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MyVanilla Debit Card has a rating of 1.13 stars from 242 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyVanilla Debit Card most frequently mention customer service, gift cards, and social security problems. MyVanilla Debit Card ranks 21st among Debit Card sites.
No positive highlights yet
I can't even activate the card! How can this be legal? I spoke to a lady named Sonny she was the rudest person I've ever spoken too! After I waited over a hour to speak to someone, still didn't fix the card! Horrible horrible customer service!
I made a purchase with the vanilla visa card back in July never received product as of August 20th so put in a dispute with the card company it is now October spoke to customer service today about my dispute they said they closed the case no dispute on there end after there review so basically I'm screwed out of 100.00 so I basically told them they can take there card and shove it. Dont use this company there a BIG SCAM
I was happy with my vanilla card they're good at flagging your account when somebody's trying to take the money off of it but in the end it gets hacked entirely too much my new card is not even 30 days old and it's already been hacked twice and I'm still waiting on money that was hacked off for the one before it so I'm not real happy with my vanilla anymore
After writing a one star review before, I am adding another star because finally my vanilla card released funds for my online order.
I received a Vanilla card as a gift in October 2018, it has taken me four months, many emails and phone calls to get it registered. Time will tell if it actually lets me purchase anything!
Iv had over $100 on this card just disappear and it's impossible to get a hold of them to ask what the hell happened to it very disappointed I work hard for this money for it to just disappear! Very upset
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