• N1 Wireless

N1 Wireless

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Overview

N1 Wireless has a rating of 3.32 stars from 54 reviews, indicating that most customers are generally satisfied with their purchases. N1 Wireless ranks 137th among Mobile Phones sites.

  • Service
    14
  • Value
    14
  • Shipping
    14
  • Returns
    9
  • Quality
    14
Positive reviews (last 12 months): 100%
Positive
2
Neutral
0
Negative
0
9
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I placed an order 12/1 and I'm writing this 12/20, never received the order, customer service is basically non-existent.
  • The numbers on the box didn't match the numbers on the phone.
How would you rate N1 Wireless?
Top Positive Review

“Superior”

Anna M.
2/8/24

I enjoyed the quality of the product and different features came with it. Product wasn't the right size I needed other than that product is great to have.

Top Critical Review

“You get what you pay for”

Angy R.
2/18/23

Ordered a charger dock for my galaxy gear watch. Got a different dock that overheats (when it finally decides to connect) and took 8 hours to charge my watch and not even at full percentage it stopped at 89% and would not reconnect for further charging. But again you get what you pay for and that's what you get when buying cheap products online so I can't really complain. Everyone has their own opinion and yes for me being cheap I'll buy from them again...Maybe

Reviews (54)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (5) phone (18)
Thumbnail of user banjoa1
2 reviews
9 helpful votes
January 20th, 2021
Verified purchase

N! Wireless got the worst customer service you can think about. I ordered S8 Edge phone and was specific about the color I want which is gold. Opening the package it was black that was shipped. I called the phone number on their website *******290 it's a non-working number and the other one *******290 at their shipping department hangs up on me without talking to anyone. Horrible company. Worst customer service.

Tip for consumers:
Use it!

Products used:
Cellphone

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelb7716
1 review
0 helpful votes
February 22nd, 2022
Verified purchase

Bought a Samsung Galaxy Note9. The product has a defective screen, rendering it completely unuseable. Tried multiple times to email them about it, received no response whatsoever. They have my money, I have a piece of e-waste.
Seriously, do not buy from these scammers. I regret not doing my homework.

Tip for consumers:
Don't.
Just... don't.

Products used:
Had to buy yet another Note9 from a different source.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sar17
1 review
0 helpful votes
April 19th, 2021
Verified purchase

My husband ordered a LG brand Bluetooth wireless headset, he got a pair of USED, COMPLETELY FILTHY, disgusting headset. Pictures attached, I tried to go to the website and there wasnt one, there wasmt even a site for the web address given on the order number receipt! So pissed

Tip for consumers:
SCAM! DONT BUY ANYTHING FROM THEM! NO COMPRAS NADA DE ESTE SITIO, SUS PRODUCTOS NO SON BUENOS A DE MAS ESTAN USADOS Y SUSIOS.

Products used:
I di not and will not use it, it was an LG wireless headset, USED filled woth earwax,and grime!

Service
Value
Shipping
Returns
Quality
Thumbnail of user bettyg748
1 review
0 helpful votes
March 31st, 2022

Ordered a small glass digital scale from N1wireless company, through Walmart site. Did not notice they were a third party and sorry that I didn't see that. Product arrived in FedEx cardboard envelope type with all broken pieces - just like a puzzle. Walmart reached out to company and gave them 48 hours to respond but company sent unprofessional email stating they would credit 30% if I wanted to keep item (who wants broken pieces of glass) or return the item. N1wireless did not send their FedEx number or even an address to return to. To return via FedEx is dangerous for anyone touching the box as it is all glass - and FedEx costs more than the item. Walmart stepped in and credited account and promised to review the many complaints of this company to determine if they would remove their products from their site. Walmart shoppers: take the time to scroll down on item description. If the item is not sold and shipped by Walmart, don't order.

Tip for consumers:
Do not use this company as they have horrible customer service - and product arrived in broken pieces.

Products used:
Product arrived in broken pieces, unable to use and dangerous to return.

Service
Value
Shipping
Returns
Quality
Thumbnail of user alejandroh50
1 review
0 helpful votes
June 24th, 2021

This pieces of $#*! are the most unprofessional $#*!s ever. They offer products that they don't even have in stock and take several days/weeks to inform such stupidity; of course in the meantime they use your money and take months to refund. Stay away of this crap and find professional companies.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ryanp400
1 review
1 helpful vote
June 20th, 2020

Tried to purchase an s8 active. They took the 259 dollars then moments later I received an email saying they didn't even have it. That's all I ever heard I've tried to call, email. Posted a nasty message or two on their page. Do not order from these people.

Your not worth half a star.

Thumbnail of user robc288
1 review
1 helpful vote
July 10th, 2020

0. If i could give a negative i would. Dont give your money to these scammers. I bout the note 10 and was reauthorized the money. Then 2 weeks later i get a email saying its on back order. Lucky for me they released my funds and i just turned off my card. These guys are not legit. Please dont buy anything from thses people. Even the building they are located in doesn't exist. I googled map it. The phone number thats on the site doesn't work. If you did give them your money i suggest you make a ticket to billing and mark urgent. Good luck!

Thumbnail of user vickid89
1 review
3 helpful votes
June 30th, 2019

Ordered Beats WIRELESS headphones and they sent me wired headphones. I contacted customer service, called and left messages for months and couldn't get them to respond. I finally received an email saying that the return period has expired, even though they didn't ship what I ordered. I sent the copies of the emails dated 1 day after receiving and did not hear back from them again. I was really disappointed because I was pleased with my prior purchase. Do not shop here!

