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NeedSupply has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. NeedSupply ranks 57th among Vintage Clothing sites.
The website had two different sizes charts for one of their dresses. I ordered the wrong size because of this confusion. When I reached out to customer service, they were deliberately not helpful and rude. This company does not look out for its customers and does not help solve problems.
The website had two different sizes charts for one of their dresses. I ordered the wrong size because of this confusion. When I reached out to customer service, they were deliberately not helpful and rude. This company does not look out for its customers and does not help solve problems.
After a horrible ordeal corresponding with www.needsupply.com, I'm warning all online consumers to stay away. After several days had gone by without any email notification of my order shipment, I contacted their customer service team regarding the tracking number of my shipment. I was given a useless tracking number that didn't even work after I tried several attempts. I contacted their customer service team again to inquire about the invalid tracking number at which point I received a shockingly mentally imbalanced reply: "it does work ok!"
- - - - W O W - - - - Needless to say, that tracking number DID NOT work and was indeed invalid. Just as I had thought. After patiently waiting, my parcel finally arrived after 4 and a half weeks with a DIFFERENT tracking number altogether. Avoid this abhorrent online merchant at all costs everyone.
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