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Mystio.art has a rating of 2.58 stars from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. Mystio.art ranks 154th among Craft Supplies sites.
No critical highlights yet
My order at mystio was delayed for some reason. I then contacted the customer service about it and they said that the order was not fulfilled due to technical error. They also offered a 20% discount if I wanted it again, or a complete refund. That 20% refund seemed a good deal and I wasn't bothered by the wait much. So I took that offer. Would have given them 5 stars if there was no initial delays. However, the overall experience and their customer service was exceptional. Will order again if they have any repeat customer discount offer!
This company seems to be a complete fraud. Placed order in April. Nothing delivered yet. Multiple multiple reminders sent... mostly not replied... imagine 4 months and still waiting... this company even gets the negative reviews removed... only false commitments from this company... no result... no delivery... Please please do not shop with company at all... save your money and spend else where...
I ordered a Paris painting in February. It took about two weeks to deliver. The delivery time could be better, but I am completely satisfied with the super quality of the painting. The stones seem to be made of quality resin. While they do not reflect light, together they look beautiful. Finally found a hobby to indulge in!
I bought a Diamond Painting in this shop before I saw the negative reviews.
The delivery time was a little bit over 2 weeks. Really a long time, but it was still fine.
The lion is very nice and I love my new hobby.
My wolf painting was half finished when I noticed that I was missing some stones. I reached out to the customer service and they asked for some photos to verify the missing stones. After I sent them pics of what I had, they sent me full bags of the missing stones!
I live in india and i gave my adress wrong. The product was shipped but they sent me a whole new product in 3 weeks without any extra charges. Really appreciating their service and product. And they got a good customer service..
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