Mywit

Bought I phone via eBay, it was meant to arrive within 2 days it arrived two days following. I had to buy another phone to keep business going. I returned and item received at seller, next thing my eBay is restricted permanently and no refund of money!

Can't get in touch with anyone I'll be approaching small claims court tommorrow

I've placed 2 successful orders with them in the past 6 months. On Tuesday I placed another order and it went from on hold to closed. I spoke with multiple reps including a manager named Suki trying to find out why my order was canceled and all they "said" they knew was that my order exceeded their risk assessments. It was between the bank and the system and there was nothing they could do to override it. I even asked the manager over the phone who called me privately after waiting for hours for supervisors to reach out to me who never did, if I make a new account and placed an order would that work? She said mostly likely it will be canceled for the same reason. I tried any way to see, since they told me it's the system like it's a computer that's messed up. While I was in chat with a rep trying to see what was wrong, the same thing happened. Today, I found out these people are the BIGGEST LIARS. I had a family member make an account and place an order and it didn't cancel within the first few hours like my orders did. It was on hold overnight and closed this morning. That tells me it's these people behind it all along. I still don't know why they canceled my orders and I only kept trying because of their prices and because I thought it was just a system error. I'm hurt and offended by the situation especially considering that they were lying to me the whole entire time but when I look at some other reviews it was probably for the best.

Purchased a well priced IPHONE 8. Came in the mail quickly. Worked like a charm. Uh oh turns out the UNLOCKED device I had purchased was in fact LOCKED. I have emailed MyWit multiple times with no response on their part. I plan to wait for a response or refund the phone through Newegg. Love the device but without the sim card working there is no use for it. WATCH OUT.

Tried to buy phone and it gets declined, contact mywit and told your orders have exceeded our maximum risk assessments. AndWhen asked what that is, they don't know. Called CITI bank and they said they are not declining it, Back to mywit and they weren't interested in finding the problem. Glad didn't order from them as if have problem with phone, will probably get same service

Please be aware this company they will sell you cell phone with IMEI having a outstanding balance from the previous customer.
The carrier can block the phone anytime.
Think twice before you doing business with them.

DONT BUY FROM HERE:
So, I went into AT&T today to get my iPhone 8 Plus unlocked today because I'm switching phone plans. I've had this phone since March, everything has been fine. So tell me why when I go into the store they say the phone HAS NOT BEEN PAID OFF YET SO THEY CANT UNLOCK IT? Reading the reviews, it turns out this company sells phones that still have outstanding balances from the previous owners. AT&T can shut off my phone that I paid over $300 for at any moment and there's nothing I can do. That's $300 down the toilet for me. I switched to Verizon and they didn't catch the issue first, so now I have a completely useless phone, a company that sold it to me that doesn't give a care, a company that can shut off my phone at any given moment, and $300 less in my bank account for nothing. Don't buy from here y'all. Just don't do it. It'll only screw you over in the long run.

When I received the product, I saw that the material was cheap and see-through. The product was fake and of very low- quality. The picture they show is way different than the product you receive. I definitely wouldn't recommend this website for online shopping.

Ordered an iPhone 7 from them, and it started well. It was packed well, arrived quick and was like new. The battery was poor though and that's where the problems started. When it would get to below 28% the phone became basically unusable, I stuck with it making sure it never ran dead. One night it did and that was the end of the phone... it wouldn't hold charge after only 7 months after getting it. I messaged them and they were happy to refund, or so they said. A week after sending it back I heard nothing and had to message them asking if they'd got it. They told me they had but were unable to send my refund through paypal. They're still saying the same thing a month later, they refused to give me their PayPal address, ignored me for 10 days straight and avoided questions. They have no intentions of refunding so I had to go through eBay. Hopefully they can help resolve it. Absolutely avoid them

I ordered of MyWit website. It was supposed to be in 'Very Good Condition'. It arrived badly packaged, loose in a box with pieces of plastic and the charger. I asked for an exchange but they said return it They said they would not pay for return shipping as it was 'Buyers Remorse', not acknowledging they sent a crap phone. They post a rosy return policy but its a bit of a scam. You can either keep the below standard phone they send or return it and eat the shipping costs. There are better companies to buy from, stay away from MyWit.

Buyer beware! I purchased an iPhone 8 from MyWit and had issues within the first 8 months. The phone won't even turn on. I contacted the reseller (MyWit) and they told me they only offer a 3 month warranty for returns. That is awful after spending $400 for a iPhone! Never buying anything from this reseller again!

