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Claim Your BusinessNational Boat Covers has a rating of 3.2 stars from 64 reviews, indicating that most customers are generally satisfied with their purchases. National Boat Covers ranks 8th among Boats sites.
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So far, this is the best boat cover I have purchased. The straps don't go over the cover like the previous versions I have purchased, which makes it a lot easier fastening to the trailer. There has not been any rain since obtaining it, but I believe it should work as expected. Highly recommend if you've also struggled with the straps going over the entire boat cover.
We ordered an $800 boat cover, to have it split down the seam after 1 use. We were told we would be given no more than $75 to repair locally. When asked if we could return/exchange or have them repair, they said none were options. I spoke with Nicole, and she was short and rude. When asked to speak with a supervisor to escalate our claim, I was told that is not an option. Disappointed and unsure how they are promoting 5 stars on their website.
So far, this is the best boat cover I have purchased. The straps don't go over the cover like the previous versions I have purchased, which makes it a lot easier fastening to the trailer. There has not been any rain since obtaining it, but I believe it should work as expected. Highly recommend if you've also struggled with the straps going over the entire boat cover.
Bought the cover to keep my Regulator 29 clean in the driveway. Boat comes standard with rod holders on the tee top. After 4 months of use the cover ripped at the rod holder. Called and Sent pictures claim was denied immediately. I bought the more expensive cover looking for better quality, 7 year warranty is a scam. Pre-purchase when talking to tech support i was told you could cover the boat for the winter in the north east with this cover. Didn't make it through the first summer.
Tip for consumers:
Material was clearly not heavy enough for the size of the cover.
Products used:
Boat Cover
The straps are easy to use and feel secure. The bigger question is the longevity of this cover. We are in the desert southwest, hot and dry. My husband says to give it a year; I'm hoping for two. We shall see. The quality is good, and I would recommend this item.
We ordered an $800 boat cover, to have it split down the seam after 1 use. We were told we would be given no more than $75 to repair locally. When asked if we could return/exchange or have them repair, they said none were options. I spoke with Nicole, and she was short and rude. When asked to speak with a supervisor to escalate our claim, I was told that is not an option. Disappointed and unsure how they are promoting 5 stars on their website.
The best cover I have bought compared to other pricey brands. The first time I used it, it was a little snug, but it did stretch over time and now has a perfect fit. Easy to install. Color does fade over time from being out in the sun, but personally, it is not a big deal for me.
Good, durable, well-made cover. For the value, you can't go wrong. We had multiple rain showers here on the east coast, and they are holding up well. I would definitely buy it again.
They are easy to attach and are spaced out evenly to ensure a perfect fit. Cover the boat nicely. I would purchase again.
I love the cover. By placing it on the shelf, I'm able to fold it out on my own to install. Holds up in strong wind and repels water well. Like working in a tent if you need to.
Has held up well through the snow and rain. No tears, even through the downpour. Just make sure to protect any corners of the boat with some padding, as I am nervous with the weight that it may cause a few tears.
Purchased a boat cover that is advertised as being used to trailer while traveling. It ripped to shreds in first 2 hours of traveling. Warranty was not honored because it was ripped while trailering which they advertised it's used for but won't cover warranty if damaged while trailering. Makes no sense this company is a joke. If purchasing a cover from them which I would highly recommend not doing so just no you will have no warranty if damaged while towing boat. STAY AWAY AT ALL COST!
Products used:
Boat Cover
So far, so good! We have used this for several months now, and it has worked out great. Fits your boat perfectly, is durable, and is weather-resistant. We love the straps that clip around the trailer.
This cover blew my mind. My husband said there was no way it was going to be that good for that price. He was wrong! This thing is awesome. Fit the boat great even with the trolling motor still on. No leaks and breathes well. Highly recommend.
This definitely works very well and fits perfectly on my boat! I have this covered it very well and is very durable! The material is very good!
Tip for consumers:
No
Products used:
Yes
I was very surprised to see this quality for the cost of the cover. Even though it's not a fitted cover, it still looks decent when it's tightened up right. The outboard motor will not cover and needs a separate cover.
It was better than I expected for the price. I just bought a fishing boat, and I don't have a covered place to park it. I bought this cover to keep the rain and leaves out. I do recommend you buy or make a pole or brace to help keep water from pooling on top.
I bought this as a replacement for the first one I bought four years ago because I didn't want to not be able to find it when I needed it. Four harsh winters in, and my original is still going strong. I may never need this replacement.
I bought a Bimini top that was supposed to fit up to 103" laid on the floor it wasn't even their minimum width of 93" I believe they shipped me the wrong top. My frame width is 100" and they always have a little curve so that a given top parameter but laid flat on the floor without being on the frame it didn't make its minimum dimension. Argument I've customer service, I had to pay to ship plus 18% restock. On a $507.00 purchase with shipping I'm out $118.00 and got no top. Horrible company and policies. Even if they are wrong which they never admit. DO NOT BUY and be sure to read policies of any similar cover company.
Tip for consumers:
Read their policies and with this company even more so. And eleventh you will get a hard time if issues come up. If I had ever thought I would get beat up by their inconsiderate blaming customer service for the cost to me of $118..with me paying for return shipping out of 507.00 I would rather have shot myself in the foor
Products used:
Non, I shipped it back at approx 18% restocking fee and $27.00 shipping
Crazy how waterproof the cover is! It will hold a puddle of water for a week on this cover. Get the water remover from the top, and the boat carpet is still dry! Well worth the purchase
I had great service with all the staff. Very helpful Nicole walked me through my return and the policy. Reviews seem to be by Boomers who don't read websites before they buy.
It said it will fit a boat up to 19' 6" my boat is 18' 6" and still it is about a foot short, and it is a weird shape. I think it would fit a hot air balloon better. Over all quality looks good, now I will see if customer care is as bad as everyone has been writing about. Stay tuned
Tip for consumers:
Buy larger
Products used:
Boat cover
Fantastic service. Boat cover is high quality. Fast turnaround. Easy web site to use. Highly recommend.
Products used:
Boat cover
I'm reading all these bad reviews and I just don't get it. My Bimini arrived really, really fast and, although I understood I was buying an inexpensive product, the Bimini top far exceeded my expectations. It even included tools for installation.
They do not stand behind the workmanship on their products. I purchased a Bimini top from them and installed it. It immediately came apart at the seem on the front corner. They are refusing to accept a return and telling me since it is damaged (ripped Seem) they will not accept it back. I even went as far as to purchase another one from them and they still denied my return! Buyer beware. PLEASE LOOK AT SOME OF THE REVIEWS FROM OTHER CUSTOMERS. SAME ISSUE, POOR QUALITY. RIPPING
Tip for consumers:
Measuring guide was not very accurate and the customer service representative that is in charge of returns "Nicole" was very rude
Products used:
Bimini Top
I purchased a Bimini Top for my 21 foot pontoon. Within the warranty period some stitching came out under normal use. When I contacted the claim department the quickly pulled up my order. They asked for picture of the two damaged areas. I sent them, asked for serial number, I took a picture and sent that. The had other questions which I answered. After the told me that they had the information they needed. The asked me to take pictures of the top from multiple sides. I had taken the top off, so I could put they new one on. It seems that the just keep coming back with more items in hope they wear the buyer out, so he will forget about it.
Very disappointed customer
Products used:
Pontoon Boat Bimini Top
Take pictures of my cover clear window 2 small about size of quarter just emailed your return has been closed basically screw you
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