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Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.
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Namecheap rocks... Network Solutions can kiss my $#*!. I used them for 7 years but they're just so crap now. Please don't ever follow them down the path of putting revenue above service - ultimately that path leads to the end of a business.
Your company makes it so easy.
Thanks,
Greg
Great
I purchased my domain smooth and fast. Very Good!
You guys are d'bomb! I'm a happy camper. Thank you Namecheap.
The website and checkout were not as clear as they could be.
Quick and not muddled.
I really like hosting with namecheap.com for the instant set up and the payment methods. When I use namecheap fund to pay I don't even feel like I spent money though I added that money to my account long ago. I love namecheap customer service for when I followed the instructions they gave me, everything went on perfect. For me, namecheap.com = quality and cheap price. I always recommend it when I have a chance.
Great place to buy domains, I may switch hosting service since I haven't been loved my current hosting service, so as soon as my subscription is done, I'll probably switch.
Far easier on the new website..
Had to look around navigation to find what I was looking for but didn't take too long and I got it done.
Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.