I bought a grade 2 note 8 that was described as free of cracks or major scratches and dents. What I got was a cracked screen with a massive scratch and scratches all over the edges of the front and back.

There is simply no way this phone went through a "65 point inspection" with how gross and broken it was. There is also very little chance the "refurbishing" they do is more than wiping the storage and cleaning the screen of fingerprints. Upon inspecting for 10 seconds, there was dirt and crud along most of the edges of the device

I bought a phone in May 2018, it stopped working. Victoria from Mywit company said there is only 30 day warranty. I replied that website states 90 day money back warranty, that's their promise. I was told that the 30 day policy changed in July 2018 to 90 days, then why were some of these customers warranty not honored? Especially the ones that bought it in June 2018. I have everything scripted.

I bought a refurbished iPhone 5 and have only been using it a few months. Recently i had issues with the screen going to dark red. Now its just black and doesnt work. Contacted the company via email and was informed they only warranty the product for 30 days. What a waste of money. I would stay far away from this company.

I bought an Iphone 7 from MyWit a little over a month ago and within a week the phone started having ghosting issues. It wasn't to bad so just dealed with it, big mistake. Now the phone is completely unresponsive to me. I have now contacted MyWit twice and I still have not heard back. I am furious and want my money back. Its obvious that the phone has some serious circuiting issues and the screen was not set correctly.

Cheated me on money after deducting amount they cancel my order after few days but still i am struglling for my 629$.
Worst website do not ever order on this

I purchased a fully refurbished iPhone 6s from Mywit via Amazon. When I went to the Sprint store to activate, I was quickly informed that the phone had been reported lost or stolen. I have made attempts to call the company. No answer, no response to my voicemails.

I emailed Mywit directly and they refused to help me with this issue. They refused to even give me their mailing address. The only way to contact them is through email. Super shady.

Order #*******
I want to return this order the cell phone is defective
The speakers do not work and not charge the battery
They do not answer the emails that I sent them

No communication from this company... Ive tried to contact this company through email from the beginning of the purchase with no response. When I ordered I upgraded the shipping then when I tracked the order it was not going to be delivered by the date it should have been. I contacted amazon which contacted mywit regarding this issue... no response. I was on vacation and was leaving the day it was to be delivered so I attempted to cancel the order. Im no longer at the address it was to ship to so Ive yet again reached out to see if they contacted the shipping company to have them return the package... no response... Im going to have to drive 12 hours to find this phone and personally deliver it to them and get my money back while Im pissed off... Bless their heart DONT ORDER FROM THEM

DON'T WASTE YOUR TIME OR MONEY!

THEY DON'T CARE ABOUT NOTHING; THEY WILL SELL YOU A BROKE PHONE

In today's age, I (along with many) are not flabbergasted when we receive a defective item. It happens. Especially in the world of refurbished electronics. What does flabbergast me, is the lack of a solid exchange / replacement policy. This company does not offer one and when I probed them as to why, they stated reasons as "having lost money on exchanges when units were not returned to them." So instead of researching current exchange policies / systems in place in corporate USA that *do* work, their leaders opted to just nix that part of their offerings all together.

What does this mean for you?

This means that if you buy a refurbished phone from them, and the one you get is defective, you will be without a device for however long it takes them to get the defective one back, verify it in *whatever* system they do use, and issue you a refund. Then you have to go through the whole buying process again.

I purchased a used TMob. S7 edge through Amazon, and this whole process of getting the bunk one they sent me "replaced" with one that they assured me was "checked by QA" prior to sending it to me, has taken 9 days so far. That's 9 days without a phone. In my industry / profession that just doesn't work. I *have* to be connected to email for work or I don't keep my job very long. I had to "borrow" an old iPhone from a friend so that I could at least stay connected and maintain my job.

Shame on me for trying to put my faith in an unknown company and trying to stick with buying from an American company.

Shame on them, especially a specific "support representative" whose name starts with "V," for their terrible, slow, inefficient business model.

My amazon review of their product is here if you would like to see pictures and description of the problems I had with the unit they originally sent me.

You have been warned!

Amazon Review: https://www.amazon.com/gp/customer-reviews/RHVB45DTPXXRS/ref=cm_cr_arp_d_viewpnt?ie=UTF8&ASIN=B072R66Y98#RHVB45DTPXXRS