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MyLife has a rating of 1.3 stars from 431 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyLife most frequently mention credit card, customer service, and reputation score problems. MyLife ranks 162nd among People Search sites.
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My credit rating & online reviews about perfect. Yet MyLife published false data on the web for me, incorrect birth birth year & making it appear that I was perpetually transient. Then began sending me emails to repair the damage that they caused & was picked up by other venues. So I paid for a premium subscription & reputation repair subscription. I've sent them documentation (scans of all records, ID's, diplomate statuses & certifications (in psychiatric social work, substance abuse counseling & pastoral counseling. Sent them scans of perfect BBB reports & much more, including all official academic transcripts. They will not act to change. When one calls, it is not uncommon to have a wait time in excess of 3 hours. When one does get through, agents appear to be outsourced overseas, incapable of or unwilling to listen to your concerns & will disconnect you after a few minutes. I've sent 22 emails to them, with attachments & a means to easily document my assertions. Further, they refuse to cancel my premium & restoration service. I've spent more than 400 hours trying to rectify problems they created. Obviously, this is bizarre & criminal.
This site looks like it's targeting people to scam them for money to get public records accessible for free. They also have some sort of reputation score which sounds like the Chinese Communist party's fascist social 'credit' scoring BS. Reject any organization with this kind of un-American behavior.
I needed to research a person and MyLife kept popping up offering a free search service. First of all nothing is free in life, they asked for $1 (I imagine so they can acquire credit card information and set you up for a 5 day trial that automatically sets you up for auto renewal fee of $59.95 every six months I think.
So I signed up and started my search (be aware once you start the process you are committed to at-least 20 minutes waiting on line) I did get a report, didn't seem very complete. So I thought Id check the validity of the website by doing a search on myself.
So I spent the 10 min. To enter the information requested and then hit search. After a few moments of processing my input sent me back to the pick and plan and sign in page. I tried this process several times going back to my start page and "Dashboard" did the process several times each time it sent me back to the same place.
So! I called their help line and I must say they answered reasonably quickly and I was talking to on of their associates on a recorded line. I told her the situation and gave her requested inf. And she put me on hold. After a few minutes the associate returned to the line and first she told me that she would turn off the "Auto Renew Function" linked to my account (that was nice) then she told me there were several accounts being setup in my account and that she would clear that up and send me an email so I could set a proper password. That was 6 hours ago and so far no email that she said "I should have in 8 min. Or less".
I have been charged $170 for NEVER using their services! I keep getting emails from them telling me there is one man and two women doing background checks on me. To be very honest, I have no reason to worry about my background check because I haven't done anything I wouldn't want others finding out about. I need my money back, please - I'm currently unemployed due to an illness - have mercy on me - I'm already hand to mouth, I cannot afford to be scammed off $170!
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