• MyPerfectResume

2022 CUSTOMER CHOICE AWARD

MyPerfectResume

Overview

MyPerfectResume has a rating of 4.48 stars from 25,142 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyPerfectResume most frequently mention customer service, great experience, and cover letter. MyPerfectResume ranks 1st among Career Advice sites.

  • Value
    547
  • Shipping
    467
  • Quality
    535

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 74.1%
Positive
83
Neutral
3
Negative
26
52
See all photos

What reviewers want you to know

Positive highlights

  • I spoke to Gabriel in customer service who immediately cancelled the service and credited the charge.
  • Enjoyed the help with completing/refreshing job descriptions
  • 2022 Customer Choice Winner

Critical highlights

  • I called the company because I was confused with what the charges were on my credit card.
  • You has withdrawn my money from the bank account although I decline the payment You are thief!
  • Hard for me to access final copy of resume, called phone number at the end still no help.
How would you rate MyPerfectResume?
Top Positive Review

“Excellent!...”

JOSE A.
3/25/24

It was very helpful!... Very Friendly Associates and offering the best deals available to my needs!... Great Experience!... Thank you again!...

Top Critical Review

“Total SCAM”

Marisa M.
2/26/24

Zero stars. It is a scam and they will try to make unauthorized charges to your card. It asked for $2.95 for 14 day access to the resume templates then even offered to take a dollar off. NO mention of any further charges. Out of nowhere the other day they attempted 3 times to charge $23.95 or some amount like that. Thank goodness I have a card with a credit union and they blocked those charges. But now I have to wait for a new debit card thanks to this stupid site. Don't use it!

Reviews (25,142)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (718) credit card (120) bank account (46) job descriptions (62) work experience (34) job search (39) bullet points (30) phone number (18) bank statement (18) trial period (30)
Thumbnail of user josea1888
1 review
0 helpful votes
March 25th, 2024
Verified purchase

It was very helpful!...
Very Friendly Associates and offering the best deals available to my needs!...
Great Experience!...
Thank you again!...

Thumbnail of user paolav43
Paola V. – MyPerfectResume Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Thumbnail of user pamelau189
1 review
4 helpful votes
December 31st, 2020
Verified purchase

I so appreciated the customer service from My perfect resume! Both my husband & I are looking for jobs, and they have worked with us to help us be able to utilize their awesome resources for crafting cover letters and resumes, within our tight budget constraints. I found the site easy to use, and the results were beautiful! Best resume yet!
Thank you ever so much for really caring and trying to help.
Sincerely
Pam

Tip for consumers:
Generate the resumes you want and be sure to put the renewal date into your phone as an alert so that you can cancel prior to the next months charge if you want to. Also remember that you can create resumes for more than one person too, and don’t forget to explore interview preparation info as well.

Products used:
Perfect Resume computer application with resume & cover letter help

Service
Value
Quality
Thumbnail of user yashirah2
Yashira H. – MyPerfectResume Rep

Thank you, Pamela, for sharing your experience with us, our team prides itself on providing top-notch customer service and your feedback helps us tremendously.

Thumbnail of user patricial2669
1 review
0 helpful votes
January 18th, 2024
Verified purchase

Very helpful and understanding. I was offered a low subscription fee monthly but knowing myself I would not be able to pay it. Overall the whole process of making my resume was easy and adaptable.

Thumbnail of user paolav43
Paola V. – MyPerfectResume Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Thumbnail of user mariap1696
1 review
0 helpful votes
July 20th, 2021
Verified purchase
• Updated review

The suggestions offered were very helpful at making my professional work experience points even stronger! Offered more than enough options for resume templates and I feel like I had a career makeover. The cover letter required more personalization but understand that an algorithm can only produce what I provide, it was a nice start. Thank you!

Reason I chose this business:

It was one of the top search results on Google and I found the price beyond affordable.

Thumbnail of user yashirah2
Yashira H. – MyPerfectResume Rep

Thank you for sharing your feedback and rating us five stars!

I have not viewed the final project but I felt the...
July 20th, 2021
Verified purchase
• Previous review

I have not viewed the final project but I felt the suggestions offered were very helpful at making my professional points even stronger.

Thumbnail of user fimbae
1 review
0 helpful votes
September 7th, 2023
Verified purchase

My experience was outstanding. The support agent dedicated ample time to listen to my needs and even provided extra assistance in connecting me with professionals in my field. Furthermore, I received a complete refund for my subscription upon request, along with additional monthly subscription discounts.

