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Claim Your Businessnaaptol has a rating of 1.03 stars from 31 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about naaptol most frequently mention customer care, and purchase anything problems. naaptol ranks 1938th among Women's Clothing sites.
I booked rechargeable trimmer online, received in 02 days with extra shipment charges, it is completely not working due to its basic motor issue. When i called naaptol customer care, they denied to accept and replace it, saying that such issues to be address within 24-48 hours, however there is no such policy they have explained on television advtg or any brochure they issued with product, after that it is not entertained. I lost Rs. 800/- in purchasing such a useless product. Hence i recommending you all to purchase anything from other sites except naaptol. Its worst ………
I booked rechargeable trimmer online, received in 02 days with extra shipment charges, it is completely not working due to its basic motor issue. When i called naaptol customer care, they denied to accept and replace it, saying that such issues to be address within 24-48 hours, however there is no such policy they have explained on television advtg or any brochure they issued with product, after that it is not entertained. I lost Rs. 800/- in purchasing such a useless product. Hence i recommending you all to purchase anything from other sites except naaptol. Its worst ………
Tip for consumers:
Worst and useless
Products used:
Trimmer
First of all product is not same as shown in the TV, initiated the return pick up is successful but at the time of giving the voucher they way executive spoke was soo rude, I said I will see in the TV and purchase when I liked the product don't want to buy now since I'm busy but agent even she is not sitting idle just for timepass when I asked to transfer the call she denied to transfer and disconnected the call... I want call back from senior authority on urgent basis.
Tip for consumers:
I don't recommend anyone to buy from naptol
I have purchase a microwave but they have given very old one blank wifi box... Beware of naptol now days you make get fool...
It's the worst service. If negative rating is there I will give it. I got same product two times defect, then I told them to cancel it and refund me. But they were just cancelled my call repeatedly and told me to talk to this and that like this. At last one customer care member told me we will not give you refund, do whatever you can.
Tip for consumers:
Don't ever use this site to order any product. Customer care service is worst there.
Products used:
Electromagnetic stress and pain reliever
This site is not safe. They sell broken products. I Have purchased Swing machine and it was broken. And I have tried to reach out them for return or replacement. They denied doing this. I would recommended never purchase anything from them.
இந்த product வாங்கி 2 நாள் ல உடைந்து போகி விட்டது... Return policy கிடையாதாம்... இந்த govt. இந்த மாதிரி விளம்பரத்தை தடை செய்ய வேண்டும்... அப்பாவி மக்களை ஏமாற்றி பணம் சம்பாதிக்கும் இவர்கள் நாயை விட கேவலமான மிருகங்கள்... அநியாயம்... அநியாயம்... அங்கு வேலை பார்பவர்கள் மனிதர்கள் ல இல்லை மிருகங்கள் ல... அநியாயம் பன்னுறங்க. யாரும் இவர்களது பொருள்களை வாங்காதீர்கள்... தயவு செய்து வாங்காதீர்கள்...
Tip for consumers:
இந்த product வாங்கி 2 நாள் ல உடைந்து போகி விட்டது... Return policy கிடையாதாம் ... இந்த govt. இந்த மாதிரி விளம்பரத்தை தடை செய்ய வேண்டும்... அப்பாவி மக்களை ஏமாற்றி பணம் சம்பாதிக்கும் இவர்கள் நாயை விட கேவலமான மிருகங்கள்.... அநியாயம்... அநியாயம்.... அங்கு வேலை பார்பவர்கள் மனிதர்கள் ல இல்லை மிருகங்கள் ல.... அநியாயம் பன்னுறங்க.. யாரும் இவர்களது பொருள்களை வாங்காதீர்கள்.... தயவு செய்து வாங்காதீர்கள்....
Products used:
Kitchen products
These customer care employees are ready with the key to lockout this company at any time till then don't get carried away by their words and never purchase anything.
Worst customer care support I have ever come across
Products used:
Travel Bag
Don't buy any product from naptol it is very bad quality and their people don't come back early enough to take product returns Once the money is given to them, they don't give us any response later. Very bad service.
Took a tiffin set from naptol,bledy cheat company warranty period 24 hr they stating,cause they no the quality of they product,worst customer care bledy people dono anything,waste of money,and now I have to throw this product in dustbin
Very worst products.very very bad.dont buy it.bad Quality.no proper response from customer care. Local product.
