NailPolishCanada Reviews - 20 Reviews of Nailpolishcanada.com

How would you rate NailPolishCanada?

Top Positive Review

“Great prices”

Heather M.

6/23/20

Found my regular brand of hair dye here and a bit cheaper than I'm used to. Shipping was fast despite a slight Covid19 related delay. Free expedited shipping with I think $25 or $35 order. 10/10 will order again.

Top Critical Review

“OPI deluted nail lacquer”

Nadia A.

9/10/20

I am a big fan of OPI nail polishes, I ordered 3 from this site and it is not a real OPI lacquer. It is very diluted so you need to apply 3-4 layers at least, plus it has dull/matte finish, while the color is not supposed to and it started to peal off next day, which never happens with OPI. Only cheap nail polish behaves like this. Very dissapointed and feel like I was cheated.

Reviews (20)

Oaka J.

13 reviews

2 helpful votes

“Great Customer Service”

July 19th, 2021

I can't say how grateful I am for this best customer Service! Definitely Nice Nail Polish, Great choices.

Helpful (0)

Thank you

nail p.

1 review

3 helpful votes

“Not sure what's happening”

September 30th, 2016

I tried to purchase a Shellac xpress5 topcoat and twice they've shipped out the wrong items. The first time Gina responded right away and was helpful but this time I have not received a response to my calls or email. The true test of customer service is dealing with mistakes. So far, not so good.

Update: today i received the correct item. Still a little unsure as to why the slow response but in any case, it has now been corrected and they upgraded the size to a larger size to help make up for the mishap. I would give them another chance.

Thank you

Helpful (3)

Thank you

Q&A (7)

Question:

Just doing research to make sure this isn't a scam site if i want to buy shellac nail polish.. Just doing research to make sure this isn't a scam site if i want to buy shellac nail polish..

Answer:

Hi Shawna, We are a legitimate business that has been open since March 2011. You can view some of our reviews on Facebook if you would like here - https://www.facebook.com/pg/nailpolishcanada/reviews/?ref=page_internal You can also see some of our Site Jabber reviews here - https://www.sitejabber.com/reviews/nailpolishcanada.com Shipping is free on all orders over $19 and we ship from Vancouver, BC and Toronto, Ont. Please let me know if I can help with anything else. Thanks so much, Nicole

By Nicole G., over a year old

Question:

What's the limit of the gift free items? i saw the note "(limit: 1 gift per customer)", but i noticed that i can add more than 2 gifts in my cart.. not sure if any of them will be remove after i check out. What's the limit of the gift free items? i saw the note "(limit: 1 gift per customer)", but i noticed that i can add more than 2 gifts in my cart.. not sure if any of them will be remove after i check out.

Answer:

Hi Tina, The limit is one per customer we double check before shipping. So if you add more than one our shipping department would cancel one of the gifts. Let me know if there is anything else I can help with, Thank you, Nicole

By Nicole G., over a year old

Question:

I last heard from gina on november 14 about my lost order of shampoo. my form was submitted to canada post before that, but i do not yet have my order or my money back. i would rather have the shampoo, please! melva graham guelph, on I last heard from gina on november 14 about my lost order of shampoo. my form was submitted to canada post before that, but i do not yet have my order or my money back. i would rather have the shampoo, please! melva graham guelph, on

Answer:

Hi Melva, I'm so sorry about this. We thought your order got delivered after we let Canada Post know there was an issue. Your order was re-shipped today and you'll have it soon. Thank you, Nicole

By Nicole G., over a year old

Question:

Are the cnd shellac products authentic? i emailed you a few days ago and still no response... Are the cnd shellac products authentic? i emailed you a few days ago and still no response...

Answer:

Hi there, Sorry you didn't receive a response, I'm not sure what happened there, my apologies. The CND Shellac products on our website are 100% authentic. We purchase from the Canadian supplier who purchases directly from CND Shellac in the U.S. We only carry authentic products that come directly from the makers. I hope that helps. Please let me know if I can help with anything else. Thank you, Nicole

By Nicole G., over a year old

Question:

Hi, i'm wondering if the beauty blender products are authentic beauty blender products. Hi, i'm wondering if the beauty blender products are authentic beauty blender products.

Answer:

Hi Christine, Thanks for messaging. The Beauty Blender products we carry are 100% authentic. We purchase from the Canadian supplier who purchases directly from Beauty Blender - the products ship from the manufacturer to the supplier then to us. I hope that helps. Please let me know if I can help with anything else. Thank you, Nicole

By Nicole G., over a year old

Question:

Are the beauty blenders authentic? Are the beauty blenders authentic?

Answer:

By Nicole G., over a year old

Question:

Do they sell to licensed & professionals only or to the public?

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Show all questions (7)

From the business

NailPolishCanada.com is a Canadian online store offering the widest variety in nail polish, haircare, skincare, and cosmetics. We focus on providing Canadians with fast, free shipping. Most orders ship next day. Shipping is free on all orders over...

Visit Website
Nails
#3 in Nails
Vancouver, BC, Canada
Edit business info

Company Representative

Nicole G.

How do I know I can trust these reviews about NailPolishCanada?

Sitejabber’s sole mission is to increase online transparency for buyers and businesses
Sitejabber has helped over 200M buyers make better purchasing decisions online
Suspicious reviews are flagged by our algorithms, moderators, and community members

Have a question about NailPolishCanada?