This website seems to be closed. Find similar businesses
  • Nastydress

Nastydress

Overview

Nastydress has a rating of 1.86 stars from 988 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Nastydress most frequently mention customer service, tracking number, and business days problems. Nastydress ranks 50th among Clubwear sites.

  • Service
    80
  • Value
    78
  • Shipping
    79
  • Returns
    54
  • Quality
    71
24
See all photos

What reviewers want you to know

Positive highlights

  • The customer service was very friendly, helpful, and super quick.

Critical highlights

  • (No idea why) crap quality and they won't send me my order number
  • Not only did I not receive my items, but now my credit card number has been stolen.
How would you rate Nastydress?
Top Positive Review

“Nastydress looks like a modern cloth-shopping website”

Bali I.
4/5/17

Nastydress looks like a modern cloth-shopping website, the orientation is easy. You can find fashionable clothing for man and woman. The quality of the products compared to these low-prices is excellent. Fast and trustworthy shipping, nice and helpful customer support. Not many cloth-shops have fancy dresses in big sizes, but this one does have them. I would definitely recommend it to everyone.

Top Critical Review

“Scamers”

ALICIA G.
4/5/22

I remember I ordered a lot of nice things in good price and I never received. Disappointed I don't know why this people was not verified by Facebook. Was Scamers

Reviews (988)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (159) order number (31) credit card (24) phone number (26)
Thumbnail of user carissas3
1 review
3 helpful votes
November 30th, 2015

I thought that i would take advantage with the cyber monday sales you are having. Now after reading all of these reviews im totally freaked out. Is there anyway for a refund or could you tell me how long it will take for my items to arrive. I have 2 different order IDs thx

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear carissa,

We are sorry for any inconvenience that we cause.

We have already contacted you by email with the order details, please check it.

Best regards,
Customer Service

Thumbnail of user reneec22
1 review
1 helpful vote
October 6th, 2015

The clothing I ordered was poorly made seams sewn wrong, threads in tangled at each ending point but the BIGGEST problem was the sizing. Ordered a 2x on shirts and well they were actually a large even ordered a corset type and with the ribbon fully extended still came up short I would say if you are going to order from this company go UP 2 sizes do not go by the size chart it is in accurate I used it with a seamstress measuring tape to get the right size and it is not what they claim and the return policy is nearly impossible by the time YOU pay for the return shipping to CHINA and take pictures that you have to send in an e-mail that they them selves say may not work and you will be sent an alternate e-mail to try again. LOTS of hassle for poor product buy at YOUR RISK.

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Renee,
Thank you for your important feedback and for letting us about your experience with us.

Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
Would you please provide us with your order number so that we can check the process of your parcel for you?

Thank you again for bringing these matters to our attention.
Best Regards
Customer Service

Thumbnail of user kerryh40
1 review
1 helpful vote
April 12th, 2017

Item ordered 21st Jan and was not sent (supposedly) until 15th Feb. At 10th April item was still not received. No reply to direct email so I made claim via Paypal. I did receive a prompt refund via Paypal.

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Kerry H,
We regret to hear that you did not receive your order.
I am sorry to tell you that we did not receive your message.
We have various different shipping methods that the customer can choose before the checkout. These vary in delivery time and we ask that customers wait patiently for their goods to arrive.
We have offered you a solution to your issue via our Support Center. Please check this and reply back to us.
Thank you for your understanding.
Nastydress Customer Service Team

Thumbnail of user elizabethm114
1 review
0 helpful votes
November 28th, 2015

I ordered from them 2 weeks before Halloween and I got my order on time. The dress fit almost perfect in fact it was slightly bigger. However it looked just like the way it looked online. Maybe I was lucky I don't know. But now I ordered 2 more dresses from them lets see what happens. It says I am supposed to get it on Tuesday lets see.