Please stay away. They will call anytime from different number. They have no respect for privacy. More over products are third class not as promised.
This is one of the the pathetic worthless and use less online shopping company I would never even going to buy anything and suggest to not buy anyone else
I had purchased 8 bedsheet from the website and asked them for the return policy also they assured me they will take the product return if i have issues, now they are not taking the product back and returning my money there assurance are fake, so please don't purchase anything from them they are cheaters.
Tip for consumers:
Never to trust there assurance they are fake and avoid using the website
Products used:
Bedsheet
Hello I am from Delhi and i I purchased a royal chef mixer grinder from naaptol online shopping.on 2 nd October 2023.
So this product is broken and naaptol customer assistance team is so rude behaviour. And refused to take any responsibility after delivery of product.
And naaptol has not getting any responsibility after delivery of product like technical customer assistance or visit at your home.
After shopping.
So this is only waste of money and.time...
I got negative reply from customer assistance
Team on mobile.
So please beware form this froud naaptol online shopping platform before but products..
Products used:
Royal chef fruit juicer
Quality of product very bad and also received used product and damage and denied by naptol to return
Sold defected products and not ready to replace or refund. We ordered mosquito killer and they sold us defected one and after sales is poor
Tip for consumers:
Don't buy products from Naaptol ever
Fraud product supplied by u look differ and send differ and u complain than talk by u non returnable.its is not business ethics
I have purchased 5 l pot with stand, now I want to return that but nobody response properly and also not redund my money. Now I am preparing to go to consumer forum.
Dear Friends
I would like to reveal a fraudster company"#NaapTol".
I ordered 05 #Bedsheet from this company. While ordering I also confirmed with the company customer care regarding refund policy and they clearly stated that money would be refunded if the product will be not satisfactory.
The quality of bedsheets is pathetic.
Now, the customer care replied that only cash #voucher permissible for 6 months could be transferred in your account instead of #refund which is entirely indifferent from their earlier commitment and as a customer, I am now bound to use the money for purchasing another product with the company.
The company is a big fraud and all must avoid this company for any purchase.
These fraudsters must be exposed and punished for cheating the customers.
All are requested to share the message so that it can reach up to maximum people and customer can be saved from such cheaters.
1 day k andar hi product kharab ho jata hai thir class product over all plz yaha se purchase na kre *******799 contact me for more details
Products used:
Rechargeable emergency lamp
I have order 3D bedsheet but received roadside bedsheet. I have logged a complaint wid consumer forum.
Tip for consumers:
Call to consumer forum for complaint not to customer care.
Products used:
Bedsheet
I placed an order for a small phone and a digital watch, the delivery boy came near my location and called me again, but when I picked up the call, he left again without picking up. Today, the order was canceled again. I understand that I should never place an order with Napto again
Bhot kharab app hai maine ak product liya vo khrab tha next day hi complain dalne k bad bhi na exchange hua na return or castumer care number ka koi sporrt nhi hai isse better Amazon ya Flipkart ya meesho app use kre best app hai
Products used:
Electronic
It is one of the most best fraud company... NAA order pandrathuku call pannum pothu refund irukkunu sonnanga, order pannathuku apram refund illanu sollitaanga. Avanga TV la kaatture product oru mathri iruku., Delivery pandre product oru mathri iruku. Please please yaaru idhula order pannathinga. One rupee Ku kooda idhula Vara product worth illa, one big fraud company...
Product damaged
Hello sir mene 2 HD Vision glasses order Kiya tha muje product damaged mila he or mene 25 se 30 bar call bhi Kiya par koi positive answer nahi mila 45 din se me call karta hupar muje answer milta he 48 hours me apki product mil jayegi par 45 din se apke 48 hour khatam nahi ho raha yeh Mera naptol me last experience he. Or aap sabko asehi ullu banate ho. Or Jo apke customer care vale to sab customer ko pagal samjhte he itana juth bolte he ki apki product 24hour me aa jaygi ya to 48hour me jaygi aur customer se bat karneki koi tamij hi nahi he.
Naaptol is India's leading online store. Buy latest mobiles phone, digital cameras, bedsheets, watches, accessories, gifts, brands & hot deals products at best price.? EMI? Cash on Delivery? Easy Returns.
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