N1 Wireless

I purchase a Samsung Galaxy S8 (Open Box) on 4-23-2019. The unit came in a generic box missing the product information, and the ear buds ($99)that were listed as coming with it. After emailing the company the ear buds were missing they replied that they do not come with it. On their site it states that they do in the product description. Now I have had the time to look around on the net they have HORRIBLE REVIEWS with an "F" with the BBB. Be aware. My phone works fine, but from what I read my warranty may not have been included along with the missing ear buds! Buyer Beware!

I ordered 2 exact phones, 2 phones arrived, 2 different carriers, one phones keyboard worked, one one came with a non-working charging cable, one came with the sim card pin and they didn't have the same Android operating systems. I sent back the one that didn't have a working on phone keyboard (which is the one that had an older Android version and would not update) i had to email them saying the return arrived days ago according to the tracking number. They sent an email saying a replacement will be sent out soon and i will be provided a tracking number... That never happened, a month later, several phone calls with no answer or call back, several emails asking for an update... NOTHING. So 50/50 shot cause i ordered 2 exact items. Between both packages i have ONE full complete and working phone. Over a month now from when they received my return with nothing to replace it