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I was looking for ways to improve my credit. I ran across FIXMYCREDITat WRITEMEd0t c0m. After hearing their story I purchased their Ebook and the information has helped me tremendously and also saved me more funds from other credit companies. It's great knowing that we have people like that helping people learn to repair our own credit at a low cost and get the same or better results.
It took NFCU 7 months before finall6 finishing my refinance. I answered the same questions 4 times and filled out the same paperwork over and over. I dealt with six people and there seemed to be no direct accountability. I filed 2 complaints with the Consumer Financial Protection Agency and 1 with the BBB. I WOULD NOT RECOMMEND THIS BUSINESS FOR MORTGAGES! The banking aspect seems to operate much more efficiently.
It took NFCU 7 months before finall6 finishing my refinance. I answered the same questions 4 times and filled out the same paperwork over and over. I dealt with six people and there seemed to be no direct accountability. I filed 2 complaints with the Consumer Financial Protection Agency and 1 with the BBB. I WOULD NOT RECOMMEND THIS BUSINESS FOR MORTGAGES! The banking aspect seems to operate much more efficiently.
Tip for consumers:
I went by Consumers Reports to pick Navy Federal. But the bank and the mortgage division are two entities very much apart from each other. The mortgage division was my absolute worst business experience ever.
Products used:
Refinanced mortgage.
Customer service mislead me that I would qualify for lower interest credit card. Instead I have been charged high interest rate on purchase and balance rates. Ridiculous. Can't wait to get rid of credit card payment and shred up all credit cards. Credit cards are a waste.
Joke of dividend low rate on checking and savings.
I requested that my bank step in to get my money back when I realized Waistshaperz was not fulfilling their agreement to have my items in at the time I paid them to deliver it... I contacted Navy federal in early April to try and resolve the situation. I contacted them on 3-4 different occasions and had only received a message saying they're basically looking into it... from early April to literally TODAY... I receive a letter stating, we've resolved the issue now that the company sent your items 2 MONTHS after I ordered them...
They literally sat on the issue giving the company all the time they needed instead of stepping in like they were supposed to.
Horrendous customer service!
Just exploring my options in order to refinance my auto loan, I decided to see what Navy federal would offer.
In my experience, I learned that even with very good credit and good individual payment history, navy federal would not approve me for a loan because of my ex spouse fraudulently taking out previous loans on my account when I was overseas.
Because of this, I would never conduct business with navy fed again. Everyone should be considered as an individual and not penalized for anothers actions period.
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Navy Federal Credit Union is an armed forces bank serving the Navy, Army, Marine Corps, Air Force, Coast Guard, veterans, DoD & their families. Join now!
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