• National Boat Covers

National Boat Covers

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Overview

National Boat Covers has a rating of 3.2 stars from 64 reviews, indicating that most customers are generally satisfied with their purchases. National Boat Covers ranks 8th among Boats sites.

  • Service
    28
  • Value
    26
  • Shipping
    24
  • Returns
    19
  • Quality
    23
Positive reviews (last 12 months): 65.2%
Positive
15
Neutral
0
Negative
8
26
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Contacted customer service, was referred to Returns who said it was more than 30 days, too bad.
How would you rate National Boat Covers?
Top Positive Review

“So far, this is the best boat cover I have purchased”

Noah C.
1/29/24

So far, this is the best boat cover I have purchased. The straps don't go over the cover like the previous versions I have purchased, which makes it a lot easier fastening to the trailer. There has not been any rain since obtaining it, but I believe it should work as expected. Highly recommend if you've also struggled with the straps going over the entire boat cover.

Top Critical Review

“Pontoon Cover-ripped along seam”

Jenna C.
6/26/23

We ordered an $800 boat cover, to have it split down the seam after 1 use. We were told we would be given no more than $75 to repair locally. When asked if we could return/exchange or have them repair, they said none were options. I spoke with Nicole, and she was short and rude. When asked to speak with a supervisor to escalate our claim, I was told that is not an option. Disappointed and unsure how they are promoting 5 stars on their website.

Reviews (64)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (20)
Thumbnail of user noahc318
1 review
1 helpful vote
January 29th, 2024

So far, this is the best boat cover I have purchased. The straps don't go over the cover like the previous versions I have purchased, which makes it a lot easier fastening to the trailer. There has not been any rain since obtaining it, but I believe it should work as expected. Highly recommend if you've also struggled with the straps going over the entire boat cover.

Thumbnail of user paulm5049
1 review
0 helpful votes
October 10th, 2023
Verified purchase

Bought the cover to keep my Regulator 29 clean in the driveway. Boat comes standard with rod holders on the tee top. After 4 months of use the cover ripped at the rod holder. Called and Sent pictures claim was denied immediately. I bought the more expensive cover looking for better quality, 7 year warranty is a scam. Pre-purchase when talking to tech support i was told you could cover the boat for the winter in the north east with this cover. Didn't make it through the first summer.

Tip for consumers:
Material was clearly not heavy enough for the size of the cover.

Products used:
Boat Cover

Service
Value
Shipping
Returns
Quality
Thumbnail of user aliyuk1
1 review
0 helpful votes
January 30th, 2024

The straps are easy to use and feel secure. The bigger question is the longevity of this cover. We are in the desert southwest, hot and dry. My husband says to give it a year; I'm hoping for two. We shall see. The quality is good, and I would recommend this item.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jennac220
1 review
0 helpful votes
June 26th, 2023

We ordered an $800 boat cover, to have it split down the seam after 1 use. We were told we would be given no more than $75 to repair locally. When asked if we could return/exchange or have them repair, they said none were options. I spoke with Nicole, and she was short and rude. When asked to speak with a supervisor to escalate our claim, I was told that is not an option. Disappointed and unsure how they are promoting 5 stars on their website.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tomw1862
1 review
1 helpful vote
January 28th, 2024

The best cover I have bought compared to other pricey brands. The first time I used it, it was a little snug, but it did stretch over time and now has a perfect fit. Easy to install. Color does fade over time from being out in the sun, but personally, it is not a big deal for me.

Thumbnail of user mohammedr118
1 review
0 helpful votes
January 28th, 2024

Good, durable, well-made cover. For the value, you can't go wrong. We had multiple rain showers here on the east coast, and they are holding up well. I would definitely buy it again.

Thumbnail of user owenh150
1 review
0 helpful votes
January 25th, 2024

They are easy to attach and are spaced out evenly to ensure a perfect fit. Cover the boat nicely. I would purchase again.

Thumbnail of user georgeh1967
1 review
0 helpful votes
January 30th, 2024

I love the cover. By placing it on the shelf, I'm able to fold it out on my own to install. Holds up in strong wind and repels water well. Like working in a tent if you need to.

Thumbnail of user ewanw19
1 review
0 helpful votes
January 31st, 2024

Has held up well through the snow and rain. No tears, even through the downpour. Just make sure to protect any corners of the boat with some padding, as I am nervous with the weight that it may cause a few tears.

Thumbnail of user anthonym2946
1 review
0 helpful votes
June 12th, 2023
Verified purchase

Purchased a boat cover that is advertised as being used to trailer while traveling. It ripped to shreds in first 2 hours of traveling. Warranty was not honored because it was ripped while trailering which they advertised it's used for but won't cover warranty if damaged while trailering. Makes no sense this company is a joke. If purchasing a cover from them which I would highly recommend not doing so just no you will have no warranty if damaged while towing boat. STAY AWAY AT ALL COST!

Products used:
Boat Cover

Service
Value
Quality
Thumbnail of user patrickl1098
1 review
0 helpful votes
January 25th, 2024

So far, so good! We have used this for several months now, and it has worked out great. Fits your boat perfectly, is durable, and is weather-resistant. We love the straps that clip around the trailer.