Thumbnail of user paolav43
Paola V. – MyPerfectResume Rep

Hello,

We're absolutely thrilled to hear about your outstanding experience with us! It warms our hearts to know that our support agent dedicated ample time to truly understand your needs and even went the extra mile by connecting you with professionals in your field. Thank you for taking the time to leave us your review!

Thumbnail of user jonathanc458
2 reviews
0 helpful votes
February 29th, 2024
Verified purchase

My perfect résumé was easy to use, and provided great insight for better descriptions of the work I have done in my career.

Thumbnail of user paolav43
Paola V. – MyPerfectResume Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Thumbnail of user elizabethy350
1 review
0 helpful votes
March 25th, 2021
Verified purchase

Very nice. Appreciate the choice and easy formatting. I would prefer a pay as you go or use rather than flat fee. I update my resume every 1 to 2 years

Thumbnail of user yashirah2
Yashira H. – MyPerfectResume Rep

Thank you for sharing your feedback and rating us with five-stars!

Thumbnail of user brendau304
1 review
0 helpful votes
May 24th, 2021
Verified purchase

Absolutely love it! If you are having problems completing your resume, this is the way to go. Definitely recommend.

Thumbnail of user yashirah2
Yashira H. – MyPerfectResume Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user scottv202
1 review
25 helpful votes
March 2nd, 2020
Verified purchase

It was extremely easy and fast, all templates are wonderful and have a lot to choose from. Besides being the fastest resume I've done without even have to think of what information I should apply you have so many benefits, they can check your resume and correct all your mistakes or give you a better way to re-word phrases, and customer service is always there for any questions and concerns you might have and you have a 30 day to cancel subscription if needed.

Thumbnail of user yashirah2
Yashira H. – MyPerfectResume Rep

We appreciate you detailing your satisfaction with our resume builder, Scott.

Thumbnail of user suzannel480
1 review
0 helpful votes
October 16th, 2022

I had the opportunity of speaking with Stanley who was kind and understanding of my situation and made sure that my account was reactivated with no questions asked. He also gave me some great support with a very positive and understanding way of handling our call. I appreciate the kind of service that not only gets it fixed but also shows some empathy! Thank you Stanley for making a bad day that much better!

Products used:
I am using their resume writing system and job search features.

Service
Value
Thumbnail of user veronical262
Veronica L. – MyPerfectResume Rep

Thank you for the kind words! Our mission is for you to be successful, and we are glad to contribute. Let us know if we can assist you with anything else in the future!

Thumbnail of user ruthx1
2 reviews
4 helpful votes
January 15th, 2024
Verified purchase

I recommend My Perfect Resume! The system makes it super easy to build up a Resume. Takes you by the hand. And their Customer Service is awesome! I talked to Dereck & he was super helpful, they even offered me a better deal & that's why I decide to keep the system for longer!

Thumbnail of user paolav43
Paola V. – MyPerfectResume Rep

Hello,

We’re thankful for the amazing feedback you have given us! We appreciate the positive review!

Thumbnail of user eddap1
2 reviews
0 helpful votes
May 3rd, 2021
Verified purchase

Wow. What a great, awesome, easy Resume experience. My Perfect Resume was overall smooth process without any stress. Thank you and I shall recommend to others.

Thumbnail of user yashirah2
Yashira H. – MyPerfectResume Rep

Thank you Edda, for your amazing review!

Thumbnail of user michellew2821
1 review
0 helpful votes
December 5th, 2023
Verified purchase

Victor answered professionally, addressed my issue gave clarity of all events that occurred. Sent emails that verified what was stated in conversation. Very pleasant and efficient!

Thumbnail of user paolav43
Paola V. – MyPerfectResume Rep

Hello,

Thank you for your review. Glad we were able to help!

Thumbnail of user reneeb967
1 review
0 helpful votes
November 10th, 2023
Verified purchase

Natalie was compassionate to my situation and understanding. She offered me an immediate solution and apologized for any misunderstanding or inconvenience! Excellent experience!

Thumbnail of user paolav43
Paola V. – MyPerfectResume Rep

Hello,

Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.

Thumbnail of user lindac3242
1 review
0 helpful votes
August 3rd, 2021
Verified purchase

I was very pleased with how easy this is for someone who doesn't know anything about resumes. Thank You!

Thumbnail of user yashirah2
Yashira H. – MyPerfectResume Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user shelleym233
2 reviews
0 helpful votes
June 1st, 2021
Verified purchase

Through using my perfect resume it has helped me build better terminology with in the areas I needed some guidance. Thank you team for making it easier.

