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  • MyJewelryBox

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Overview

MyJewelryBox has a rating of 3 stars from 49 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyJewelryBox most frequently mention customer service problems. MyJewelryBox ranks 89th among Diamond sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • This is absolutely the most awful terrible customer service in the world!
How would you rate MyJewelryBox?
Top Positive Review

“100% satisfied with my purchase”

Daniel J.
2/4/15

100% satisfied with my purchase. The ring is beautiful... I know my daughter will love it. Customer service was great. They assured me on a date of delivery and came through. Thank you.

Top Critical Review

“Bought a ring last month”

Helene M.
2/7/15

Bought a ring last month. It's pretty but has a defect; one of the prong holding a diamond in place is bend. The diamond is loose. For some reason, I cannot reach the company to resolve this issue. Their phone number is not in service, emails are not answered and web site "under construction". This company has questionable work ethics and I seriously doubt their legitimacy. Just lost 500$ to have a ring sit in "my jewelry box". Very disappointed.

Reviews (49)

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Reviews that mention popular keywords

customer service (21)
Thumbnail of user suzannel3
1 review
6 helpful votes
November 14th, 2013

I ordered a ring and ended up not liking it as much as I thought... My fault. I returned it with no problems. Customer service was amazing. I've reordered since and am waiting for that ring to come. Happy with the prices, site and their customer service.

Thumbnail of user guyv
1 review
15 helpful votes
September 28th, 2011

Ordered a birthday gift for my girl (diamond bracelet) and was super happy with myjewlrybox.com. The bracelet was really pretty much exactly what I expected, frankly even a bit nicer. Most importantly, my girl was ecstatic. Great job guys and thanks!

Thumbnail of user scotts3
2 reviews
13 helpful votes
February 2nd, 2010

Site is good - but these guys are awful in terms of order fulfillment -- I would go to target.com before these guys -- I ordered a ring 1.5 weeks ago and they are telling me that it is still being sized... I guess I will have to stop payment on the order -- I am not happy and recommend that you go elsewhere if you are looking for jewelry.

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About the business

The Internet's Leading Online Jeweler! A Style for Any Taste; A Price for Any Budget; A Gift for Any Occasion!

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