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  • MyJewelryBox

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Overview

MyJewelryBox has a rating of 3 stars from 49 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyJewelryBox most frequently mention customer service problems. MyJewelryBox ranks 89th among Diamond sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • This is absolutely the most awful terrible customer service in the world!
How would you rate MyJewelryBox?
Top Positive Review

“100% satisfied with my purchase”

Daniel J.
2/4/15

100% satisfied with my purchase. The ring is beautiful... I know my daughter will love it. Customer service was great. They assured me on a date of delivery and came through. Thank you.

Top Critical Review

“Bought a ring last month”

Helene M.
2/7/15

Bought a ring last month. It's pretty but has a defect; one of the prong holding a diamond in place is bend. The diamond is loose. For some reason, I cannot reach the company to resolve this issue. Their phone number is not in service, emails are not answered and web site "under construction". This company has questionable work ethics and I seriously doubt their legitimacy. Just lost 500$ to have a ring sit in "my jewelry box". Very disappointed.

Reviews (49)

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customer service (21)
Thumbnail of user wandaw8
1 review
2 helpful votes
June 26th, 2015

If you read this, it's apparent your business is closed and no longer there. For those interested, I google mapped this business when I ordered my 3Carat ring, which I really like and received, but thought I would order another piece to go with it.

I have a feeling this is not a store, but a warehouse? Or some place in a remote area. Their website is not available, so I would consider this business out of business. Fortunately, my jewelry is ok, and doing fine and I have a private jeweler that can fix on it when it needs anything.

Im going back to the conventional stores where they stand behind their stuff. Went to ZXXXX and bought a 3 K ring, the whole head came off, they just gave me a new one right there... no questions asked, since I had the receipt.

I liked jewelry box because the prices were affordable... but it's ok. Business's come and go.

Thumbnail of user lennoxs
1 review
7 helpful votes
January 3rd, 2014

I bought a ring for my wife, came on time not a problem, no problem with customer service. Ring is way smaller than what's shown on the site. I was like WOW that's small.

Please be mindful that when they have sale/discounts, they actually raised the price 40 plus % and then give the discount from that. So basically you are paying a little more or regular price... so their discount is a scam. You are NOT getting anything on sale. I know because the ring I bought for my wife and others went way way up then discount applies. After the sale is over, then they drop the price back to everyday price.

Thumbnail of user stefanied2
2 reviews
3 helpful votes
November 27th, 2014

Great selection of men's jewelry. I ordered a necklace for my hubby and it came on time and in great condition.

Prices are bit higher than most sites, but overall I was very happy with my shopping experience.

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About the business

The Internet's Leading Online Jeweler! A Style for Any Taste; A Price for Any Budget; A Gift for Any Occasion!

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