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Namshi has a rating of 1.45 stars from 158 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Namshi most frequently mention customer service, next day, and credit card problems. Namshi ranks 951st among Clothing Other sites.
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I ordered some football boots from namshi, specifically the mds zoom vapor 15s, and it shipped to me in less then 24 hours, in fact only a bit more than 12 hours, but it was my wrong size, which was my fault, so i asked for an exchange and it got approved. I asked how long it would take through email and they answered in a flash. The only reason im giving a 4 star is because the tag, box and wrapping paper were slightly damaged and the box had one small stain.
Where is my refund? I have been following up for a month now! Worst customer experience. Useless teams who are just sitting there and not helping the customers. Nobody is replying to my emails. Whenever I call, I get the same answer everytime that money will be refunded withing 2 working days..
Hello, I ordered many things from Namshi some of them are good but one time I ordered 3 lipglosses and they send me confirmation and just after it they send again an email that sorry your order has not been processed due to payment issue so please order again so I ordered again then I saw my bank SMS that they took money from previous order snd they took again but simple common sense I don't want 2 orderof 3 lipglosses I only ordered because Namshi sent an email so when I asked that you already took my money why you lied and because of that I ordered again and waste my 167sr so please refund my money snd cancel my new order but no after so many emails exchanged they didn't give me satisfactory resolution. And I bought a wallet but in picture it look normal but when I got its too big I mean no one want to buy this big wallet so I want to return but same thing happened they disappeared. VERY VERY disappointed.
I bought "Robert Wood" lap top bag, nice just design, bag without brand Labels. That's why I think it's fake brand, quality of material cheap and not resistant to scratch. Using 2nd day. Think Namshi also cooperate with unknown brands and selling it as Brand.
Products used:
Robert Wood lap top bag, but it was without any Brand logo.
The plus points were the sizes were perfect as displayed and delivery was next day which was amazingly good.
The negative points were the choker neck tee was dirty and the fabric of all tops were poor. The tops were shorter than appeared in the pictures. Value for money but do not think will use the tops as much as desired. Wish I would have taken photos but got home and used stain remover to get rid of the stains and glad it's gone!
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