Thumbnail of user yashirah2
Yashira H. – MyPerfectResume Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user leahb143
1 review
17 helpful votes
February 28th, 2020
Verified purchase

I hadn't completed a resume since I started working with my employer 22 years ago! The prospect of creating one basically from scratch was defeating. However, I was surprised at how easy myPerfectresume made the process! Pre-populated task and skill selections based on my career, multiple template choices, and walking me step-by-step through the process WOW!

Thumbnail of user yashirah2
Yashira H. – MyPerfectResume Rep

Thank you for sharing your feedback, we’re excited to hear you feel that way about our resume builder, Leah.

Thumbnail of user christ938
1 review
0 helpful votes
May 24th, 2021
Verified purchase

Affordable. In fact, great value for your investment. Thank you. The only thing I would add is an ability to do a combination resume, and not limit it to only a chronological style curriculum vitae.

Thumbnail of user yashirah2
Yashira H. – MyPerfectResume Rep

Thank you for sharing your feedback and rating us five stars!

Thumbnail of user douglass1246
1 review
0 helpful votes
January 17th, 2024
Verified purchase

Easy to use, I recommend using their suggestions you can edit from there. I got the first job I applied for. Infact they removed their weakest link just to give me the job they started me out at a much higher wage than they normally do and started me out with 2 weeks vacation off the break.

Thumbnail of user paolav43
Paola V. – MyPerfectResume Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Thumbnail of user sachinp52
1 review
0 helpful votes
March 7th, 2023

Great customer service. Prompt and friendly staff. The site itself is easy to use with various options available to give your resume the best content and appearance.

Products used:
Resume creation

Service
Value
Returns
Quality
Thumbnail of user veronical262
Veronica L. – MyPerfectResume Rep

Reviews like this make our day!

Thumbnail of user stephanielynnl
1 review
19 helpful votes
February 18th, 2020
Verified purchase

I love this website so much! Every time I have to update a resume to apply for a new job or my friends or family ask me for help I tell them about this awesome service. I love the options for each job field and really helps me capture the perfect professional portrait of myself, in any field! Great job on this and I am super impressed and will continue to be a loyal customer! Thanks again - Stephanie - Kitchener, ON, CA

Thumbnail of user mnauelk
Manuel K. – MyPerfectResume Rep

Thank you for sharing your feedback and rating us with 5-stars! We love to hear how people love our product Stephanie.

Thumbnail of user lindoz1
1 review
0 helpful votes
January 18th, 2022
Verified purchase

User friendly application. The application has a modern approach in assisting job seekers which makes it interesting to use.

Thumbnail of user yashirah2
Yashira H. – MyPerfectResume Rep

Thank you for sharing your satisfaction with us, Lindo!

Thumbnail of user fayep87
1 review
0 helpful votes
January 18th, 2024
Verified purchase

I got confused as to what was happening when I could not get my computer page to go up or down so I called and a very nice lady named Leslie took me through the process and straightened me out.

Thumbnail of user paolav43
Paola V. – MyPerfectResume Rep

Hello,

Thank you for your review. Glad we were able to help!

Thumbnail of user crystalb946
1 review
0 helpful votes
August 11th, 2023
Verified purchase

Jackie was so much help! She was very efficient and knowledgeable and personable. Also, she seemed to know what kind of advice I needed concerning others I'd helped in the past with their resumes. Thank you My Perfect Resume. I will be suggesting you for everyone that comes to me for job hunting assistance from now on.

Thumbnail of user veronical262
Veronica L. – MyPerfectResume Rep

We are lucky to count on Jackie!

Thumbnail of user amandam1466
1 review
0 helpful votes
April 27th, 2021
Verified purchase

Fantastic website, saved me hours and so cheap. I love the way it easily suggests skills that you can add. Easy to edit and very professional.

Thumbnail of user yashirah2
Yashira H. – MyPerfectResume Rep

Thank you for sharing your feedback and rating us five stars!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Your Resume, Made Easy!

My Perfect Resume takes the hassle out of resume writing. Choose from several templates and follow easy prompts to create the perfect job-ready resume effortlessly.

Business History

We believe a one size fits all resume doesn’t work, that’s why since 2013, we’ve been dedicated to helping jobseekers get hired faster with customized resumes and cover letters.

Company Representative

Thumbnail of user dougj2
Laura T.
Social Media Specialist
Typically responds within 4 days
We've got live, friendly people standing by ready to help you. Just find the country-specific phone number below and give us a call. If you aren't able to phone in, please use chat or email to contact us. Whether it's a question about building your resume, getting the most out of our services, or managing your account, we're here to help.

How do I know I can trust these reviews about MyPerfectResume?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about MyPerfectResume?