Update:

So my order still has not gotten here yet. I sent a ticket to them and they finally replied gave me a tracking number and the Chinese tracking site. I tracked my package and it is still in China. But it's been shipped. I will never order from them again though. It takes too long to get to you. In addition, sometimes they don't have what you ordered so you have to get a refund or chose something else.

Again with my first order I got it on time. But now with this 2nd order its been problematic. I don't trust them and I will never order from them again.

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Elizabeth M.
Thank you for your feedback.
Please rest assured that we will contact you to confirm the package status.
Thank you for your understanding.
Best regards,
Customer Service

Thumbnail of user wendys53
1 review
4 helpful votes
September 2nd, 2015

I ordered two bathing suits in March of 2015 and only received one bathing suit. I contacted them to get my money back or my order reshipped and nothing. I'm highly mad because my emails have went unanswered

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Wendy,
We're extremely grateful for your constructive feedback.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
You can contact us to request details for your order at this link:
http://www.nastydress.com/contact-us/
For the problems mentioned, please send us your order number so that we can check it for you and solve the problem ASAP.

Thank you again for bringing these matters to our attention.
Best Regards
Customer Service

Thumbnail of user mairiadl
1 review
2 helpful votes
May 16th, 2016

I ordered leggings on the 20th of December 2015 and they STILL have NOT arrived, I payed £19.33 all together and I'm totally appalled of the inability to fulfill their duties! I want a full refund AND my leggings!

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Mairiad,
Thank you for take your time to write this review.
We're sorry to hear that you haven't received the order.
For this issue we have already refunded, please check your account and our email for details.
Thank you for your support.
Yours sincerely,
Nastydress.com Customer Service

Thumbnail of user jons152
1 review
8 helpful votes
October 27th, 2016

Still no change in order. Still processing after weeks... paid extra for speedy delivery..

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Jon S,
Thanks for sharing your experience with us.
We have offered the processing time for each item online, you can check before placing the order.
Your case has been taken cared of by our support team and we have offered you solution in the email, could you check it and reply to us?
We very much regret that the inconvenience has occurred.
Best Regards
Nastydress Customer Service

Thumbnail of user kerryb27
1 review
2 helpful votes
December 9th, 2015

I purchased an item on Saturday 12/5 and paid extra to ensure I would have it in time of when I needed it and still no movement on my account. I am not feeling good about me having it on time after reading these reviews.

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Kerry,

We regret for inconvenience or frustration that we cause.

We have replied to your email, please check it and reply to us.

Best regards,
Customer Service

Thumbnail of user francescam8
1 review
6 helpful votes
March 12th, 2016

I bought 3 items - a hoodie (I love it), a leather-look jacket with a fake hoodie insert (looked amazing on the website, looks REALLY, REALLY cheap and orange and hideous in real life) and a bikini (bottoms are really tiny and tight, top has weird mounded cups that are the wrong shape, and the seams ripped when I tried it on). I am a UK size 10 and found a medium hoodie fits well, a medium jacket was too big, and a small bikini fits on top but the briefs do not! The items came relatively quickly, in 2 different packages. There were good aspects, but overall I really don't think it is worth buying from this site. Sorry Nastydress.

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Francesca,
Thank you for your recent comment.
We feel sorry for the item didn't meet your expectation.
And we had tried to contact you about this issue but didn't get any reply. Would you mind to check at your account and keep communication with us there?
Thank you very much for your understanding.
Yours sincerely,
Nastydress.com Customer Service

Thumbnail of user tsholofelom
1 review
9 helpful votes
November 10th, 2015

So I wrote a review about nasty dress in November, Nastydress responsed to my review. I was told that they were sorry for the inconvenience and would refund me via paypal. It took about 3weeks. But today I finally got my money back. I'm glad I got my money back, but I've definitely learnt my lesson.

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear tsholofelom,

We are sorry that we have resend your package on September 3.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.

