MY HUSBAND AND I ARE CURRENTLY WORKING WITH NACA TO ACHIEVE OUR GOAL OF HOME OWNERSHIP- WE KNOW FOR A FACT THAT IT IS NOT A SCAM BECAUSE BOTH OF OUR GREAT NIECES ARE CURRENTLY RESIDING IN THEIR BRAND NEW HOMES WHICH THEY ACHIEVED WITH THE ASSISTANCE OF NACA- THE PROCESS IS MADE EASIER BECAUSE OF THE COUNSELORS THAT WALK YOU TO THE PROCESS-BIG KUDOD TO OUR COUNSELOR ERNA WILSON…
It's been a long process but to own your own home is rewarding in the end. They have helpful counselors
I'm so excited about my NACA journey. This has to be the best mortgage program ever! I can't wait until it's m time to buy my dream home!
With interest at their highest in years, Naca is the best option their interest rate are great and you only have to put down a low closing cost.
I really wanted this program to work out in my favor, but if you have questions throughout the process and in between appointments (6 months), you have to wait until your next appointment. Initially I was told that I can email and contact my counselor (Curtis Luke) for additional questions. I mean he was 15minutes late to my interview, he has ample amount of time to respond obviously. Long response time (with still no response, one month) granted I am patient and understand the high volume of participants, but I called to speak to anyone to determine if this process is even worth it and I get irritated answers in lamens term, "stop calling, you called and emailed already (Tenecia Dixel)." I think im better off taking my chances with a normal lender and a faster process. I have a friend that went through a brokerage company and was approved in 2 days, granted she is better off financially, but still not so many limitations. The structure of this program is tidious and drawn out. Good luck
It's a lot of paper work and getting things in order but the representatives have been helpful and kind enough along the journey.
I've been working with my NCA MC for the past couple of months and she has been very detailed and helping me stay on track. The NACA program is the way to go.
By far the best mortgage around I'm glad I found out about naca. I would and will recommend to anyone in the market for a home
NACA is a wonderful program, I've been working towards buying a home and while it requires discipline and patience it is great to have someone help along the way!
I started with NACA some time ago. I was excited I did everything I was asked to do. After my second appointment my rep stop taking calls and didn't answer any emails. Here I am years later and still trying to get in touch with this lady. I have even called corporate office and the guy on the other end told me I have to pay for two years membership and also pay for a credit check. That was not helpful considering I asked how do I get a new rep and also about the lack of communication with my current rep. I even attended a new workshop class online during covid and was told I need to contact the old rep. This place has given such a head ache. They say they help people and I am not saying that they don't but the fact I can't get in touch either email or by phone is said. When I look at my action plan a lot has expired and a lot is still done. I don't like the run around and no one on same page. Some one told me that it wasn't a good idea to try them because they always had a new rep when it was time for another appointment. When files were uploaded to take away from having to do so in the office it would be said they don't have the files but asked for a payment. Now where in the rule book does it say you charge me everytime I come in? According to the rep in texas in which I was on that workshop call with a bunch of other cities. He said your supposed to be charged yearly not monthly/every visit. It's a shame! I find it funny looking back at testimonies I don't see not a 1 on the site for Cleveland, Oh. I am from Cleveland, Oh and my NACA rep was/is Tonda Easly works out of the Euclid office.
We are sorry you have gone through such confusion. However, it appears that you, however unintentionally, created the circumstances that caused the concerns you have expressed.
To get a new rep as you had asked, you must be an active member in good standing in the NACA program. The request “to pay for two years membership and also pay for a credit check” indicates that you had been inactive in the program for well over a full calendar year, since those are the only circumstances in which you would have been asked for the previous year’s membership dues plus the current year’s dues.
The terms regarding dues and membership are outlined in your NACA Qualification Workbook and also in the Membership Agreement you signed when you first started the program. Without being a member in good standing, you may not access the NACA mortgage program and are therefore not entitled to counseling beyond the basic HUD certified housing counseling that occurs in the first appointment. This is also detailed in your Membership Agreement.
To be active in the NACA program, you must abide by the rules of the NACA program. It appears by your own statements here that you allowed your membership to lapse and were therefore no longer eligible to access the NACA mortgage program. As such, you would no longer be eligible to have an assigned counselor. Therefore you would not have gotten a response from your now-former counselor.
Had you simply followed the instructions of the person you spoke with at the corporate office, you would have become an active member once again and your concerns would have been easily resolved.
We strongly suggest you contact a NACA National Service Rep at 425-602-6222, option 1, to arrange for your reinstatement so we can continue to help you move forward in your efforts to become a homeowner.
Abiding by the rules of the NACA program, or any other program of any sort, is dependent upon abiding by the rules of that program. If you will simply take the steps necessary to become eligible and active in the program again, we will be happy to work with you again to reach your goal of homeownership.
Fantastic first meeting with my consoler I feel more confident about the program and excited for the next steps in my pursuit of home ownership
No downpayment!
No closing costs!
No requirement for high credit score!
Buy down points!
What else do you need?
They are the best all around.
NACA is a great option for helping to get the home you always wanted at the best price possible. So happy to work with them.
My counselor, Miranda, is great to work with. She's thorough and makes sure that I'm going to close as soon as possible.
NACA'S every day GOAL measures with our success, When we get to the point we dream of, that will be real opportunity to us & a big Attraction for others in Line.
Aster Gebe
Greetings,
Thank you for sharing your experience. Welcome to the NACA family and continue to work towards your personal goals toward homeownership.
Thank you for choosing NACA to assist you with Achieving your Dream of Homeownership!
NACA's Social Media and Escalations Team |NACA Neighborhood Assistance Corporation of America
NACA'S everyday Goal measures with our success, when we get to the point we dream of, it is a big sign of success to NACA and the point of attraction for others.
Aster Gebe
It's a great program helping with home ownership with no down payment and no closing costs. Can't wait til we find a home.
I have had a great experience learning about NACA. I am on my way to providing a forever home for myself and my daughter all because of NACA. I look forward to bringing awareness to the NACA program.
Thank you for your review. We are pleased to know that you are having a great experience through your homebuying process. Wishing you much success through your homebuying journey.
If you are interested in buying a home and looking for a program with no money down, no closing cost & the lowest interest rate among lenders, I suggest you Go the NACA way
So far, so good my counselor is very helpful and patient with me during this process. I can't wait to purchase my new home.
Overview
Neighborhood Assistance Corporation of America has a rating of 4.2 stars from 983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Neighborhood Assistance Corporation of America most frequently mention home buying, great program and interest rate. Neighborhood Assistance Corporation of America ranks 6th among Real Estate sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. We are pleased to know that you are having a great experience through your homebuying process.