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NetflixReviews 1,824

2.4
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Netflix Reviews Summary

The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.

This summary is generated by AI, based on text from customer reviews

service
280
value
278
shipping
113
returns
118
quality
259
New Mexico
2 reviews
1 helpful vote
Follow Zachary K.
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All I can say is, I keep cancelling my account and then coming back in hopes it has gotten better, and it never does. There is so little worth watching on here that one month will pretty much get you caught up, and then there will be nothing worth watching for months on end. Every time I do find a new show I enjoy, they cancel it abruptly in favor of yet another cookie cutter drama or inept "original". Frankly Hulu is producing better original content. Seriously, Hulu. The best service Netflix has is the DVD service, and to have that with your streaming is frankly expensive. I give them props for all of the Asian content recently, which is awesome, but even that is not enough to bring me back. There are just better services out there, and ones that don't erase negative reviews people leave in an effort to raise their own scores. (Don't believe me? Do the research) Not worth it folks.

Date of experience: February 16, 2023
South Carolina
1 review
4 helpful votes
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Do better
February 16, 2023

Netflix has went way down in the last year,they definitely have way to many foreign $#*! films,I haven't even watch a damn one of em bc the mouth moves and 10 seconds later the words come out.lol.anything new that comes out is already 15 years old.lol.Netflix is really desperate,they done put a damn MTV show on‍.,do better Netflix.any movie that's foreign I automatically dislike without even seeing a damn preview

Date of experience: February 16, 2023
Canada
1 review
6 helpful votes
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Netflix sucks
February 14, 2023

If I could give zero stars I would. Like mostly everything Netflix has become unaffordable. With the new guidelines all my favourite things about the service are gone. They are becoming one step closer to becoming like the cable companies I so despise. My parents, Aunt and Uncle and sister and her family are all cancelling their services and I am downgrading with a serious consideration of cancelling all together. Thanks for ruining what was previously the best thing going when it comes to streaming services.

Date of experience: February 14, 2023
Canada
1 review
0 helpful votes
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Garbage
February 14, 2023

Netflix overcharges for the amount of movies given. Now they want to charge more. Cancel your subscription. It's only gonna get more expensive and it certainly not worth the headache. Not fair all these changes are happening in certain countries yet you don't see United States on that list? Talk about garbage I hope this company goes under and everyone understand what a money grab this program is. It was good at the beginning now everyone is constantly watching things they already watched for what to pay them more unbelievable. So glad we're canceling and highly advise other to do the same. Disney+ is the way to go hopefully they buy all the movies and netflix doesn't get the rights to show them. NETFLIX DOESNT DESERVE TO BE OPERATIONAL!

Date of experience: February 14, 2023
Virginia
1 review
1 helpful vote
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I am so tired of watching shows with promises of a second season and then find out they are cancelled. ( the society)The same goes for the movies.(Bright 2) they do what they want. Not what the people want. So many serious and keep getting cut like the show Insatiable. It is really disappointing.

Date of experience: February 13, 2023
Canada
1 review
3 helpful votes
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Costumer for 8 years no more
February 13, 2023

New single household policy means I'm closing an account I've had for 8 years between my mom and I. Guess I'll see what other streaming services there are, now that they've officially ruined a way for two women in a family to budget in streaming. Two people, but two households. That's why we paid for more screens at a time, this is actual bull$#*!.

Date of experience: February 11, 2023
Canada
1 review
8 helpful votes
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Greed and greed
February 9, 2023

Shows after shows cancelled and taken off, now they expect us to stay in the same address. Thank you Netflix for bringing back old technology. Nothing better than experiencing the drawbacks of cable TV on your phone. Let's $#*! around and find out shall we?

Date of experience: February 9, 2023
GB
1 review
3 helpful votes
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Better places out there to watch shows. I don't like how they dictate which shows should be renewed, NOT based on the customer but on what Netflix decides, appalling attitude by changing last minute to not renew a show or to pull out after saying they will renew a good show. Starting to feel scammy, I heard something about it being for data. Netflix does not consider the needs of the customer.

Date of experience: February 6, 2023
New York
1 review
0 helpful votes
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Movies and series
February 1, 2023

And watch Netflix probably from the 1st day Netflix has been on it cancels Series without finishing them I can mention a few The society, the between, vwars, and so many more. I say finish them why do you leave it hanging just finish them may it be a sad or happy ending your getting as bad as CBS I am not the only one that fills this way. FINISH WHAT YOU START.

