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Claim Your BusinessNationwideHireUK.co.uk has a rating of 1.66 stars from 210 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about NationwideHireUK.co.uk most frequently mention customer service, credit card, and next day problems. NationwideHireUK.co.uk ranks 177th among Car Rental sites.
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Booked via phone. Kate was a massive help, whole transaction went smoothly, Van delivered at time promise and was better than expected. Great service
They are cheap and that's what would make them appealing. But they have randomly taken payments out of my account "by mistake", admitted to it being an admin error, but haven't returned them. They also say they have 4 working days to collect the van and this means that you're liable for any damages, even though you're not insured beyond your hire commitment. Have a look through some other reviews as I'm sure others have had the same experience. Don't get fooled by the cheap price, I would consider this company to be probably the most dishonest company around.
Booked via phone. Kate was a massive help, whole transaction went smoothly, Van delivered at time promise and was better than expected.
Great service
Very quick response time and they always have availability of the type of vans we need and deliver to our offices, which being a small team, really makes our lives easy. Katie in particular has replied to email or action requests with amazing velocity and efficiency.
We are very happy with the service.
We had a great experience with Nationwide Hire UK. We rented a van when coming from abroad. Amazing service and really fast communication!
Massive thanks to Katie from the sales department, who was very helpful and professional during the process.
I had the best experience with Nationwide Hire, i've used Enterprise before and have been let down a few times but i found Nationwide Hire and they delivered a brand new van to my work place and then collected the van from my house address, this was perfect. I returned the van the same way i got it and there was no issues. Thanks Guys
I always prefer to speak to the other end rather than filling up online forms. Katie L and Alison did not hesitate to give me a call back when I had queries for making a booking. The drop off and Pick up were reliable and efficient. Especially during the pick up, when it had to be done in a complicating location. Very good service.
Booked with Katie over the phone, I was able to get the Luton truck I needed for our tall fridge for a lot less than other well known vehicle hire companies. It was all done very professional.
The chaps dropping it off to me where able to have it with me well before my rental so I didn't need to hang around and they walked me through the operation of tailgate lift.
Very happy, would come again.
I hadn't read any reviews before i found them online. But the service was excellent from beginning to end. Katie was a great help as was Soph and Jeff. Thank you guys.
We needed a Luton van relatively quickly and not only were Nationwide Hire efficient with my enquiry, I had the van delivered to my door within 24 hours. Absolutely superb service. We will 100% use them again. Richard - SPS Dental Ltd.
I needed a 9 seater minibus to take my family to a funeral, Katie managed to sort one out for me. She even was able to have it delivered to me and collected afterwards. Fantastic service at a great price.
Mike Pruden
Had a good service from Katie in thrifty even when they had computer problems and was great having the van dropped off at home.
First time our company has used Nationwide with positive results, Katie L was very professional and within 10 minutes a van was booked, The van arrived at my engineers address on time, cannot fault, we use 2 well known hire companies and both let us down miserably, we will definitely use Nation wide again and hope the good service continues!
Thanks
Great service from Katie L at nationwide hire UK. Due to my last minute house move cancellation I had to get in touch with Nationwide to temporarily postpone my hire until a new move date is agreed. Katie L and nationwide were very understanding of the situation and accommodated my request.
Excellent customer service, and really helpful. I needed to re-hire a van used for a video shoot the previous week for an urgent re-shoot. KatieL, the lady who was dealing with my request, was brilliant. She quickly identified the vehicle that was previously hired to ensure it was exactly the same, found all the relevant details we had previously provided to save time, and had the new booking completed and confirmed in no time. She kept in contact with me throughout the day to let me know if any additional information was needed and to confirm everything was going ahead as planned, which was really reassuring.
Katie was very helpful on line to order a mini bus of October will be using this company again.it was all done very professional.
Excellent customer service and would recommend again to anyone. I had an issue with the person I was delivering to and they resolved the issue for me.
" Hired a Luton for our house move. Great service delivery and collection worked perfectly. Thanks will book next time I need a vehicle"
I opted to use this company as they were £30 cheaper than enterprise and they deliver and collect the vehicle. Katie L was very helpful with customer service. I will definitely use again.
Katie L was a legend! We hired a minibus from another supplier but they let us down on the morning of delivery. I called Nationwide and Katie sorted us out with a replacement for the same day. Top service. Will definitely use again.
Excellent service, zero to complain about. We intended to book online but had a query so rang and Katie could not have been more helpful. Both the guys who delivered and collected the van made it really easy and were friendly and polite. Could not wish for anything more from a vehicle hire.
Katie@ Nationwide Hire is always professional and very helpful. I cannot praise her highly enough - always goes above and beyond to help me :)
Brilliant service... quick... good price... good staff... spoke to sophy, very helpful! Answered all the questions, great telephone manner... I'd hire her no problem... good job guys
Natalie has been superb throughout my booking. Proactive looking forward to the point of hire. I can't rate her high enough
Great service - easy to use, thorough and clear
Booking taken through emails, was no need for lengthy telephone calls
Came back a 2nd time. Great service good vehicles. Hired the Long wheel transit this time excellent brand new vehicle.
Thanks Nationwide
Used the company several times. They have been easier to talk to, very efficient in the way they work. Never let me down.
Would recommend.
Cars, Vans, Minibuses & Trucks
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