Thumbnail of user jaydenm67
1 review
0 helpful votes
January 31st, 2024

This cover blew my mind. My husband said there was no way it was going to be that good for that price. He was wrong! This thing is awesome. Fit the boat great even with the trolling motor still on. No leaks and breathes well. Highly recommend.

Thumbnail of user marphit
1 review
1 helpful vote
January 28th, 2024

This definitely works very well and fits perfectly on my boat! I have this covered it very well and is very durable! The material is very good!

Tip for consumers:
No

Products used:
Yes

Service
Thumbnail of user lewiss246
1 review
0 helpful votes
January 27th, 2024

I was very surprised to see this quality for the cost of the cover. Even though it's not a fitted cover, it still looks decent when it's tightened up right. The outboard motor will not cover and needs a separate cover.

Thumbnail of user zacharyl338
1 review
0 helpful votes
January 30th, 2024

It was better than I expected for the price. I just bought a fishing boat, and I don't have a covered place to park it. I bought this cover to keep the rain and leaves out. I do recommend you buy or make a pole or brace to help keep water from pooling on top.

Thumbnail of user archieb91
1 review
0 helpful votes
January 27th, 2024

I bought this as a replacement for the first one I bought four years ago because I didn't want to not be able to find it when I needed it. Four harsh winters in, and my original is still going strong. I may never need this replacement.

Thumbnail of user alisonl56
2 reviews
1 helpful vote
September 15th, 2023
Verified purchase

I bought a Bimini top that was supposed to fit up to 103" laid on the floor it wasn't even their minimum width of 93" I believe they shipped me the wrong top. My frame width is 100" and they always have a little curve so that a given top parameter but laid flat on the floor without being on the frame it didn't make its minimum dimension. Argument I've customer service, I had to pay to ship plus 18% restock. On a $507.00 purchase with shipping I'm out $118.00 and got no top. Horrible company and policies. Even if they are wrong which they never admit. DO NOT BUY and be sure to read policies of any similar cover company.

Tip for consumers:
Read their policies and with this company even more so. And eleventh you will get a hard time if issues come up. If I had ever thought I would get beat up by their inconsiderate blaming customer service for the cost to me of $118..with me paying for return shipping out of 507.00 I would rather have shot myself in the foor

Products used:
Non, I shipped it back at approx 18% restocking fee and $27.00 shipping

Service
Value
Shipping
Returns
Quality
Thumbnail of user owena69
1 review
0 helpful votes
January 27th, 2024

Crazy how waterproof the cover is! It will hold a puddle of water for a week on this cover. Get the water remover from the top, and the boat carpet is still dry! Well worth the purchase

Thumbnail of user johnb11443
1 review
1 helpful vote
August 10th, 2023
Verified purchase

I had great service with all the staff. Very helpful Nicole walked me through my return and the policy. Reviews seem to be by Boomers who don't read websites before they buy.

Thumbnail of user thomasl989
1 review
0 helpful votes
February 1st, 2021

It said it will fit a boat up to 19' 6" my boat is 18' 6" and still it is about a foot short, and it is a weird shape. I think it would fit a hot air balloon better. Over all quality looks good, now I will see if customer care is as bad as everyone has been writing about. Stay tuned

Tip for consumers:
Buy larger

Products used:
Boat cover

Value
Shipping
Quality
Thumbnail of user sharonb1433
1 review
0 helpful votes
March 11th, 2021

Fantastic service. Boat cover is high quality. Fast turnaround. Easy web site to use. Highly recommend.

Products used:
Boat cover

Service
Value
Shipping
Quality
Thumbnail of user daveh666
1 review
0 helpful votes
October 2nd, 2020

I'm reading all these bad reviews and I just don't get it. My Bimini arrived really, really fast and, although I understood I was buying an inexpensive product, the Bimini top far exceeded my expectations. It even included tools for installation.

Thumbnail of user jamesf3995
1 review
1 helpful vote
August 10th, 2023

They do not stand behind the workmanship on their products. I purchased a Bimini top from them and installed it. It immediately came apart at the seem on the front corner. They are refusing to accept a return and telling me since it is damaged (ripped Seem) they will not accept it back. I even went as far as to purchase another one from them and they still denied my return! Buyer beware. PLEASE LOOK AT SOME OF THE REVIEWS FROM OTHER CUSTOMERS. SAME ISSUE, POOR QUALITY. RIPPING

Tip for consumers:
Measuring guide was not very accurate and the customer service representative that is in charge of returns "Nicole" was very rude

Products used:
Bimini Top

Service
Value
Shipping
Returns
Quality
Thumbnail of user danh1428
1 review
0 helpful votes
August 7th, 2023

I purchased a Bimini Top for my 21 foot pontoon. Within the warranty period some stitching came out under normal use. When I contacted the claim department the quickly pulled up my order. They asked for picture of the two damaged areas. I sent them, asked for serial number, I took a picture and sent that. The had other questions which I answered. After the told me that they had the information they needed. The asked me to take pictures of the top from multiple sides. I had taken the top off, so I could put they new one on. It seems that the just keep coming back with more items in hope they wear the buyer out, so he will forget about it.
Very disappointed customer

Products used:
Pontoon Boat Bimini Top

Service
Value
Shipping
Quality
Thumbnail of user jasonc1844
1 review
4 helpful votes
January 12th, 2022

Take pictures of my cover clear window 2 small about size of quarter just emailed your return has been closed basically screw you

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