Best regards,
Customer Service

Thumbnail of user jennifers164
3 reviews
18 helpful votes
January 22nd, 2016

Hi, this is only sort of a review for nastydress, it's more of a tip. I did order from nastydress. Then I came on here and read the reviews (a little backwards, I know). After seeing the overwhelming amount of negative responses I got nervous. After I read the good reviews, I got even more nervous (hint: check out the 5 star reviewers who have several reviews to their name. They've all reviewed the same companies - rosegal, everbuying, sammydress, etc. - and only those companies. These are all businesses that are connected to nastydress and so one assumes the reviewers are not real people or are paid by the mother company. I canceled my order. To be fair, nastydress was prompt in responding and though it took about a week to refund me they told me it would take that long right from the start.

So instead I went to ebay, I was curious what I could find there that was comparable. Guess what? All the same stuff that's on nastydress. As in, exactly the same, down to the exact same photos of the products for prices just as low. I was personally looking for lingerie. Here's my results and I assume that you would get the exact same products from nastydress if you do order from there since it's the same photos.
- I ordered panties, stockings, a robe, and teddies.
- I am 5'6 and 125lbs
- panties, generally a bit small but they still fit. Actually pretty well made.
-stockings, fit well, look good, ordering more
-robe, forget it, too small, not great quality
-teddies, mostly too small, mostly made of a fine softer net type material instead of something silky or chiffon, they'd work for a one time thing where you think they might possibly get, um, damaged.
Conclusions - If you want to order some stuff, use ebay or Amazon instead of nastydress or sammydress; you can choose top rated sellers and you have a reputable company backing you up in case of disputes. Everything arrived, and again, you have e-bay or Amazon to back you up if it doesn't. I assume that there are a few factories in China that sell to a ton of these different Chinese sellers, so you can look for the cheapest price from the best rated seller and get the same product. Do not order clothes from a Chinese company unless you are built like a Chinese person! Most of the teddies said they fit size xs-m. This is pretty much only true in Asia cause I'm a size 4/S in Canada and for anything I had to fit over my bust I was pretty much screwed. Most of the stuff that actually specifies measurements think 29 inches for the bust is a size M-L.
So, maybe nastydress would be fine, but ebay for sure is. Don't expect stellar quality and be super careful about sizes and you'll be fine.
P.S. Fake order number or it wouldn't let me submit a 2 star review
UPDATE: If you'll notice nastydress responded asking for a real order number so they can help solve my problem, meaning they didn't read the actual review, only looked at the rating, and sent out an automated response.

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

DearJennifer S,
Thank you for your feedback.
We are really want to help to solve your problem.
Please offer us your valid order number so that we could contact you and check this issue.
We looking forward to hearing from you.
Thank you for your cooperation.
Kind regards,
Customer Service

Thumbnail of user lornas8
1 review
9 helpful votes
November 29th, 2015

I have ordered a bikini from NastyDress.com about a week ago. Having read all of these reviews I'm not too hopeful.
I have received an email today saying my item has been shipped and says to expect delivery in business days... What's that meant to mean? I guess they were supposed to put number of days, but couldn't handle that complexity...
There is also a link to "track my order" that doesn't work, so I now have no idea where this parcel is, and I'm very sceptical as to whether I'll ever receive my bikini if I'm honest.
Honestly people, really not worth the money! Especially seeing as I paid an extra $13 to have the fastest and safest delivery... Total sham if you ask me!

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Lorna S.
Thank you for your feedback.
Please rest assured that we will contact you to confirm the package status.
Thank you for your understanding.
Best regards,
Customer Service

Thumbnail of user katherinem31
2 reviews
3 helpful votes
February 4th, 2016

I ordered from this site just a few days ago. I picked out a cute Teddy to wear for my boyfriend on Valentine's day. I check the status of my orders constantly, and noticed that after a couple days the status was (and still is) "processing". I sent an email to their customer service to ask why that was, due to the fact the money had already been taken out of my account. I received a reply within 12 hours, and they said it was a "popular" item, and my order was due to ship on the 20th. They did offer for me to pick a different item to exchange, and depending on price they'd refund the rest back or I pay the difference if it was more expensive. I'm just a bit dissapointed that I won't receive it before valentines day, I was really looking forward to wearing it. I will leave another review once I receive my item!