Thumbnail of user jeromea57
1 review
0 helpful votes
September 3rd, 2021

Its a low key scam, waited days for it to even show up that it was even shipped and I asked for a refund they said they would and that was a week ago, ordered from a better site and it came in 2 days

Thumbnail of user robertf1938
1 review
0 helpful votes
June 13th, 2021

The phone charger cable locked my computer and stopped working. Had to return to get refund and am still waiting. It has been 3 weeks

Thumbnail of user adaml369
1 review
6 helpful votes
July 30th, 2020

I ordered 2 phones and paid extra for expedited service (3-5 days) it has been almost 8 days that i didn't hear back from them. I called and emailed them 100 times but they didn't answered my calls and emails. Do you guys think it is scam? If yes, should i contact to my bank for claim? Thank you!

Thumbnail of user rickk260
1 review
0 helpful votes
July 1st, 2020

Ordered 3 ipads on their site, they emailed saying was delayed, two weeks later after emailing them about my order, they say out of stock, their website shows same product now for $60 more. I would avoid, they are ripoffs!

Thumbnail of user sergeid6
1 review
1 helpful vote
December 5th, 2018

Very BAD experience.
I ordered:
-NEW phone(New - Open Box)
-with extra high quality screen protector.
What I got:
-hard USED phone
-with a lot of scratches
-no original box and with cheap bad quality charger
-WITHOUT high quality screen protector(I paid for it $3.99)
Also this phone has burn-in display! It was in use long time. I ordered new one, and I would like to receive new one, without scratches and with good display.
Support gave me just one option - return for my money. Why I have to loose my money for their fault? Terrible service!

Thumbnail of user briang146
2 reviews
3 helpful votes
May 29th, 2019

I ordered a Galaxy S8 that was advertised as "new open box". The phone I received was obviously well used and broken. They ignored my requests for a return label so I had to file a chargeback with my credit card company. Finally, 6 weeks later, they issued a return label. Now I received an email back saying they received my return and will be charging a 15% restocking fee. So they actually have the nerve to try and charge me $45 to return a phone that was falsely advertised!

Thumbnail of user dawna146
2 reviews
6 helpful votes
February 14th, 2020

No customer service at all! They don't answer nor can you leave a message; it just cuts off after a few rings. I have bought three phones from them, one phone the first time and the camera died; I had no warranty. Stupidly, I bought two more Phones; a replacement for me and another for my daughter and the quality was worse. Neither phones work right and the wasted money on buying a warranty was a joke! My current phone is a real piece of garbage and they won't respond to my request for my paid warranty information. They are crooks and make my blood boil! Steer clear and save yourself from major anxiety when you need to contact them. They won't be there!

Thumbnail of user mk213
12 reviews
57 helpful votes
February 1st, 2020

These people are a scam... Advertise and accept payment for Items they don't have and refuse to issue a refund. I had to dispute the charge with Credit card company.

Thumbnail of user sharonb523
1 review
1 helpful vote
July 20th, 2019

Wish i'd read the reviews before ordering. Have thrown out product which was broken and didn't work. Not worth the trouble of returning at my expense. Buyer beware!

Tip for consumers:
check with BBB before ordering

Products used:
none

Service
Value
Shipping
Returns
Quality
Thumbnail of user tracya222
1 review
0 helpful votes
February 25th, 2021

STAY AWAY FROM AT ALL COSTS! PUT AN ORDER AND NOTHING FOR 2 WEEKS AND GOT STANDARD OVERNIGHT. HORRIBLE COMPNAY AND VERY FRAUDELANT

Thumbnail of user den7
1 review
2 helpful votes
January 3rd, 2019

The worst online seller. Don't buy. Bought 2 new open box Samsung black S8 phones before Xmas. They sent me 2 gray ones and these are NOT new. One had a freakin hair stuck on side of unit. I wanted to return for refund. They said yes but will charge 15% restock fee + shipping costs. Total BS. THEY SCREWED UP ORDER. SENT USED PHONES AND NOW WANT TO CHARGE RESTOCKING FEE? FRAUD ALERT

Thumbnail of user ronaldr194
1 review
0 helpful votes
August 1st, 2019

Product received, but malfunctions, I requested a refund, they request original packaging, and packing slip. Who keeps that stuff?
Wish I had read these reviews before ordering, but never again.

Thumbnail of user phin13
1 review
6 helpful votes
December 20th, 2017

This site is a complete scam. Lots of reports of "refurbished" or "open box" items being sold as new in box. I placed an order 12/1 and I'm writing this 12/20, never received the order, customer service is basically non-existent. No one answers phones or e-mails. Stay the hell away from n1wireless.com they're not a legitimate business; any positive reviews out there are completely fabricated or paid for, stay far away! I'm disappointed that google-shopping even recommended this site as a retailer. Shoppers STAY AWAY!

Thumbnail of user jayg141
2 reviews
5 helpful votes
September 11th, 2018

N1 Wireless sells junk, used and damaged products. Find a different seller. Refuses to replace faulty products.

Thumbnail of user eduardoc47
1 review
2 helpful votes
November 21st, 2018

Company doesn't have the products that they advertise. I paid for fast shipping and they never put the product on FedEx. I left several messages and NEVER CALL ME BACK. After several emails I got an automated message saying that they are reviewing my request.
Don't buy from this merchant. They have not clue about customer service.

Thumbnail of user sall15
1 review
2 helpful votes
July 14th, 2018

SCAM! Save yourself the time and don't get screwed over. Call the owner Shlomo Bagdadi at *******188 for when you really need to get something resolved, he would love to help :)

Tip for consumers:
Dont use this scam site

Service
Value
Shipping
Returns
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Thumbnail of user martym36
1 review
0 helpful votes
August 22nd, 2019

Sold me a bent phone and I'm out $35 in shipping costs. Returns are a hassle and no concern for your shipping costs.

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