Date of experience: February 1, 2023
Canada
1 review
0 helpful votes
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Politics, politics, annoying politics
February 1, 2023

We can't get away from all the ANNOYING woke politics in almost EVERY show.
I definitely give them a for all shows that barf the irritating throwing racism and trans propaganda in our faces.
We just want to exit the stressful $#*!tyness of our current world, but NOPE. More propaganda. Sneaky propaganda

Date of experience: January 31, 2023
Indiana
1 review
1 helpful vote
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No Movies
January 29, 2023

Netflix can you please stop with all the series we don't need that many series we need movies new movies. Every time I look for something it's the same movies from six years ago that's still on here and it's just ridiculous that you spent all your money making series please for the new year change! I don't even bother to get it I use my friend account. Also the series that I did like years ago, you never brought back for a season two it was the series with Regina King, and hitting a little boy on a bike. I like actually liked that

Date of experience: January 29, 2023
South Carolina
1 review
1 helpful vote
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This was the worst movie I ever saw. It is so racist against white Jewish people. I suggest this movie be removed and thrown in the garbage. I was so insulted. Shame on Jonah Hill for co writing this and staring in it. Also how could Julia Louis Drefyus and Rhea Perlman work on this. I guess they have no respect for their heritage. It doesn't deserve any stars.

Date of experience: January 29, 2023
North Carolina
1 review
4 helpful votes
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I have had Netflix for 5 years. It is the worst streaming channel that I have. I have to constantly reset the channel due to buffering at night. I am just about fed up with Netflix. HBO, Peacock, Roku, Paramount Plus, Starz, Showtime, AMC, and Hulu never give me this problem. In this case, it has to be a Netflix problem. If you are thinking about getting Netflix, try a trial period and make sure you don't have this problem.

Date of experience: January 18, 2023
Washington
1 review
0 helpful votes
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It used to be good. I don't understand why they have shows that are incomplete. It's not like the show is new, it's from the 2000's so why? Did the author only let you have a certain amount of episodes? And now with this BS greedy business model to suck more money for a wiped toilet paper come on Netflix do better. Not to mention the categories that are abandoned (literally no new titles).

Date of experience: January 18, 2023
Illinois
1 review
1 helpful vote
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Very disappointed
January 15, 2023

I use to love Netflix but lately they have been putting good shows and then canceling them for no good reason. I'm very dissatisfied that they canceled ginny and Georgia and that show just came out, they get you into shows just to cancel them, we'll I might just cancel Netflix because I'm tired of them doing that.

Date of experience: January 15, 2023
Louisiana
1 review
1 helpful vote
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VERY SLOW!
January 10, 2023

No it's not my internet because all my other apps are working perfectly fine but when I get on Netflix's it's constantly buffers and freezes. Idk what's going on I use to love Netflix.

Date of experience: January 10, 2023
South Carolina
1 review
0 helpful votes
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Cancels good shows
January 9, 2023

Netflix keeps canceling good shows that many enjoy, like Inside Job. The talent on the show come from MANY successful main line television shows, but Netflix keeps canceling their creative work, garbage platform, not even worth a dollar a month. 0 Stars.

Date of experience: January 9, 2023
Michigan
1 review
0 helpful votes
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I'm paying 15$ month for nothing I'm canceling my membership this month everything good gets taken off or it freezes I'm not the only client with these issues Hulu is looking way better

Date of experience: January 7, 2023
North Carolina
1 review
1 helpful vote
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Was told they was new episodes of svu, Mr. Iglesias, manifest, and other but when I renewed it the same things I have seen, if I knew that I wouldn't have renewed, basically I won't renew again, go to other Hulu, 123 movie, and if those don't work I have more if you need them message *******757 or go online hell Roku as most of the new show.

Date of experience: January 3, 2023
Washington
1 review
1 helpful vote
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Slow
December 29, 2022

Doesn't work on Roku tv always skips slow speeds of loading and cuts off half way throw the shows and have to start over with the show

Date of experience: December 29, 2022

About the Business

Netflix offers streaming movies and TV shows in addition to a DVD by mail rental service.


netflix.com
Founded in 1997
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