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Katherine M.
Thank you your valuable feedback.
We are so sorry about the issue that you had mentioned.
We had arranged refund to you and if you have any further concern, please feel free to contact us at https://support.nastydress.com/ticket/ticket/index
Thank you for your collaboration.
Kind regards,
Customer Service

Thumbnail of user angelam49
1 review
9 helpful votes
July 5th, 2015

I was thinking about placing an order but after reading all the negative reviews I'll pass I mean something must be wrong there's no way your gonna have this many negative comments if there wasn't.

Thumbnail of user eishaf
1 review
6 helpful votes
August 12th, 2015

I JUST ORDERED FROM THEM 2 WEEKS AGO I GOT MY DRESS ON TIME I PAID FOR EXPEDITED SHIPPING THAT WAS NOT A PROBLEM OK GOOD, BUT! MY ISSUE WAS THE DRESS I ORDERED WAS NOT I REPEAT WAS NOT WHAT I SAW ON THEIR SITE! I WAS HIGHLY DISAPPOINTED MY EVENT WAS THE NEXT DAY SO I COULD NOT RETURN IT AND EXCHANGE, I HAD TO RUN OUT AND GET A QUICK DRESS FROM THE STORE. IT WAS A DISASTER I SHOULD HAVE READ THE REVIEWS FIRST LUCKILY ONLY PAYED $30 INCLUDING SHIPPING. WONT GET NOT EVEN A $1 OF MY MONEY OR TIME NOMORE

Tip for consumers:
INVESTIGATE ITEMS BEFORE PURCHASING, SOME ARE NOT WHAT THEY POST ON SITE.

Service
Value
Shipping
Quality
Thumbnail of user esterleenm
1 review
5 helpful votes
September 6th, 2015

Beautiful clothes on the website but i guess i will never know for sure cause im still waiting on my order.

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Esterleen,
Thank you so much for informing us about your shopping experience.
We're very sorry for your concerns and the issues you have raised.
We will contact related staff to confirm the problem.
Would you please tell me the order number so that we can check it for you.?
We will send you detailed information on your order for the problem.
Please contact us in this link at any time.
http://www.nastydress.com/contact-us/

You are a valued customer, and we are committed to providing you with the best service possible.
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service

Thumbnail of user angelat34
1 review
3 helpful votes
November 10th, 2015

I ordered an item in beginning September, as i wanted to get a few things from the website, but just wanted to see how it was first. It is ridiculous that i have to wait 2 MONTHS for a pair of pants. If they don't give me a refund on the 14th Nov, like they said they would if my item has not arrived by then... I WILL BE CALLING MY LAWYER AND WILL SUE THEM! This is out-right stealing... and i will not let them get away with this! ---------- UPDATE--------they did give me a refund and I must say I was surprised at that. So I am giving them one more star because of that. But I would stil not recommend them as its a waste of time.

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Angela,

Please find the previous ticket that our collegue is helping you in this issue.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.

Best regards,
Customer Service

Thumbnail of user bettyb55
2 reviews
5 helpful votes
May 13th, 2016

Well, do I blame the company? Nup! You get what you paid for. Online the photos lookEd better than the real clothes I received. I ended threw 3 items in trash can. I kept one item. The sewing is horrible.

