1 review for MyJewelryBox is not recommended
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Canada
1 review
8 helpful votes

My (eventual) Fiance and I purchased a 2c tdw
January 4, 2011

My (eventual) Fiance and I purchased a 2c tdw. Weddning Bridal/Engagement set from MJB.com this past December.

Nor the picture or the description shows that the center stone is a 4-piece illusion setting, (which it is), and they have poor set gaps in between the stones.

The picture shown on the website shows a combination of round cut and square cut diamonds in the bands, (which is why I chose it) and the actual ring has only square cut diamonds.

The claws that hold the center stones, are all uneven at different heights. The moment I opened the box for the first time, it was entirely obvious that the center stone setting was Crooked-AND-offset from the band.

We took the ring set to a local jeweller, because we weren't sure if we were being too 'Picky"... but the woman behind the counter noticed each of the flaws we did (and more), without us even mentioning the defects to her first! My ring, which had never been worn, looked like a dull, dirty, 100-year old ring in comparison to the other rings in the Jewelery Store cabinet, I hadnt realised just how dull the ring was until we wen't there.

We purchased this ring on Dec. 8th, paid for the RUSH 5-7 business day shipping, to ENSURE we received it for Christmas Day, and it didn't arrive until the 30th!

I opened the box for the first time, and the hinge on the back of the wooden box it came in failed instantly!

I have much sympathy for the customer service reps on the phone, because I have spoke with them at least 6 times, and they are all very courteous, and helpful; do all they can to assist, but its the company to blame. The reps are obviously not the one's 'making' the jewellery, or the boxes they come in.

Thank-God for their 30-Day return policy. We'll see if they can hold up to that promise.

Bottom line: Don't trust the photos, and DO NOT PURCHASE ANYTHING FROM THIS COMPANY!

Date of experience: January 4, 2011
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