- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your Business
MyVanilla Debit Card has a rating of 1.13 stars from 242 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyVanilla Debit Card most frequently mention customer service, gift cards, and social security problems. MyVanilla Debit Card ranks 21st among Debit Card sites.
No positive highlights yet
I can't even activate the card! How can this be legal? I spoke to a lady named Sonny she was the rudest person I've ever spoken too! After I waited over a hour to speak to someone, still didn't fix the card! Horrible horrible customer service!
I made a purchase with the vanilla visa card back in July never received product as of August 20th so put in a dispute with the card company it is now October spoke to customer service today about my dispute they said they closed the case no dispute on there end after there review so basically I'm screwed out of 100.00 so I basically told them they can take there card and shove it. Dont use this company there a BIG SCAM
I have no trouble with activating my card on phone or registering it online. I also got through customer service with no problem and they 100% helped me with my issue. I've had no problem with this card.
Yeah I was shocked when I saw all the negative reviews. I have a My Vanilla Visa debit card. The card you load and can reload. I didnt want the prepaid one. I knew I'd need to register it to create an account. I expected I'd need to give personal info so that they know it's me and not someone claiming to be me. I got pretty much the same assurances as far as my privacy and security is concerned, as I got from facebook and my facebook accounts been hacked twice already!
The fees to load, withdraw and use at pos are a bit higher than a couple of cards maybe but in the end it's the price I'm willing to pay. I checked reviews by financial institutions and magazines before I got it and found out unless you use a debit cart associated with your bank acct. The number of reloadable cards is dwindling and there are are only 3-4 available. In general I'm really happy with my card.
Gain trust and grow your business with customer reviews.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
