted you before, but have not received your reply.
Newchic has always been committed to providing customers with high-quality services. We will truthfully report your requirements and feedback to relevant departments. Customer's suggestions give us the motivation to make continuous progress. We have been working hard to seek better cooperation with logistics providers, so we hope to get your understanding.
If you have not received our contact or if you have any questions, you can contact us at any time via email: vipservice@newchic.com, have a nice day!
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Shop the latest fashion chic clothing online, we offer the latest high-quality clothes, dresses, bags, shoes, jewelry, and other fashion products to you. Low price & fast shipping
Dear Nate C.,
Thank you for choosing Newchic and we apologize for any inconvenience caused.
Usually the package will be delivered on time. But in some rare cases, the delivery may be subject to slight delays due to complicated freight release or customs clearance procedures. These are beyond our control, we hope for your kind understanding.
In order to solve the problem more effectively, please contact us and offer us more details at vipservice@newchic.com
Thank you for your support.
Best regards,
Newchic Team