• MyPerfectCV

MyPerfectCV

Overview

MyPerfectCV has a rating of 2.92 stars from 349 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyPerfectCV most frequently mention credit card, bank account, and free trial problems. MyPerfectCV ranks 12th among Career Advice sites.

  • Service
    49
  • Value
    44
  • Shipping
    25
  • Returns
    28
  • Quality
    40

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 59.5%
Positive
22
Neutral
1
Negative
14
10
See all photos

What reviewers want you to know

Positive highlights

  • I rang Customer Services and they refunded my money and give me a month at a good rate Very happy

Critical highlights

No critical highlights yet

How would you rate MyPerfectCV?
Top Positive Review

“Billing issue”

Christopher O.
1/17/24

Very helpful customer service representative, very patient and understanding. But the time lag before i was connected to a representative was somewhat long. Otherwise, its all good

Top Critical Review

“Don't use it, you will be charged monthly”

Houda G.
3/19/24

I am very upset, the first time I used it, I paid about 10 for 7 days, then my debit card number was registered in my account without my permission and the amount became about 90 per month, still without my permission or information. I discover it today when I checked my bank account, I saw that they took this amount from my account twice. This is unacceptable and kind of a criminal thief. I cancel the subscription today and i hope i will never hear from you again, I will never use it again. I am very very upset. 😤😤😤

Reviews (349)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (103)
Thumbnail of user amyc2722
1 review
0 helpful votes
December 29th, 2023
Verified purchase

Really fantastic that you can up load a previous c.v and it puts into a new format.
The suggestions are very good.
It makes its a very easy and short task comparatively to my experience in doing them before. Well worth the money!
Customer service is great.

Thumbnail of user paolav43
Paola V. – MyPerfectCV Rep

Hello,

Thank you. We truly appreciate your feedback. Happy customers make our days brighter!

Thumbnail of user azr21
1 review
0 helpful votes
December 1st, 2023
Verified purchase

Customer services advisor was very understanding, helpful & professional. I have recommended the site to friends & family already. Thanks for your help my.perfect.cv

Thumbnail of user paolav43
Paola V. – MyPerfectCV Rep

Hello,

Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.

Thumbnail of user hongchenq
1 review
0 helpful votes
January 11th, 2024
Verified purchase

Thank you for you help.Give a price I can afford.

Thumbnail of user paolav43
Paola V. – MyPerfectCV Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Thumbnail of user victori79
1 review
0 helpful votes
December 18th, 2023
Verified purchase

Diego was verry professional and effective. Thanks Diego!

Thumbnail of user paolav43
Paola V. – MyPerfectCV Rep

Hello,

Thank you so much! We appreciate the positive review!

Thumbnail of user gloriac894
1 review
0 helpful votes
November 20th, 2023
Verified purchase

Call handler was polite and efficient. I had a good experience.

Thumbnail of user paolav43
Paola V. – MyPerfectCV Rep

Hello,

Thank you for your review. Glad we were able to help!

Thumbnail of user paulp2507
1 review
0 helpful votes
December 15th, 2023
Verified purchase

Spoke with a lovely man who is one hour away from Niagara Falls: very kind and helpful.

Thumbnail of user paolav43
Paola V. – MyPerfectCV Rep

Hello,

Thank you for your review. Glad we were able to help!

Thumbnail of user mariannat19
1 review
0 helpful votes
July 18th, 2022
Verified purchase

Guys,
In a few clicks I created my stunning cover letter than a CV which I made several different for each job entry I was interested. ( I got the job each time - just saying). (I am doing freelance jobs).
The softwer generates different sentences so you don't need to come up with the content. Tons of wording options to choose from.
Best experience ever.
Try it, you will not regret!

Thumbnail of user veronical262
Veronica L. – MyPerfectCV Rep

Thank you for taking the time to write this review! We are thrilled you had a great experience with our builder and landed the job!

Thumbnail of user paulp2179
1 review
0 helpful votes
April 24th, 2023

As a pensioner, finances are an issue. I had an issue with my subscription on a Saturday morning I called Customer Service and spoke to a lovely lady called Jackie. She listened as I explained the situation, she then proceeded to help, slowly and with simple explanations. Within minutes we had resolved the issue, and I was sorted, lovely service. TY

Service
Value
Shipping
Returns
Quality
Thumbnail of user veronical262
Veronica L. – MyPerfectCV Rep

We are always here to assist you; we are thrilled everything was resolved.

