• Nbeads

Nbeads

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Overview

Nbeads has a rating of 4.42 stars from 262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nbeads most frequently mention good quality, customer service, and fast delivery. Nbeads ranks 4th among Jewelry Making sites.

  • Service
    151
  • Value
    157
  • Shipping
    157
  • Returns
    58
  • Quality
    155
Positive reviews (last 12 months): 100%
Positive
19
Neutral
0
Negative
0
68
See all photos

What reviewers want you to know

Positive highlights

  • The NBEADS shop is full of many products, for all tastes, the prices are excellent, the customer service excellent.

Critical highlights

No critical highlights yet

How would you rate Nbeads?
Top Positive Review

“Very satisfied”

Susan M.
2/1/24

I am very happy with the overall experience of purchasing with nbeads. It is easy to search for items without being shown totally irrelevant items. My order was processed quickly, packed well and arrived quickly. The postage seems expensive but the goods are such a good price that you should look at the overall cost. To me the end price including postage was still very good value. All the items I purchased were of good quality for the price I paid. I shall order again.

Top Critical Review

“If I could give it a zero stars I would. Haven't received order even after emailing back and forth.”

Marlene E.
6/11/22

I ordered from them. They strung me along with lots of emails. Said they would refund my money. They have me store credit. So I ordered from them again with skepticism. Of course my order costs more than the first order. I received an email stating they received my order and payment. Now it's 11 days with no confirmation on shipment or tracking, just ziltch. My advice don't order from them

Reviews (262)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (25)
Thumbnail of user marlenee157
1 review
0 helpful votes
June 11th, 2022
Verified purchase

I ordered from them. They strung me along with lots of emails. Said they would refund my money. They have me store credit. So I ordered from them again with skepticism. Of course my order costs more than the first order. I received an email stating they received my order and payment. Now it's 11 days with no confirmation on shipment or tracking, just ziltch. My advice don't order from them

Tip for consumers:
Don’t buy from them

Products used:
None. Did not receive any product. I consider this company a scam.

Service
Value
Shipping
Returns
Quality
Thumbnail of user justinej21
1 review
0 helpful votes
October 22nd, 2021

Boutique professionnelle, un très grand choix de produits!
Envoi rapide, rien à redire! Je recommande cette boutique!

Tip for consumers:
N'hésitez pas !

Products used:
Perles en pierre naturelle

Service
Value
Shipping
Quality
Thumbnail of user kimc373
2 reviews
4 helpful votes
October 16th, 2018

Beware of this company

Beware of this company! Especially if its a large expensive
Package. I had a package that was lost by the USPS. The USPS emailed the
Claim back with lost mail, Nbeads has to file the claim. Nbeads sends
The packages insured but will not assist you one one way to file the
Claim so you can receive your money back or the merchandise.

Thumbnail of user ursulah25
1 review
0 helpful votes
July 22nd, 2020

I never received the order. It was stuck somewhere in Belgium according to the tracking. I was told to wait and wait and wait - eventually, I was offered store credit - and then blamed for having chosen a slow and unreliable shipping method! Since the shipping methods were offered by the seller one could also ask why they offer a slow and unreliable one. But, no it has to be the customer's fault. Needless to say, I am not going back there.,

Thumbnail of user daniellev31
2 reviews
4 helpful votes
October 13th, 2021

I'M in my 7th order to this company. I'm from Canada, I pay in canadian money and the package returns to Canada. They entered the customs value in U.S. money, so I had to clear 22.82 more because of theire mistake. They refuse to admit and tell me that they are already giving us a privilege by letting us choose the amount entered in customs. Currently I'm trying to claim whit Paypal... we'll see what it will give.

Thumbnail of user cynthiaa313
1 review
3 helpful votes
January 13th, 2020

Very bad customer service! Does not respond to emails if you have a problem with your order! Also they send coupons to people who post positive reviews here, so they basically pay their customers to post positive things! Its right on the website, I have attached a photo.

Thumbnail of user orsolyaw
1 review
4 helpful votes
August 8th, 2018

The item never arrived, you not getting your money back. Dont buy. Its very expensive and not arriving.

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About the business

Wholesale Jewelry Making Supplies, like beads, charms, findings, stringing materials, jewelry tool etc. With cheap price in Nbeads. A range of cheap beads and charms and other jewelry making supplies are all in stock for your choices.

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