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Claim Your BusinessNCIX has a rating of 2.43 stars from 21 reviews, indicating that most customers are generally dissatisfied with their purchases. NCIX ranks 60th among Computer / Laptop Parts sites.
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It is not often that a company will change their decisions. NCIX has refunded me the full amount of my defective purchase. Thank you Ryuji. I do believe it is the power of Review Sites like "sitejabber" and others, that help hold feet to the fire. Thank you.
I never usually post reviews good or bad but I've really gotta put this one out there. Ordered nearly all the parts I would need for a pc build and charged to my credit card, goes through fine and I receive my email confirmation. Then I get another email setting me up to go through a verification process to confirm that the card is in fact mine. It prompts me to check my next cc statement and look for 2 separate credits to my account totalling under 50 cents or something, then I enter those credit amounts to verify that I am the card holder. So I call my bank like wtf, and I'm told that vendor credits don't post for 3 business days. But they could confirm my card was charged the full amount. Now im livid mad because I've heard nothing but brutal shipping with these guys and they won't even be packaging for another week. I phoned sales and sure enough that's just the way they operate no way around it, and he was more than happy to cancel my order for me. Seen a full credit back from them in three days along with 2 more credits for like. 03 and. 15 cents or some bloody thing. Went to newegg.ca and spent the same $$ but got an upgraded cpu on a fluke sale, and no b's hoops to jump through. Piss me off before I hardly get started with you and I will never shop with you period.
I've been buying computer components from NCIX for almost 20 years, and generally I've been happy shopping there. However this time I ordered a wrong item by mistake and tried to return it. Their suggestion was to "Try and sell it on ebay".
Thanks NCIX.
Tip for consumers:
Don't buy anything here you can get elsewhere for the same price.
My shopping experience with ncix has been nothing but frustration. I have dealt with them in 2009 and their services we're actually pretty good, but today December 2014 I feel like this company just don't care about their customers anymore. I am still waiting for a 700$ motherboard who they claim has been shipped, but that I have yet to receive 10 days later. They sent me an email with a tracking number but Purolator claim they have not pick up from ncix yet. When you try to call them you it a voicemail message asking me for My phone and name and say they Will call back. I won't get caught another time. Newegg is way better. Jean-Pierre Preville.
Their phone line 1-888-NCIX-888 *******888 on Tuesday March 15 was unreacheable I waited for half hours 3 times in succession to end up with a message saying the person on that extension was unavailable, and this is their MAIN line for web transactions. Their short term special offers become a mute point if they do not offer their clients and efficient access to them
With a huge selection of computers, accessories, hardware, laptops and more, NCIX combines the best prices, outstanding service an easy way to order.
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