Thumbnail of user ednab156
1 review
0 helpful votes
November 14th, 2023
Verified purchase

I had an issue with a subscription and I needed to update my CV ASAP. I emailed the customer service to speak to them about it and they contacted me in less than 2 hours and solved my issue. Very very very good customer service!

Thumbnail of user paolav43
Paola V. – MyPerfectCV Rep

Hello,

Thank you. We truly appreciate your feedback. Happy customers make our days brighter!

Thumbnail of user lucieh15
1 review
0 helpful votes
November 16th, 2023
Verified purchase

Très professionnelle, polie, m'a accompagné dans toute la démarche pour résoudre mon problème.

Merci à elle!

Thumbnail of user paolav43
Paola V. – MyPerfectCV Rep

Merci beaucoup pour vos retours. La satisfaction des clients est notre raison d'être.

Thumbnail of user nnekaelizabethmaryn
1 review
0 helpful votes
September 28th, 2023
Verified purchase
• Updated review

She was calm with me despite the fact that I started with annoyance over the £4.95 removed from my
Account, she calmed me down and got a good deal for me. I was so pleased with her. YOUECLAND was very soft outspoken and have that customer relationship. I am happy the way she handled my complain.

Thumbnail of user paolav43
Paola V. – MyPerfectCV Rep

Hello,

Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.

It was perfect like the name, things needed to be completed.
September 28th, 2023
Verified purchase
• Previous review

It was a good experience by attending to all the questions asked. I worked with ERICK and he had
Had that customer relationship to explain things to your understanding.

Thumbnail of user dominikt10
1 review
0 helpful votes
July 12th, 2023
Verified purchase

The site in itself is excellent and provides great options for making the best CV possible. I myself had a little problem with cancelling my subscription but after contacting customer service I was taken care of with great efficiency and supervision.

Thumbnail of user veronical262
Veronica L. – MyPerfectCV Rep

We are glad everything worked out! Let us know if we can assist you with anything else!

Thumbnail of user mh865
1 review
0 helpful votes
April 4th, 2022

The website is actually really helpful and allows you to have good structure of your sentences on your CV! You may have to tweak a few bits here and there but that's just minor as most of the work is technically done for you. The customer service is really great! You can get hold of them so quickly and they sort you issue out instantly! It's honestly a handy site to have!

Service
Value
Shipping
Returns
Quality
Thumbnail of user veronical262
Veronica L. – MyPerfectCV Rep

Hello!

Thank you for sharing your experience with us! We are super grateful we could assist you with your CV. Count on our service for anything your need assistance with your resume, cover letter, cv, or any other career advice! Have a great day!

Thumbnail of user susana2421
1 review
0 helpful votes
October 3rd, 2023
Verified purchase

My query was dealt with in a polie courteous manner. Staff were very helpful and led me step by step through the logging in process. Would definatley recommend myperfectcv to others as it is a simple process which saves alot of time.

Thumbnail of user paolav43
Paola V. – MyPerfectCV Rep

Hello,

Thank you for your review. Glad we were able to help. Happy customers make our days brighter!

Thumbnail of user mudathirm
1 review
0 helpful votes
August 30th, 2023
Verified purchase

I never met a costumer service has excellent manners and very helpful like Leslie, she's amazing I appreciated her help today thank you very much

Thumbnail of user yashirah2
Yashira H. – MyPerfectCV Rep

Thank you so much for the amazing feedback about our agent, Leslie!

Thumbnail of user khajamoinuddins
1 review
0 helpful votes
October 7th, 2023
Verified purchase

Yup great experience like never before. Talking with the customer in very polite manner Overall myself rating is 10/10...

Thumbnail of user paolav43
Paola V. – MyPerfectCV Rep

Hello,

Thank you for your review. Glad we were able to help!

Thumbnail of user soujanyak2
1 review
0 helpful votes
November 2nd, 2022

Very helpful and polite customer care. Thank you ao much for the swift response
This is a great website to help the people who wants to create their CV.

Tip for consumers:
E everything is fine

Products used:
Perfect CV

Service
Value
Shipping
Returns
Quality
Thumbnail of user veronical262
Veronica L. – MyPerfectCV Rep

Thank you for this fantastic review; we are glad we could help!

Thumbnail of user sm855
1 review
0 helpful votes
January 4th, 2023

I called with a query and Jerickson was extremely helpful. To be honest I was reaching out with very little expectations, but he managed to exceed my expectations. He went the extra mile to make sure I was supported, well-informed, and very very happy. Outstanding level of support. Keep up the great work!

