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Claim Your BusinessNapaStyle has a rating of 1.88 stars from 17 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about NapaStyle most frequently mention customer service problems. NapaStyle ranks 671st among Home Decor sites.
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I am surprised to see such bad reviews! I have bought numerous things from NapaStyle including a pub table with matching bar stools; and a very unusual game table. Both items were securely packed with no damage to either, and great additions to our home. Like the use of wine barrels for the pub table and stools. I was looking for a bar cabinet so I checked its website. Very sad to learn its currently not available.
This company used to be incredible to deal with. The merchandise was unique enough & fair in price. However, I have ordered from them twice since July 2015 & it's been a fiasco. I am still waiting on my July items and there is no such thing as a live customer service rep to help you out. No one ever returns your calls either. If I didn't know any better, I would say this company must be on the brink of closing.
I ordered 2 items in Dec 2015. Got one item no invoice piece of paper thrown in box. No mention about getting my other item. I called customer service first of Jan 2016 and customer service said it's going to ship out end of week never got the $80.00 item. Called the following week and receive a message that said not taking orders at this time! Their website says the same. Don't know if I will get charged for the item that I did not receive but if I do will call our card company. Napa Style customer Sevice has always been lousy been shopping their the past 2 years I love their items they sold. I hope someone can sell the same items and give their customers more respect and appreciate them
Welcome to NapaStyle's new home, by Tuesday Morning.
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