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Nato Smart Mounts has a rating of 2.57 stars from 21 reviews, indicating that most customers are generally dissatisfied with their purchases. Nato Smart Mounts ranks 88th among Mobile Accessories sites.
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Not sure why BUT it is my 4th one that has broken and in the same exact place. I do have to say they have replaced everytime for free BUT what a pain. The call. Then the email. Then the proof. Then it happens again in 3-4 months. Customer Service at NATO told me in Dec 2018 that they are having stronger ones manufactured. Lets hope. But again product has been a piece of crap HOWEVER Customer Service has ALWAYS replaced
Sure these seemed great when I had originally purchased my 4 pack for the family. Initially, they worked as designed but as time wore on the screws in the base of the magnet rattle loose and the magnet base splits in two and the little black tiny screw is lost in vehicle forever. I was down to two working mounts and we were in the middle of a large move when the one in my truck broke. I missed the warranty deadline by 28 days and all they said was you should have told us sooner. Really? Don't waste your time and don't waste your money. These are garbage.
Good product but some features are very complicated. I have watched the tutorial of the product features to learn so I can use completely of this.
I bought these for myself and my daughters. My mount failed, broke behind the ball mount. It happened after 90 days (of course) so they would not warranty it. It is so thin, you have to wonder if it is a designed weak point so they can sell more...
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The ultimate car mount for your favorite phone, tablet, device. Don't block AC vents and dont worry about bulky cases. Buy today, shipped today!
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