Thumbnail of user janec67
1 review
2 helpful votes
October 28th, 2015

Ive ordered 2 tops it is now 3 wks no sign and not even an e. Mail from you whichnis very bad for your business no wonder you have bad reviews and yet your happy enough to take my money would like a reply if thats not to difficult

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear jane,

Thank you for your important feedback and for letting us about your experience with us.
Once we shipped out your package customer will get a message from us.
Please provide the order number and we will check it for you.
Or you can contact us in this link:
http://www.nastydress.com/contact-us/

Best Regards
Customer Service

Thumbnail of user raes2
1 review
10 helpful votes
March 23rd, 2015

Notice the good reviews are all misspelled horribly as though someone from hmm where the company is located tried to write them in english. Lots have boy names saying they love their dresses. All profiles have the one review and are not complete. Classy.

Thumbnail of user kaylas26
1 review
2 helpful votes
March 1st, 2016

I ordered a total of five blouses from this site. Shortly after I ordered, I received an email stating one of my blouses did not ship but the others were on their way. No explanation for the blouse that didn't ship, it just didn't? And where's my $12 I paid for it? I did not have an issue tracking my items. After reading some reviews, I thought I wouldn't see my package. But it arrived within 10 days. The items smelled like chemicals. Three of the items seemed like they were sewn on the spot and shipped. The clothes seem to be an imitation of what you see on the site. Two of my blouses looked exactly like they did on the site and were very pretty. However, the material is very cheap, but hey you get what you pay for. I have big arms, broad shoulders, and a large bust. I had an issue with the way the clothes fit my upper body. I even ordered XL. I will never order from this site again. I felt ripped off because one of my blouses did not ship and they didn't even tell me if it's still coming or if it's a lost cause. Also, I wasn't 100% satisfied with my order as it came in. I wouldn't recommend this site.

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Kayla,
Thank you for notifying us of your complaint.
We are extremely sorry about the situation.
We have taken care of your complaint and offered the best solution to you.
Could you please check your Natydress account and answer to us?
We looking forward to hearing from you.
Yours sincerely,
Nastydress.com Customer Service

Thumbnail of user jana192
1 review
2 helpful votes
April 27th, 2016

I keep getting the same email spammed to me, but no phone number or contact number to return a dress that is tailored wrong. Help..

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Jan,
Thank you for your recent review.
We're sorry that the items you receive don't meet your expectation.
We need to confirm this issue before we figure out solution, please provide us the correct order number so that we can resolve this problem. The order number provided is not complete.
Or please contact us at https://support.nastydress.com/ticket/ticket/index with the title 'reply from sj'.
Looking forward to hearing from you.
Yours sincerely,
Nastydress.com Customer Service

Thumbnail of user maryt77
1 review
8 helpful votes
June 29th, 2015

I have been calling the number on you site to speak to someone before I place an order and when the phone pick up it just says no one isn't available. Is your store legit? You have a great store just do the right thing with it or let it go. You must please your customers. That is how you get rich.

Thumbnail of user fluffym1
1 review
1 helpful vote
March 25th, 2015

I finally received my last item two days ago. None of the items came together and everything took about a month and a half to get here. The clothes fit ok but the product is very cheap (which is not surprising due to the price). I won't be ordering from this website again however. This was a very disappointing experience.

Thumbnail of user irinab3
1 review
9 helpful votes
August 4th, 2015

Hello! Today is August 4th 2015. 2 months that I sent to the Nastydress my 3 items. I have all relevant documents from Canada post. This is awful and terribly situation with my 3 items that i sending to them back right away when I got them on June 4th and still waiting for their refund! I have never get this kind of service from other on-line companies! Sorry to tell you but I think they are crossed all the lines. I am tired to ask them every week during 2 months if they are receive my 3 items or not. I am sure for 100% that the envelope with my items Throw in on one of the shelves in their warehouse in the Netherlander. Its unbelievable and unpleasant situation that I found my self with Nastydress company! Best Regarts Irina Badalian

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Find women's sexy clothes, dresses and accessories for great prices at Nastydress.com.

Company Representative

Thumbnail of user sandyz1
Sandy Z.

How do I know I can trust these reviews about Nastydress?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Nastydress?