• NETGuard

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Overview

NETGuard has a rating of 2.4 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. NETGuard ranks 20th among Online Security sites.

How would you rate NETGuard?
Top Positive Review

“Amazing service.”

Kade M.
6/22/19

Literally the best obfuscation, such a low price, amazing support. I was gifted a lot of points just for testing, and the owner is extremely kind and generous. Amazin product, this is my new obfuscation forever.

Top Critical Review

“Unprofessional”

James H.
8/6/19

Even though the product might be somewhat ok, the service (especially the support) is very unprofessional. The team does not respect their customers. It does not take any potential customer seriously when they ask something very basic or maybe show a slight hint of disagreement. The latter one usually results in an instant ban from their chat server. Personally I asked them the simple question why the new update of the obfuscator enforced the user to have only one instance of the program running. I was not taken seriously and got banned short after. Speaking of weird features, the newest features that are included in the obfuscator seem to set a lot of limitations on the resulting app, far more than any other obfuscator that is out there. The website does not support any way to reset your password to a custom one. It is only possible to generate a new 8 characters long password that is sent over e-mail in plain text. Overal, the service feels broken and unprofessional, and the support lines are basically useless.

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user jamesh1459
1 review
0 helpful votes
August 6th, 2019

Even though the product might be somewhat ok, the service (especially the support) is very unprofessional.

The team does not respect their customers. It does not take any potential customer seriously when they ask something very basic or maybe show a slight hint of disagreement. The latter one usually results in an instant ban from their chat server.

Personally I asked them the simple question why the new update of the obfuscator enforced the user to have only one instance of the program running. I was not taken seriously and got banned short after.

Speaking of weird features, the newest features that are included in the obfuscator seem to set a lot of limitations on the resulting app, far more than any other obfuscator that is out there.

The website does not support any way to reset your password to a custom one. It is only possible to generate a new 8 characters long password that is sent over e-mail in plain text.

Overal, the service feels broken and unprofessional, and the support lines are basically useless.

Thumbnail of user alexg182
1 review
4 helpful votes
November 10th, 2017

Almost same story as from guy above. With only difference that tech support didn't answer my emails at all...

Thumbnail of user jeffc145
1 review
7 helpful votes
July 26th, 2017

I purchased encryption tokens to protect my software using netguards website.
The website is extremely broken and flawed.
When attempting to upload a file + dependencies, the website will tell you an error occurred and take your credits.

When I contacted the website owner & developer about the error, he said the following in a condescending and extremely unprofessional manner:
"It's great like this :) wont change anything"

They blame the customer 100% of the time
http://i.imgur.com/skegHnU.png

After I confronted the owner about the glitch, he called me the N word, removed all my credits and told me to "**** off and kill yourself"

Waste of money, completely disgusted in them.

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About the business

#MalwareAnalyst #ReverseEngineer #Student #NET #Programmer | Mad of #Litterature | netguard.io

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