Naked Wardrobe has a rating of 1.55 stars from 71 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Naked Wardrobe most frequently mention customer service, tracking number, and bathing suit problems. Naked Wardrobe ranks 2216th among Women's Clothing sites.
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Their dresses snatch your body for sure. But sometimes the dress has soooo much compression that it's very difficult to put on.
Naked Wardrobe is great... until you need to return their clothes! First of all, they will force you to pay for return shipping. Secondly, when you finally return the clothes, you'll hear nothing but radio silence from them. In my case, I returned a pair of pants that didn't fit well. I KNOW for a fact it made it to their address because I have the tracking number, and it indicated a successful delivery. Despite numerous emails, they did not reply to my concerns regarding a refund. I had to report them to several regulatory bodies and escalate the issue with PayPal! Again... good... until you have to return the clothes. And unfortunately, you're bound to come across an issue in which you'll have no choice but to return due to fit issues.
I loved Naked Wardrobe until they sent me the wrong size and wouldn't respond to any of my emails for an exchange or refund. I ordered a large bodysuit and received an extra small. I sent emails with pictures, receipt, tracking number, etc. everything they require and I've gotten no response. It's not my fault they sent the wrong size. I'm so disappointed. I loved them, but l'll never order from them again.
Love the style of their stuff and I have ordered a lot of their stuff. It is all cute but overall low quality. Everything pills even if you hand wash and watch how you wear the clothing. It is cheap fabric. Also, bodysuits stretch to the point that for example, the straps of one no long stays on your shoulders b/c the overall bodysuit is so overly stretched.
You are paying inflated prices for the fashion/style that is it - other than that there is nothing spectacular about this brand. Nothing lasts and I have experienced it myself.
Products used:
Several tank tops, midi skirts, and mini skirts. Also purchased several of their midi dresses and pants.
They always give these fake promo codes, and when you get to the website there is no way to enter the promo code. I email their customer service to ask them about the promo code, but they don't respond. There is new site that sells amazing bodysuits, just like them. I'll just continue to buy from them because they are more cheaper and the prices are better.
Tip for consumers:
Make sure you keep all your information, just incase you have to file a claim with your credit card or Paypal.
Products used:
clothes
I have ordered from them a couple of times, until recently that I made an order and this time they posted on the site to please disregard any delays on shipping because of COVID. Which is fine as I have ordered from other stores and the same thing happen. So two weeks pass by I had no tracking number so I messaged customer service and later received an email with a tracking number. Fine, another week goes by there is no movement with my order so I figure something is wrong I send them another message they don't answer fine again so I wait another week so now we are going into a month and no movement from the tracking number. So I start messaging them constantly until finally got an answer saying that they apologize they noticed the no movement and think my shipment got lost in transit. So my question is, if I never would have messaged them I would have never known what happened with my shipment or money. Thanks but no thanks last time I'll order from this site again.
Disappointed! I ordered a regular bathing suit top and bottom. The one I received was a thong. I ordered a large size intentionally for this reason. Unfortunately, that didn't matter. Come on, we are average sized women. Disappointed!
The quality Is very $#*!ty and I ordered a sweater and the sweater was basically see through. The material was not like same material on the website. Very misleading to say the least, Don't give these $#*!s any money go to fashion nova or clothes envy much better quality and selection.
I never really complain and this is the first review I have ever written which should pretty much let you know how bad an experience this was. I ordered one of their luscious maxi's for a wedding I was attending I made sure I ordered it with ample time to ensure that the dress would come at a reasonable time before the wedding to make sure it fit right. As the weeks passed I still had not received my dress and the tracker was not updating to let me know where my package was. I had to email them twice before they got back to me explaining that because I'm in Canada and not the US it's not their responsibility, which is ridiculous. They then proceeded to tell me that international orders can take anywhere up to 25 business days apparantly it says that on their website. I checked their FAQ section it says nothing of the sort. I still have yet to receive my product or any info of it's whereabouts. With any other website I order from I can track the package everywhere until it arrives or I can contact customer service and they will let me know. This company has refused to do that and won't even try they said it was on me. This company has shown terrible business. They do not care for the consumer or their products. Save yourself the trouble and headaches and order from a different company.
6 days ago I decided to give Naked Wardrobe a try and today I received my order. Not bad in terms of the delivery time. My 2 stars because 1 dress did fit but the quality of the material was poor.
Given my fear of rayon I bought 2 identical dresses which were composed of: 48% Polyester, 48% Rayon, 4% Spandex. Most of the dresses I liked on the website had higher rates of rayon. These were a Small in white and Medium in grey so that I could figure out my size (the size that would not fit I would gift as I've read below horrible customer service reviews so I wasn't trying to go up that alley).
First off, I am a very uncommon size (bust 32, waist 24.5, hip 35.25, second hip 39.75). Both dresses actually fit me due to their elasticity (e.g. The butt area didn't look super stretched). BUT the white one was extremely see-through (how come the bra line or nipples do not show on the model!?! At least F21 or Tobi gives you a hint of see-through in their photos). Misleading. If you try to wear a white underwear and bra the contrast is just too much. I may only be able to use this as a pool party dress - if anything. The grey one actually fit me yet the fabric gave me a horrible itch on my arms and back. I feel like I'm wearing wood chips, which is exactly what rylon is (note: not all clothing containing rylon irritates me).
I should have known better... this is the price we pay for fast fashion but I was hoping that Naked Wardrobe would hear its customers out and fix the issue of poor fabric. I said spend your money elsewhere because although the grey one was verrrry flattering... you won't have a problem with the fabric (even if it is fast fashion) at other online stores where they are happy to receive your returns/exchanges. Even if you don't care about using a dress 1-2 times before it shrinks... you can at least donate it vs throwing it away as I will most likely do with this white dress.
Hint: Order anything but white. The gray hid the see-through quality really well.
Main negatives:
- Don't expect to stay warm with this thin material
- Fabric may cause minor irritation
- Per my order email, a $25 fee will be charged for any order that is returned back to you if they find "makeup, self-tanner, deodorant, pet hair or any other stain"
So like many others i found Naked Wardrobe on IG they are hard to resist because the promote sales daily and the kardashians wear their items which i hate to say heavily influenced my desire to try this brand. Not to mention they are one of the first IG stores i followed that had their own unique style which i personally appreciate which is simple but "elegant" and sexy. However having purchased serval items from them i have a major issue with the fabric and the sizing. The crop oh so tight set i bought 3 a S a M and a L. The Med fit like an XS, the S fit like a Med, and the L fit well [ i am petite but very curvy in the hips and butt]. The fabric doesn't stretch very well in the small sizes but was very stretchy in the L. Then i bought a tank capri set in a large thinking this will fit perfect well the tank was a very weird cut for my body and the capri was too big and the fabric was very different and just not suitable to wear it just doesn't lay well on the body it's not ideal for a tight fitting legging and tank set. I just find myself upset at the money i spent to have so many issues with sizing like you literally will have no idea what size you actually wear unless your am xs with no curves to speak of... i also find the pricing too high for the quality of the fabrics.
When I found Naked Wardrobe, I thought I was in heaven. All their clothes looked amazing online. I ordered a matching set outfit but when I finally got it I was highly disappointed. The quality was very poor and thin, and seemed it would fit someone 5'2,90 lbs. I am a little over average height, 5'8, and am about 125 lbs... I ordered a size small (as I do everywhere else), I usually do not have a problem with outfits or dresses fitting me. However, the top would ride up, the sleeves were too short, and the skirt was too short. Then I read other reviews and wish I would have read them before ordering... I probably will not be ordering from here again.
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