Products used:
Resume builder

Service
Value
Thumbnail of user veronical262
Veronica L. – MyPerfectCV Rep

We are lucky to count on team members like Jerickson! Feel free to let us know if we can help you with anything else!

Thumbnail of user mangaiyarkarasiv1
1 review
0 helpful votes
October 6th, 2023
Verified purchase

More quite and patient to me, and help to slove the issue, Excellent customer service.

Thumbnail of user paolav43
Paola V. – MyPerfectCV Rep

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Thumbnail of user rahulk555
1 review
0 helpful votes
September 29th, 2023
Verified purchase

I'm thankful to Maureen for helping me get sorted out my account.

Thumbnail of user paolav43
Paola V. – MyPerfectCV Rep

Hello,

Thank you for leaving a five-star shout-out for our agent!

Thumbnail of user adeolaa18
1 review
0 helpful votes
November 22nd, 2022
Verified purchase

The customer service is very helpful talks in a very respectful and calm manner. He is a good person. Thanks for you help

Thumbnail of user veronical262
Veronica L. – MyPerfectCV Rep

We are happy you received top-notch customer service!

Thumbnail of user godswilln
1 review
0 helpful votes
February 14th, 2023

Very helpful and I definitely would recommend to anyone looking to use this service. Very wonderful customer service too.

Thumbnail of user yashirah2
Yashira H. – MyPerfectCV Rep

We appreciate you taking a moment to share your satisfaction with us!

Thumbnail of user martynb28
1 review
0 helpful votes
November 28th, 2021

I contacted CS to cancel my subscription, because I did not want to continue paying £16.95 after updating my CV (very easy to do using one of the MyPerfectCV templates, by the way!)

The CS operative, Victor, was excellent and, I now have retained full capability on my account at a reduced cost of £3 a month, which I'm happy with.

Well played, Victor!

Thumbnail of user yashirah2
Yashira H. – MyPerfectCV Rep

Thank you, Martyn, we’re thrilled to hear that, Robert was able to assist you with your request and provide you with excellent service, we’ll be sure to let him know your amazing comments.

Thumbnail of user sososksjj
1 review
0 helpful votes
April 25th, 2022

Disgusting piece of bull load website, look at reviews the name from Arab or Indian countries. The people are making up these review word of advice don't go near this site if you don't want to lose your money.

5 star scam
Best scamming site

Please turn yourselves to the authorities or get karma

Service
Value
Shipping
Returns
Quality
Thumbnail of user veronical262
Veronica L. – MyPerfectCV Rep

Thank you for taking the time to share your thoughts, and our apologies, but, we’re unable to assist you with your feedback given your description.

Please let us know as much detail as you can regarding any issue or problem that you are having. We’ll be more than happy to assist you once we have more information.

Thumbnail of user rhiang5
1 review
0 helpful votes
August 3rd, 2023
Verified purchase

I was having trouble with creating an effective CV and called to cancel my subscription as I thought it wasn't worth the money. However, the lady I spoke to, Jackie, was SO helpful and helped me to understand what needed improving on my CV and spent 30 minutes going through it with me to get it to an outstanding standard. I was not expecting that service at all, I didn't realise that was even a service they offered, but I am so grateful as it allows me to continue my job search with better chances and less stress. She was also so friendly and encouraging when talking about my job search, I am super glad that I called and got to speak to this lovely woman. Thank you so much for your help. Would highly recommend to anyone.

Thumbnail of user veronical262
Veronica L. – MyPerfectCV Rep

We are lucky to count on Jackie and thrilled we were able to assist you!

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From the business

The online CV builder that’s so easy to use!

Writing the perfect CV has never been easier. Just choose one of our job-winning designs and add our expert-written examples. In just 10 minutes, you’ll have a flawless professional CV.

Business History

We believe a one size fits all CV doesn’t work, that’s why since 2013, we’ve been dedicated to helping job seekers get hired faster with customized CVs and cover letters.

Company Representative

Thumbnail of user dougj2
Laura T.
Social Media Specialist
Typically responds within 6 days
We've got live, friendly people standing by ready to help you. Just find the country-specific phone number below and give us a call. If you aren't able to phone in, please use chat or email to contact us. Whether it's a question about building your CV, getting the most out of our services, or managing your account, we're here to help.

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